Mercure Hotel Köln West

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safety Deposit Box, Heating, Luggage Storage.

Activities

Sauna, Solarium, Indoor Swimming Pool.

Services

Room Service, Meeting/Banquet Facilities, Laundry, Dry Cleaning, Breakfast in the Room, Currency Exchange, Shoe Shine, Car Rental, Fax/Photocopying.

Internet

Wired internet is available in the hotel rooms and charges are applicable.

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

From 14:00 hours

Check-Out

Until 12:00 hours

Cancellation

If cancelled or modified up to 2 days before date of arrival, no fee will be charged.

If cancelled or modified later, 80 percent of the first night will be charged.

In case of no-show, the first night will be charged.

Children and extra beds

All children under 12 years stay free of charge when using existing bedding.

All children under 2 years stay free of charge for cots.

All older children or adults are charged EUR 15.00 per night and person for extra beds.

Maximum capacity of extra beds in a room is 2.

Maximum capacity of babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are allowed. Charges may be applicable.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club

The hotel reserves the right to pre-authorise credit cards prior to arrival.