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Bugenhagenstr. 8, Hamburg City Center (Old Town), 20095 Hamburg, Germany – Show map
Excellent location – rated 9.6/10! (score from 406 reviews)
Rated by guests after their stay at Park Hyatt Hamburg.
|Executive Residence Duplex|
|Park Residence Duplex|
|Park Double or Twin Room|
|Park Single Room|
|Club Single Room with VIP Lounge Access|
|Club Double or Twin Room with VIP Lounge Access|
|Club Deluxe Double or Twin Room|
|Park Suite with VIP Lounge Access|
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342 properties in Hamburg
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406 verified reviews
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Park Hyatt Hamburg's staff speaks: English, German
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Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, Packed Lunches, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All older children or adults are charged EUR 40 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 406 reviews
Value for money
Show reviews from:
Featuring a free spa with free indoor pool, fine international cuisine, and a private boat dock, this 5-star designer hotel stands next to the Alsterkanal Canal in Hamburg city center.
Score from 1361 reviews Excellent
Overlooking the Außenalster Lake, this classic 5-star hotel features free Wi-Fi, an elegant spa with indoor pool, a private cinema, and a gourmet restaurant.
Score from 1171 reviews Wonderful
This hotel features a modern spa, traditional Nordic cuisine, and direct access to the exclusive Gänsemarkt shopping area. The Binnenalster lake is a 3-minute walk from the hotel.
Score from 817 reviews Very good
This elegant hotel is in the center of Hamburg, a 5-minute walk from the Alster Lake and Hamburg Town Hall. It has a historic façade, large rooms, and regional cuisine.
Score from 1041 reviews Very good
Service was outstanding - I've never been walked to the room before by the receptionist... Room (I was in an apartment) was expansive and excellent Room service was excellent
Lovely warm inviting hotel. Rooms are big and bathrooms are spacious.
We had drinks in the bar on sunday night and the staff kept disappearing.. we had to go and find them a number of times to get service. The rest of the time the staff were very friendly but clearly the quiet sunday night shift was not the best.
Location Room size Staff
Room very warm.
The Hotel is very nice a few steps from train station in the centre of the shopping district. excellent but very expensive breakfast, nice decoration big room.
The bathroom is big and nice but the shower badly designed; all the water remains on the floor so the sliding danger is very high. What a shame....
I've stayed here 3 times before and really like the hotel. The staff are really helpful, the spa is good and the restaurant is great. The breakfast buffet is spectacular. I also like the yoga mat in the room - a great touch! I had a great massage (with Meelar?) really great in fact and would recommend her.
On this stay I decide to book a suite as I needed to work. The suite was large but the room is really very dark even on a sunny day. My room was on the 3rd floor over looking a square so not much light gets in as there are 5 floors above blocking out all the light. Also, I was given a room with 2 small beds - one of which was broken - not much use for me as I'm 6ft 5 and need 1 large bed. Another personal irritation for me is that they do not have convenient power sockets by the bed. Most people will want to charge their phones as they sleep - so you have to move lots of heavy furniture to do this. The hotel rooms are now starting to look and feel a bit dated. Also the TVs was quite small.
facilities , staff, location, room
Location was perfect. Breakfast was delight. Good swimming pool and saunas
Cold bathroom Old hotel Broken sink and has problems with tap in bath. Opened bathroom even in twin room(not suitable for family(daughter+father))
The selection of food in the executive lounge could be better
there is always the same problem some days of teh week, on one side of the hotel there is a road where at 6.20 thge littler truck come to pick up the garbage and it makes a lot of noise and wake you up. I think it s a problem only for 3rd and 4th floor guests, but pretty annoying. that s all for teh rest excellent.
just a very comfortable hotel the openingshours of the facilities swimming pool and spa are more than perfect
if you ask an expresso at the breakfast it takes a very long time to have it but thats the only detail that i could find
Central location between railway station and City Hall. Very comfortable and large room with a large and nice bathroom. Good breakfast.
We were upgraded, which was great, and the room was lovely. The pool and spa area are worth a visit. The bar was buzzy in the evenings
We didn't get our free newspaper, despite asking, nor our fruit. Breakfast was very expensive (not included in the deal) and there was a wait to be served. Better to go out to a nearby cafe. Service in the bar was very slow.
Excellent and friendly service Large & very clean room
Inhouse breakfast option is a bit pricey (just go to a bakery)
Nice location Big room
There was a smell of cigarette smoke in the room from time to time. I guess they have smoker rooms and we were probably unfortunate enough to stay above one of those... The smell of smoke in the bathroom was espcially bad. Not very pleasant at all.
+ Comfortable bed + Well equipped room and bathroom + Breakfast: If you ever have the chance of eating breakfast at the PHH, go for it
- Water did not run off in shower, so floor remained very wet all day - Chair stained at an embarrassing spot. This is really not up to standard
The staff, location and comfort were excellent
It was expensive when paying in NZ Dollars
+ Location + breakfast + fast and easy WiFi + bar and reception area + bed
- stained chair in the room. This really should not happen. - no room service on second day
Place, staff, space,
Not dim as expected specially for traveler Coffee machine not work Old furniture
Every thing The size of the rooms
Location bathrooms clean
clean room, good stuff, club area
Pool, Sauna, Great Room (suite)
Location: close to everything, whether you want to walk or use public transport. The staff are very helpful and welcoming
Acoustics: i could hear my neighbours shower, but nothing else
The breakfast was good and had a lot of spread. Especially the different fruity marmalades I liked. The bed was too hard, not that comfy. Staff was helpful but interior could be more modern. Overall I would rate it B plus
The bed was too hard and hotel could be more modern regarding furniture.
The pool was open until midnight and was excellent. Our room was very large and with an amazing bathroom - only gripe that the cupboard for all your clothes was in the bathroom - not ideal for dry-clean only dresses!
Website mentioned that free Wi-Fi was available throughout the hotel but the info in the room mentioned a charge for this. This may have been incorrect as I didn't even try to connect.
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