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Mercure Hotel Köln WestHorbeller Str. 1, Marsdorf, 50858 Cologne (Show map) Good, Score from 200 reviews“comfortable room, great breakfast and bed for young child”
Devina,
Konstanz
This hotel is next to the Marsdorf Business Park in Cologne, with good services to the A1 and A4 highways. It offers a spa with indoor pool and international and local dishes. The 4-star-superior Mercure Hotel Köln West has modern rooms with Wi-Fi, satellite TV and desks. The spa facilities of the Mercure Köln West also include a sauna and a gym. A varied breakfast buffet is available at the Mercure. Guests are welcome to dine in the Les Créateurs restaurant with terrace. Fine wines are offered in the Vis-à-Vis bar. The Marsdorf subway station is a 3-minute walk from the Mercure Köln West. Cologne Cathedral is 30 minutes away by metro. Hotel Rooms: 191, Hotel Chain: Mercure.
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Total Hotel Score:7.9
Based on 200 reviews Guest reviews are written by our customers after their stay at Mercure Hotel Köln West. |
Score breakdown
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Score filter |
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Pranita
Group of friends
THANE,
India
October 8, 2011
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We booked a non-smoking room but got one in smoking instead.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Munawar
Family with young children
Voorburg,
Netherlands
September 27, 2011
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The staff was not cooprative.I Asked from the lady at reception that please advise some tourest attraction at bonn. The straight answer was we dont know.
1 out of 1 people found this review helpful, did you?
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6.5 |
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Michael
Mature couple
Melksham,
United Kingdom
August 2, 2011
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Good value. Restaurant drinks very expensive. Service is the restaurant left something to be desired.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Zosya
Family with young children
Saint-Petersburg,
Russia
July 18, 2011
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1) Expensive breakfast 2) expensive wi-fi 3) sauna, pool, solarium were included in the price. But. Solarium was broken. Pool was rather cold. +50C in sauna! Changing rooms are very small - 2 sq.M. To summarize, lots of inconveniences
1 out of 1 people found this review helpful, did you?
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5 |
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Anonymous
Young couple
Belgium
December 20, 2010
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Clean, sauna, breakfast!!! :-)
1 out of 1 people found this review helpful, did you?
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9 |
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Maged
Solo traveler
Athens,
Greece
November 21, 2011
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Politeness of the staff , location No closed cupboard in the room, No Minibar
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5.4 |
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Dominic
Group of friends
Burnley,
United Kingdom
October 31, 2011
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Nice helpful staff
Did you find this review helpful?
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8.8 |
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Sergey
Group of friends
St.Petersburg,
Russia
October 26, 2011
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Price for room was good. 17 euro for the breakfast is ridiculus.
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5.4 |
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Wendy
Group of friends
Georgetown, Penang,
Malaysia
October 24, 2011
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Great staffs (staff, Aline, went the extra mile to assist me with my train problems - Thank You!), clean and modern hotel. Train station was just a short 5 minutes walk from the hotel.
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9.6 |
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Philippe
Solo traveler
Pessac,
France
September 5, 2011
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close to freeway access to city by public transportation not as convenient as I had thought
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7.9 |
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Sergii
Young couple
Kiev,
Ukraine
July 13, 2011
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Nice stuff, fast check-in-and-out, clean, good value for money, free parking No free wi-fi
Did you find this review helpful?
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9.2 |
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Athit
Group of friends
Bangkok,
Thailand
May 5, 2011
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The room is clean. Nice staff. Many stores and supermarkets nearby. No free Wifi
Did you find this review helpful?
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9.6 |
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Anonymous
Family with young children
Ukraine
May 4, 2011
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location, swimming pool
Did you find this review helpful?
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8.3 |
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Arnold
Young couple
Hardenberg,
Netherlands
April 25, 2011
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We enjoyed the swimming pool and the spa. The hotel was about 200 metres from the 'stadtbahn' station Marsdorf line 7. Its about 25 minutes to the citycentre. The breakfast was also very good.
Did you find this review helpful?
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9.2 |
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Mantas
Group of friends
Vilnius,
Lithuania
March 15, 2011
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Very nice personal. Five stars for them.
Did you find this review helpful?
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8.8 |
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Anonymous
Solo traveler
South Africa
February 7, 2011
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great breakfast, room service available pay tv did not work, equipment in the gym out of order and room too hot, poor internet access
Did you find this review helpful?
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6.3 |
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Devina
Family with young children
Konstanz,
Germany
January 12, 2011
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comfortable room, great breakfast and bed for young child
Did you find this review helpful?
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8.3 |
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Anonymous
Family with young children
Germany
June 15, 2011
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Die Abreise Service ist in diesem Hotel anscheinend ein Fremdwort
1 out of 1 people found this review helpful, did you?
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4.2 |
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Susanne
Mature couple
Veere,
Netherlands
May 2, 2011
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het ontbijt was zeer uitgebreid. Een moeilijk verstaanbare receptionist vraagt om mijn credietcard en kan mij pas in derde instantie uitleggen wat hij daarmee van plan is, dat voelt onprettig, onveilig zelfs.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Brenda
Group of friends
Wijnjewoude,
Netherlands
April 5, 2011
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Het was een goed, mooi hotel, maar erg aardig personeel. En niet te vergeten het ontbijt was heerlijk!
1 out of 1 people found this review helpful, did you?
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8.3 |
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Anatoly
Group of friends
MOSCOW,
Russia
January 16, 2012
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отель стоит своих денег не понятно за что дали 4 звезды и немного удивил персонал, очень были недовольны, что мы выходили курить на улицу (наверное им больше бы понравилось, если б мы курили в номере, хотя это запрещено), а утром перед отъездом вломился какой-то товарищ с вопросом не пользовались ли мы мини-баром... короче персоналу надо бы подучиться соответствовать статусу отеля.
Did you find this review helpful?
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9.2 |
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Artem
Solo traveler
Moscow,
Russia
January 14, 2012
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Хороший отель, завтрак хороший, но не разнообразный. Номера не очень большие, плохо покрашены стены.
Did you find this review helpful?
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7.9 |
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Irina
Group of friends
St. Petersburg,
Russia
January 12, 2012
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Нормальные большие номера, тихо, чисто. Но как-то безлико. У нас был большой тур, много отелей. Все имели индивидуальность и запомнились. Какие-то в плюс. Какие-то в минус. А про этот ничего не запомнилось. Пришлось для этого отзыва на страницу отеля заглядывать. Но в целом все нормально, добротно и качественно. Номер был на троих. В номере полотенца и комплекты "помывочных" средств на двоих. Пришлось задавать вопросы барышне на ресепшн. Они быстро все исправили.
Did you find this review helpful?
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8.3 |
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I.m.j.
Family with young children
Groet,
Netherlands
December 31, 2011
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Prima hotel. Door ons gebruikt voor 1 nacht op doorreis met een kleine baby. Het babybedje stond al keurig klaar. Het hotel ligt heel handig t.o.v. de snelweg.
Did you find this review helpful?
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7.9 |
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Frank
Family with older children
brugge,
Belgium
December 30, 2011
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gemakkelijk te bereiken; ,stad toegankelijk met tram sauna en zwembad zijn leuk om na een dagje shoppen te relaxen. kamers wel heel warm; temperatuur niet te regelen
Did you find this review helpful?
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7.9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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