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Novotel Hamburg Alster
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8.5
Top
Based on
306
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Janice
Family with older children
new hampton,
United States of America
June 24, 2009
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Nice clean rooms, like the toilet separate from the bath, should have a sink in there as well. Parking garage was a good size and you could drive through and park easily . Easy access to hotel lobby. Not really close to all the sites and the staff didn't seem to have much info readily available regarding tours etc. Seemed to be more of a business hotel. |
7.5 |
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Terence
Mature couple
Dublin,
Ireland
May 28, 2009
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Excellent Staff, clean modern hotel, relaxed friendly athmosphere, well behaved guests, good location for access to city centre. We have already booked another stay for ourselves, friends and family in July. One lift was out of order at the start of our stay which meant long waiting times or a climb up three floors for my wife who has back problems. The area in which the hotel is situated did not have any facilities such as shops or cafes other than one small shop nearby. |
9.5 |
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Toshiro
Mature couple
Novi, MI,
United States of America
May 27, 2009
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Clean and good service. No complaint for the price. No restaurant nearby neither shops. |
9 |
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Sirka
Family with older children
Naxxar,
Malta
May 11, 2009
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The hotel was relatively easy to reach by car and had a car park and also offered family rooms, since we travelled with 2 adults and 2 children. The room was extremely small for 4 without much storing space - it was basically designed for the business traveller, who stays with little luggage for a night or two. It was also very uncomfortable that the toilet (which was separate from the bathroom) had no sink. |
6.5 |
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Anonymous
Solo traveller
Ireland
May 7, 2009
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This reviewer provided a score but did not have any comments |
6.5 |
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Isabel
With friends
Wolfenbuettel,
Germany
April 29, 2009
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The hotel is within walking distance (20 min) to the main station and the city centre. It is also conveniently located at an underground station. The room (2 beds) was very nice and clean. The price was quite high for a room without breakfast. |
8 |
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Nicola
Family with older children
Colchester,
United Kingdom
April 23, 2009
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Clean, excellent breakfast. Great service. Friendly staff.The easter 'chocolate bunnies' given out at breakfast - a really nice toutch. 3 times we ordered taxi's via the reception staff & 3 times they got the time and/or number required wrong.On one occassion we had 6 taxi's arrive for 4 people! |
7.5 |
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Anonymous
With friends
Switzerland
April 22, 2009
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Location is very convenient, just above a U-Bahn station. Easy to reach from the airport with S1 and U-Bahn. 18 Euro's for breakfast is just silly in a city with lots of nice coffee (not talking about starsucks). So we didn't have breakfast in the hotel. But it seems to be fashion among hotels recently to charge such astronomical rates for breakfast. |
7.5 |
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Morten
Young couple
Aarhus,
Denmark
April 16, 2009
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Very good hotel...Good breakfast.....good price |
9 |
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Mansureh
Young couple
Tehran,
Iran
April 7, 2009
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location: near U-bahn, comfort and cleaness. staffs were kind the room was quit cold. Breakfast was too expensive |
7.5 |
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Anonymous
Mature couple
Germany
March 10, 2009
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very central if using the U-Bahn, very nice staff |
9.5 |
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Anonymous
Solo traveller
United Kingdom
March 5, 2009
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Convenient location next to underground station city centre about 10 mins. Clean & comfortable. Free internet in reception. |
9 |
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Anonymous
Family with older children
Germany
March 3, 2009
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New Hotel. Clean and Modern furniture. WLAN was was not working well. The hotel is not really in city center as the description describes. |
8 |
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Wei
Solo traveller
MELROSE PARK,
Australia
January 8, 2009
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This reviewer provided a score but did not have any comments |
10 |
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Lesley
Group
RHUDDLAN,
United Kingdom
December 17, 2008
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Spacious, warm, spotlessly clean. Undergroud station right outside tye door |
9.5 |
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Anonymous
Young couple
Denmark
December 16, 2008
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This reviewer provided a score but did not have any comments |
10 |
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Anonymous
Mature couple
Finland
December 9, 2008
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A silent room, excellent location, good services |
10 |
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Anonymous
Mature couple
United Kingdom
December 2, 2008
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Convenient for the metro Too expensive - room cost, drinks, meals and wine. All too pricey. |
6.5 |
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Anonymous
Family with older children
Russian Federation
November 14, 2008
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hotel room was not ready at the time indicated at reservation form |
5.5 |
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Anonymous
Family with young children
Belgium
October 30, 2008
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This reviewer provided a score but did not have any comments |
10 |
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Anonymous
Family with young children
Belgium
October 30, 2008
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decent sized room in good location |
10 |
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Hyungsuck
Mature couple
Braunschweig,
Germany
September 9, 2008
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This reviewer provided a score but did not have any comments |
7 |
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Anonymous
Young couple
Spain
September 9, 2008
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This reviewer provided a score but did not have any comments |
9 |
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Anonymous
Family with young children
Germany
September 9, 2008
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This reviewer provided a score but did not have any comments |
6.5 |
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Anonymous
Young couple
United Kingdom
September 2, 2008
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the big beds |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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