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Novotel Hamburg Alster
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When would you like to stay at the Novotel Hamburg Alster?| Room type | Max | Rate |
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| Standard Room |
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Show prices |
| Twin Room |
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| Family Room (2 Adults & 2 Children) |
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Show prices |
| Standard Room (3 adults) |
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Show prices |
| Superior Room (2 adults & 2 children) |
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Show prices |
| Superior Room (3 adults) |
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Show prices |
| Superior Suite |
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| Superior Suite (3 adults) |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage, All Public and Private spaces non-smoking, Airconditioning.
Activities
Sauna, Fitness Centre, Turkish/Steam Bath.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Shoe Shine, Fax/Photocopying.
Internet
Wired internet is available in the hotel rooms and costs EUR 0.30 per minute.
Guest Parking
Public parking is possible on site and costs EUR 9.00 per day.
Hotel Policies
Check-in
From 15:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled or modified up to 18:00 on the date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 16 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 15.00 per night and person for extra beds.
Maximum capacity of extra beds in a room is 2.
Maximum capacity of babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are allowed. Charges may be applicable.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, JCB
The hotel reserves the right to pre-authorise credit cards prior to arrival.
All of Hamburg's most popular sights and destinations are easily accessible using public transport. The Lübecker Straße underground station is just 200 metres away from the hotel.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Novotel Hamburg Alster.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
291
reviews
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Show scores of: |
Individual guest reviews for Novotel Hamburg Alster
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Hideki
Solo traveller
Kawasaki,
Japan
December 11, 2009
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Very close to the metro station Not included the breakfast |
10 |
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Trevor
Young couple
Wakefield,
United Kingdom
November 24, 2009
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Staff more than helpful, very clean and comfortable room |
9.5 |
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Khalid
Young couple
london,
United Kingdom
November 7, 2009
|
rooms |
10 |
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Fehmi
With friends
balikesir,
Turkey
November 5, 2009
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I liked the hotel's location which is very near subway and atmosphere... |
6.5 |
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Marie
Mature couple
brussels,
Belgium
October 29, 2009
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I liked the friendly staff, the size and cleanliness of the room. It was easy to get to and from the hiway. Good location, subway was located at the front of the building, or if you would prefer to walk to the city centre it was only about 15 mins walk. We liked the breakfast buffet on Saturday, but they changed the location due to renovations, and we were left with less choices such as made to order waffles/egg dishes/ The price was the same which should have been reflected lower due to the limited services. |
9.5 |
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Kang
Solo traveller
Berlin,
Germany
September 30, 2009
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The staff is very friendly. The mat of sofa bed is so uncomfortable. |
8 |
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Anonymous
Family with young children
Iceland
September 10, 2009
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nice hotel well located in Hamburg and a good hotol for families |
7.5 |
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Pearl
Mature couple
Witbank,
South Africa
September 9, 2009
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the staff was not friendly at all, when i asked the receptionist a question he showed that he was irritated with me. Our room wasn't cleaned properly, only the bed was made in our 5 day stay, the cleaner didn't even picked up our empty cooldrink tins, when i put it next to the dustbin, our coffie mugs wasn't cleaned, and i could complain because the staff couldn't understand english. |
5 |
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Amanda
With friends
Leeds,
United Kingdom
September 4, 2009
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The staff were friendly and helpful.plesant atmosphere very clean, good location Dinner menu very limited and expensive breakfast expensive should be included in price of stay. tourist information very limited in English. |
9 |
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Rodolfo
Solo traveller
Gorizia,
Italy
August 23, 2009
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Well positioned, although not in the city centre, but with underground (U-bahn) at fingertips. Staff helpful, wide choice of breakfast. If a lil bit cheaper, it would be perfect. |
9.5 |
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Anonymous
Family with young children
Isle of Man
August 8, 2009
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The better sort of business hotel, and also very family friendly. Very clean, excellent services and very friendly staff. Easy check in/check out options. Convenient location right at the subway station. |
10 |
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Janice
Family with older children
new hampton,
United States of America
June 24, 2009
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Nice clean rooms, like the toilet separate from the bath, should have a sink in there as well. Parking garage was a good size and you could drive through and park easily . Easy access to hotel lobby. Not really close to all the sites and the staff didn't seem to have much info readily available regarding tours etc. Seemed to be more of a business hotel. |
7.5 |
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Terence
Mature couple
Dublin,
Ireland
May 28, 2009
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Excellent Staff, clean modern hotel, relaxed friendly athmosphere, well behaved guests, good location for access to city centre. We have already booked another stay for ourselves, friends and family in July. One lift was out of order at the start of our stay which meant long waiting times or a climb up three floors for my wife who has back problems. The area in which the hotel is situated did not have any facilities such as shops or cafes other than one small shop nearby. |
9.5 |
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Toshiro
Mature couple
Novi, MI,
United States of America
May 27, 2009
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Clean and good service. No complaint for the price. No restaurant nearby neither shops. |
9 |
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Sirka
Family with older children
Naxxar,
Malta
May 11, 2009
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The hotel was relatively easy to reach by car and had a car park and also offered family rooms, since we travelled with 2 adults and 2 children. The room was extremely small for 4 without much storing space - it was basically designed for the business traveller, who stays with little luggage for a night or two. It was also very uncomfortable that the toilet (which was separate from the bathroom) had no sink. |
6.5 |
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Isabel
With friends
Wolfenbuettel,
Germany
April 29, 2009
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The hotel is within walking distance (20 min) to the main station and the city centre. It is also conveniently located at an underground station. The room (2 beds) was very nice and clean. The price was quite high for a room without breakfast. |
8 |
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Nicola
Family with older children
Colchester,
United Kingdom
April 23, 2009
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Clean, excellent breakfast. Great service. Friendly staff.The easter 'chocolate bunnies' given out at breakfast - a really nice toutch. 3 times we ordered taxi's via the reception staff & 3 times they got the time and/or number required wrong.On one occassion we had 6 taxi's arrive for 4 people! |
7.5 |
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Anonymous
With friends
Switzerland
April 22, 2009
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Location is very convenient, just above a U-Bahn station. Easy to reach from the airport with S1 and U-Bahn. 18 Euro's for breakfast is just silly in a city with lots of nice coffee (not talking about starsucks). So we didn't have breakfast in the hotel. But it seems to be fashion among hotels recently to charge such astronomical rates for breakfast. |
7.5 |
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Morten
Young couple
Aarhus,
Denmark
April 16, 2009
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Very good hotel...Good breakfast.....good price |
9 |
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Mansureh
Young couple
Tehran,
Iran
April 7, 2009
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location: near U-bahn, comfort and cleaness. staffs were kind the room was quit cold. Breakfast was too expensive |
7.5 |
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Anonymous
Mature couple
Germany
March 10, 2009
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very central if using the U-Bahn, very nice staff |
9.5 |
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Anonymous
Solo traveller
United Kingdom
March 5, 2009
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Convenient location next to underground station city centre about 10 mins. Clean & comfortable. Free internet in reception. |
9 |
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Anonymous
Family with older children
Germany
March 3, 2009
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New Hotel. Clean and Modern furniture. WLAN was was not working well. The hotel is not really in city center as the description describes. |
8 |
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Lesley
Group
RHUDDLAN,
United Kingdom
December 17, 2008
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Spacious, warm, spotlessly clean. Undergroud station right outside tye door |
9.5 |
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Anonymous
Mature couple
Finland
December 9, 2008
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A silent room, excellent location, good services |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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