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Lübecker Str. 3, Hamburg Mitte, 22087 Hamburg, Germany – Show map
|Standard Double Room|
|Standard Twin Room|
|Standard Family Room (2 Adults + 2 Children)||
|Standard Triple Room (3 Adults)|
|Superior Room (2 Adults + 2 Children)||
|Superior Room (3 Adults)|
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1098 verified reviews
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Novotel Hamburg City Alster's staff speaks: English, German
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Sauna, Fitness Center, Turkish/Steam Bath
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs EUR 17 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two additional children under 16 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 15 per person per night for extra beds.
The maximum number of extra beds in a room is 2.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1095 reviews
Value for money
Show reviews from:
This 3-star, non-smoking hotel is in the Hohenfelde district, 10 minutes by train/subway from central Hamburg. Holiday Inn Express Hamburg offers modern rooms with a flat-screen TV.
Score from 2674 reviews Very good
Spacious suites, a 24-hour fitness room and free Wi-Fi are offered by this 3-star-superior hotel. It is in Hamburg's St. Georg district, a few steps from Lohmühlenstraße Subway Station.
Score from 1292 reviews Very good
Citadines Michel Hamburg is located in Hamburg and offers self-catering accommodation. The property is 200 metres from St. Michaelis Church, Hamburg and 900 metres from Reeperbahn.
Score from 153 reviews Excellent
In a former school building, the family-run Hotel Volkschule has comfortable rooms in central Hamburg. Free Wi-Fi internet access is available throughout the hotel.
Score from 4190 reviews Wonderful
Very good and posh hotel, great looking rooms
Sink was blocked and no one came to fix it
The position, the hotel in general was good. The staff was very polite and helpfull.
The price, even that we paid 99 Eur discounted price (from aprox 140 Eur). I think is high compared to the medium level of the hotel. Novotel Vienna is better.
There were no thermometer in hotel. It seems that there wasn't even a first aid kit. Personel did not provide any adequate help regarding child's fever heat at night
Very pleasant atmosphere, nice and quiet room, and excellent Bartender!
Dinner, choice of meals is too short.
Room size, outlook, location
Restaurant food was over priced and lacking in taste
really good location
the room is too small..
Big room, clean, close to the center
You must pay for parking They brought decke and pillows for children after we called. Price is too much for this hotel. We didnt take breakfast since it was 20€ per person.
Great location for getting on Metro and exploring all over the city Helpful staff
WiFi was patchy at best Car parking expensive, no discount for guests
Conveniently located next to the u-bahn, only a couple of stops from city centre. Very reasonably priced for a family room.
Very limited parking. Not great if you have a roof box etc.
The breakfast is perfect！The staff at the reception is very helpful and patient! Just five minutes walk to the nearest tube station! Anyway everything is great and I'll definitely recommend this hotel to my friends!
Breakfast Location next to metro Sauna with a view
- Breakfast - Kids stat for free
I didn't receive my award points as I booked over booking.com. I paid for 3 rooms and chose the Novotel to receive award points but ..... "0"
ROOMS BAR STAFF LOCATION EASE OF PUBLIC TRANSPORT
bathrooms weren't properly cleaned,, the one in the room and the ones in the basement also.
Great breakfast buffet Very close to Lubecker Strasse Metro Clean and modern hotel Helpful employees at hotel Parking at EUR 17 per night
Fairly hard beds Evening restaurant could be better
The location is very convinient, the hotel is clean and offers comfort as expected for a four star hotel.
Personel serving at the restaurant seem to have little training. This should be improved. The breakfast is good but the items are not replaced at the necessary pace and if one arrives at 10, half an hour before closure, finds that the choice of bread is poor, the eggs are old and dry, etc. as breakfast is not cheap the hotel should take care that the cooked items are not made at once in large amounts turning into dry or overcooked food.
There were two rooms connected with an intermediate door. The other room was designed for disabled. The arrangement was perfect for us since one of us was a wheelchairuser.
Near the metro station, easy access to wifi, early bird breakfast, very suitable for families with children
Small room, cleanliness
After booking they asked me to confirm whether I was traveling with children to offer me a nice confortable family room, however room was everthing but a family room
Good location for city trip: easy to approach form highway, next to subway station which takes you in a few stops to the city center. Got exactly the room i asked for; 1 large bed and quiet room. Large nice room with good facilities and bathroom. Excellent staff. Good & safe underground parking.
Small solveable problem with shower.
The room was clean. And the hotel is located good location to get to famous attraction.
It 's a little expensive for breakfast to just have a bread.
Rude and unhelpfull staff and manager! They cancelled our booking just hours before our arrival without notifying us, then charged us double for the room. Managers were rude and arrogant. I will be raising a formal complain with booking.con
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