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Kirchenallee 53, St. Georg, 20099 Hamburg, Germany – Show map
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625 verified reviews
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Centro Hamburg by Centro Basic's staff speaks: English, German
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Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs EUR 9 per day.
Express Check-in/Check-out, Baggage Storage, Fax/Photocopying
Newspapers, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 10:00 PM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 624 reviews
Value for money
Show reviews from:
This 3-star hotel with 24-hour front desk service is right across from Hamburg Train Station. It has free Wi-Fi in all rooms and a free computer terminal in the lobby.
Score from 2214 reviews Good
This hotel is centrally in Hamburg. It is next door to the CHH Congress Centre and less than half a mile from the Dammtor Train Station. It has free Wi-Fi and free use of public transportation.
Score from 552 reviews Very good
Opposite Hamburg Central Train Station, this hotel is a 5-minute walk from Hamburg’s Old Quarter.
Score from 1437 reviews Very good
In a central location just a 3-minute walk from Hamburg Main Station, this 3-star hotel has modern rooms, a 24-hour front desk, and free Wi-Fi internet.
Score from 1974 reviews Review score
Very good location and value for money
Mouse in dining room at breakfast!
Thos hotel is awful. Wifi doesn't work well in rooms and the receptionist attacked me because i used my phone by internet in the lobby. He interryted my conversation, screaming and when I tried to talk to him, through me a pencil and then grab my hand with violence to take the pencil. There were no manager and the oter eecepcionist get to change me to other hotel. They didn't anything against the guy.
Location pretty near to Hauptbahnhof
the room is so small and a little bit smelly and cold
location, face to the central station (2 mins walk)
48 euros is an unbelievable price for two people in the city centre including breakfast.
Location was perfect. Staff most helpful.
Room we had was very small.Too small for comfort. The scrambled egg served at breakfast was invariably cold.
Location was great.Staff were very helpful and friendly.
I expected very bad hotel based on the reviews so it was a pleasant surprise. Book it if you want close to railway hotel and you do not want to spend time in your room, just to sleep (as I did).
I paid 49 EUR for single room incl. breakfast. I asked for a quiet room on high floor in booking.com reservation, and this is what I got. Though the room is tiny, it was perfect for 1 overnight stay. It is clean. The breakfast is excellent.
Room is very small that it is difficult to keep your luggage and move around. I asked for 12 noon check out and the lady said OK. But then at 11, she called me asking to leave the room as they want to clean. Then I had to check out at that time itself.
Just opposite to Hauptbahnhof. Wifi is excellent with good speed, breakfast fairly good with quite good range, Bathroom seems bigger than bed room, the price I paid is quite cheap for their facilities.
Location very good, breakfast good, staff friendly, little bit old
Attitude of desk clerk, would not keep luggage for us. Room was really so-so at best. Crowded, no chairs.
Attitude by some staff
The street around the corner is a bit of a bad area.watch out for that. We did not feel so safe.
This hotel is conveniently situfted across the road from the station. Undercover parking is close by and a ten minute walk takes you into the city centre. Rooms are small and dated. Bathrooms are very dated. Breakfast is adequate. Fine for a quick one or two night stop over. Our stay was quite comfortable. They have a good pizza restaurant.
Room was very small Not worth for paid rate
The location is very good Breakfast prety good
Great Location and match the price
The quality of the accommodation did not correspond to the price at all!!! For more than 100 Eur per night, I got a supertiny room with old and ugly furniture with not enough space for my things, the overall level of cleaniness was rather poor. The halls stank and the security was not good, either - the main entrance was not locked, anyone could enter the hotel, the reception was only open till 10 pm. I was so horrified I had to leave after one night, even though they charged me fully for the next night and 90% for the other two!!! - very bad cancellation policy.
The Wi-Fi could work better, was difficult to connect and no signal
Very good location, friendly people, tasty breakfast and comfortable accommodation; ))
Quality of the rooms, toilets, breakfast, value for money - Nothing is great in this hotel.
Location of the hotel is the only "plus" I can state.
very small room no heat- i got sick very noisy I don't imagine something worse
the restaurant- very friendly staff and good food the location-just in front of the central station
Rooms: small and extremely noisy, hot, no air conditioning, dusty, smell weird, the power sockets didn't work, the phones in the rooms are useless. Staff: incompetent and unpleasant, barely spoke any English Breakfast: Not worth the money We stayed there for four nights and barely got any sleep. They should not be called "hotel" at all. I am sure there are better hostels in the area for much better price. I would never recommend the place and will advice everyone I know to not set foot in the brand "Centro". The info in booking.com is a bit misleading; it looks like the place has three stars when in fact they do not deserve even one.
I am actually staring at my screen trying to think of a positive, but I CAN'T FIND EVEN ONE! Maybe the only plus is the location of the place - no more.
Rooms are a bit small, no ventilation in bathrooms.
Friendly staff, nice breakfast, fab location.
no safe in room
Room is too small , bed is not comfortable.
Clean room and good location
My wife and I visited the Centro Hotel in Hamburg, while we were passing through northern Germany. DON’T EVER GO THERE! Centro Hotel Hamburg greeted us by blocking the entrance. It was a hot sunny day in August, so the more tables they could masse in the pavement front of the restaurant, the better. If by so doing one impedes guests with suitcases entering the hotel – well, that’s life. At the reception we were told that parking in the nearby parking house, would cost 8 Euros per day. I duly went, parked and returned to the room, as my wife had undertaken to unpack. As I got back I noticed a sign informing that the receptionist had gone to tend to the reception of another hotel nearby, and in case one needed him, an route of how to get there had been drawn. How easy life would have been, had the poor guy not had any guests, He would have been spared the nuisance of drawing up the map. And what a room we got! We had reserved a double room, but perhaps as a bonus we got a triple. We immediately felt the nostalgia of our dormitory days. Not just owing to the extra bed, but also to the standard of tidiness, and the overall shabby condition of the inventory. This level of standard was avidly pursued with the greatest of zeal next morning in the restaurant. The waitress just slammed a greasy, filthy tray on top of the pile of clean tellers. Yeark!!!. Even on the brightest of mornings the atmosphere was dim owing to the overall brown nuances of what was left of tapestry and paint. The buffet was sub standard, all though the content of a catering pack is always clean, which might not necessarily always apply to the outside of it. After the meal, I went to the parking house, only to discover that the charge was not 8 Euros, but 13. I was explained by a patient gentleman that the parking house repeatedly informed the hotels nearby that in order to obtain the rate of 8 Euros per day, one had to pay in advance.
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