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Belfortstr. 9, Neustadt Nord, 50668 Cologne, Germany – Show map
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360 properties in Cologne
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439 verified reviews
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Mercure Koeln Belfortstrasse's staff speaks: English, German
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Cycling, Sauna, Fitness Center, Solarium, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room, Special Diet Meals (upon request)
Wireless Internet Hotspot is available in all areas and costs EUR 17 per 24 hours.
Private parking is available on site (reservation is not needed) and costs EUR 15 per day.
Room Service, Packed Lunches, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 40 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 439 reviews
Value for money
Show reviews from:
This 4-star hotel is within a 10-minute walk from Cologne Cathedral, Cologne Main Station and the Rhine River.
Score from 1507 reviews Very good
This 4-star hotel is next to the Mauritiuskirche Church in the Old Town district of Cologne. Guests enjoy free use of the 37,670 ft² spa, which includes an indoor and an outdoor pool.
Score from 1228 reviews Good
Directly across from Cologne Trade Fair, this hotel offers soundproof rooms, hot drinks facilities and free Wi-Fi in the rooms. Cologne’s historic quarter is 7 minutes away by subway.
Score from 1293 reviews Very good
This 4-star hotel lies in the heart of Cologne, 330 ft from the Rhine Promenade. Guests enjoy free use of the large indoor swimming pool, sauna and modern gym.
Score from 986 reviews Very good
The beds were incredibly comfortable. Our room was massive - great value for money. While it is a little bit out of the city centre, we didn't find it a problem to walk. It only takes around 15 mins. I would definitely recommend staying at this hotel!
Doesn't look that nice from the outside but the rooms definitely make up for that!
Room were well presented. Reception was very helpful. The hotel was Immaculate.Breakfast is very good. Parking was within the hotel grounds and well worth the 15 euro a night. Location was OK, short walk to inner city, but easy if you are fit and healthy
Nothing bad to say, good value for money. If you want 5* then book a 5*!
Pool was fabulous the following day after a great night in a vibrant city. Access to city was simple either by underground, 2 mins walk from hotel, or great scenic walk alongside river
There was a difficulty with our bill. We had booked & paid for 8 rooms but were informed on arrival that only 7 had been paid for. Despite producing a confirmation e mail we could not resolve the situation until I got someone back in ireland to locate & e mail a copy of my visa statement.
Close to U-Bahn station Clean Friendly staff
Only 1 free wifi card room was located across the road from the reception
Housekeeping were very efficient and courteous and the hotel's main asset
Extremely expensive yet only very average breakfast - our breakfasts each day cost more than any of the lovely evening meals we had in Cologne restaurants during our 3 day stay, including drinks!!. No tea/coffee making facilities in room and no other place nearby so only went to breakfast for convenience. Desk staff on arrival were offhand and unwelcoming. Having stayed at this hotel previously over the last 20 years - including business trips of my husband - I am unlikely to return.
Helpful staff, great food, nice pool. Location about fifteen minute walk to centre of the city and this means the church bells ringing at 08.30 on a Sunday morning can only just be heard.
We were upgraded to a superior room but the standard rooms are just across the road and I don't know what they're like, so worth checking before you book.
almost every thing
no room service for breakfast
The staff were happy to negotiate ref wifi and parking charges :D
The fact that wifi wasn't automatically free!
Price / comfort of the romm are matchinhg, Location rather quiet though closed to City centre
the main room light s starter did not work so the light was flickering, a polite request to the staff was ignored
Staff and location
Decor, bed, general appearance
€16 for three cups at hotel
Friendly Service Great Pool
One expects Free Wi-Fi service in this category of hotel. Very disappointed when they wanted over 17€ / day.
pool, sauna, location
Limited parking space.
Location of the hotel & very clean
Although it had a mini bar there was no tea/coffee facilities in the room
Great bar, good food although service a little slow. Soft beds. Main building nice reception and safe parking.
Split hotel across road. No reception desk in split block. No facilities in split block. Seemed like a converted block of flats. No tea/coffee making facilities. Walk across the road to get anything from main building. If raining will get wet when going for breakfast. Not a convienient hotel for short stays when not in main building
The main building was very nice and they front desk personnel were very courteous. The room was clean and the blankets, pillows were all very comfortable.
When I initially got my room, it was actually in the adjacent building, not the main one. The building was old and right when I walked it, I didn't get a good vibe from it. Sure enough, as I entered my room, the bed was not made up and the place was a mess. After going back and telling them the problem, they gave me a room in main building. That one was so much better. Other than that it was very nice though it was a little bit far from shops/restaurants and the Dom. However a train stop was less than 5 minutes away so that was convenient.
Breakfast was quite good - nice choice, everything is fresh, kind personnel.
I requested room with two beds but was given room with one. When I asked staff to change a room they told that would manage to move beds in order to separate them. But nothing was done. Free voucher for internet wi-fi is valid for only one active connection. Next day you need to get a new voucher on reception. If you want to connect your second device, you need to ask for the second paid voucher or need to disconnect your primary device.
Dinner was quite good in the hotel restaurant.
The pool looked filthy. Breakfast was extremely expensive
Rooms was good, nothing special, just good.
No free wifi Soft bed, pillow too big. To much noices during late evening/early night on the surrounding streets.
Once we paid the upgrade and were moved to the new building, we liked everything.
This hotel has two buildings. The first is a new building, which has reception,pool,restaurant etc is fantastic. The second,which we were originally booked into, is old and is about 100m from the new building.
Nice hotel in a good area ( quite & residential) walking distance to a nice outside dinning are / restaurants, rooms were very nice clean. staff were efficient & friendly, all in all a nice place to stay.
nothing really !! would be nice though if you could book parking in the hotel inner area .
Nice, clean rooms. Good location near the centre.
No free wifi.
Breakfast at 19 euros each is a bit much when the quaility is not there.
Ok - one thing - the bar shut a bit early - but that's just me being English!!!
Staff very friendly and when we moved rooms, the room was excellent
Had to be moved as room was infested with insects. I got stung by a wasp and so did my friend. My cousins room had water leaking from the ceiling.