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Belfortstr. 9, 50668 Cologne, Germany – Show map
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460 verified reviews
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Mercure Hotel Koeln Belfortstrasse's staff speaks: English, German
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Cycling, Sauna, Fitness Center, Solarium, Spa, Indoor Pool (all year)
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
Wireless Internet Hotspot is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 15 per day.
Room Service, Packed Lunches, Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 40 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 464 reviews
Value for money
Show reviews from:
This stylish hotel is in the center of Cologne, a 10 minute drive from the convention center. Features include free Wi-Fi, easy access to public transportation and fine cuisine.
Score from 580 reviews Good
This 4-star hotel is within a 10-minute walk from Cologne Cathedral, Cologne Main Station and the Rhine River.
Score from 1538 reviews Very good
This 4-star hotel lies in the heart of Cologne, 330 ft from the Rhine Promenade. Guests enjoy free use of the large indoor swimming pool, sauna and modern gym.
Score from 978 reviews Very good
This 4-star hotel in central Cologne offers stylish, air-conditioned rooms. Hotel Europa am Dom is 500 ft from Cologne Cathedral and the Roman-Germanic Museum.
Score from 1704 reviews Very good
The staff were very polite and helpful.
Didn't like that I had to pay a €50 cash deposit after I had checked in. I didn't think it was essential.
location within the town, staff very nice
impossible to control the heating so room too hot, and the bed is too small!!
The neighbourhood is quiet. Friendly staff For me the location is perfect. A scenic walk along the Rhine going to the City center
Clean,facilities quite good
Breakfast not included is a pity
The room was in a dependance outside the hotel and I had to wear my jacket each morning to cross the street and have my breakfast. I did not know it when I booked the room. and my colleague had the same type of room in the actual hotel, paying the same price
I asked for a wake up call and didnt get it.
Great price, location was ok, Good facilities, Staff were firendly
Drainiage wasn't great in our bathroom our friends had same issue (shower wasn't draining very quickly)
Would dedenitely recommend. Staff are very helpful and friendly. Facilities excellent
15 minutes walk to the cathedral through a nice area. Great pool and good sized rooms. This was our second visit en route driving back from the Alps and the car park at the weekend again had plenty of secure spaces.
Extras such a breakfast and wifi a bit pricey compared with room rate but guess they are allowed a profit.
The beds were incredibly comfortable. Our room was massive - great value for money. While it is a little bit out of the city centre, we didn't find it a problem to walk. It only takes around 15 mins. I would definitely recommend staying at this hotel!
Doesn't look that nice from the outside but the rooms definitely make up for that!
Room were well presented. Reception was very helpful. The hotel was Immaculate.Breakfast is very good. Parking was within the hotel grounds and well worth the 15 euro a night. Location was OK, short walk to inner city, but easy if you are fit and healthy
Nothing bad to say, good value for money. If you want 5* then book a 5*!
Pool was fabulous the following day after a great night in a vibrant city. Access to city was simple either by underground, 2 mins walk from hotel, or great scenic walk alongside river
There was a difficulty with our bill. We had booked & paid for 8 rooms but were informed on arrival that only 7 had been paid for. Despite producing a confirmation e mail we could not resolve the situation until I got someone back in ireland to locate & e mail a copy of my visa statement.
Close to U-Bahn station Clean Friendly staff
Only 1 free wifi card room was located across the road from the reception
Housekeeping were very efficient and courteous and the hotel's main asset
Extremely expensive yet only very average breakfast - our breakfasts each day cost more than any of the lovely evening meals we had in Cologne restaurants during our 3 day stay, including drinks!!. No tea/coffee making facilities in room and no other place nearby so only went to breakfast for convenience. Desk staff on arrival were offhand and unwelcoming. Having stayed at this hotel previously over the last 20 years - including business trips of my husband - I am unlikely to return.
Helpful staff, great food, nice pool. Location about fifteen minute walk to centre of the city and this means the church bells ringing at 08.30 on a Sunday morning can only just be heard.
We were upgraded to a superior room but the standard rooms are just across the road and I don't know what they're like, so worth checking before you book.
almost every thing
no room service for breakfast
The staff were happy to negotiate ref wifi and parking charges :D
The fact that wifi wasn't automatically free!
Price / comfort of the romm are matchinhg, Location rather quiet though closed to City centre
the main room light s starter did not work so the light was flickering, a polite request to the staff was ignored
Staff and location
Decor, bed, general appearance
€16 for three cups at hotel
Friendly Service Great Pool
One expects Free Wi-Fi service in this category of hotel. Very disappointed when they wanted over 17€ / day.
pool, sauna, location
Limited parking space.
Location of the hotel & very clean
Although it had a mini bar there was no tea/coffee facilities in the room
Great bar, good food although service a little slow. Soft beds. Main building nice reception and safe parking.
Split hotel across road. No reception desk in split block. No facilities in split block. Seemed like a converted block of flats. No tea/coffee making facilities. Walk across the road to get anything from main building. If raining will get wet when going for breakfast. Not a convienient hotel for short stays when not in main building
The main building was very nice and they front desk personnel were very courteous. The room was clean and the blankets, pillows were all very comfortable.
When I initially got my room, it was actually in the adjacent building, not the main one. The building was old and right when I walked it, I didn't get a good vibe from it. Sure enough, as I entered my room, the bed was not made up and the place was a mess. After going back and telling them the problem, they gave me a room in main building. That one was so much better. Other than that it was very nice though it was a little bit far from shops/restaurants and the Dom. However a train stop was less than 5 minutes away so that was convenient.
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