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Helenenstr. 14, Altstadt, 50667 Cologne, Germany – Show map
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362 properties in Cologne
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851 verified reviews
They speak your language!
Pullman Cologne's staff speaks: Dutch, Italian, French, Spanish, English, German
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Sauna, Fitness Center, Massage, Turkish/Steam Bath
Food & Drink
Restaurant, Bar, Breakfast in the Room, Special Diet Meals (upon request)
WiFi is available in public areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs EUR 2.80 per hour.
Public parking is available on site (reservation is not needed) and costs EUR 25 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private), Designated Smoking Area
Dutch, Italian, French, Spanish, English, German
3:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 11 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 35 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
The maximum number of total guests in a room is 3.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 851 reviews
Value for money
Show reviews from:
This stylish hotel in central Cologne has spacious rooms and a modern gym. Cologne Marriott Hotel is a 3-minute walk from Cologne Main Station and 4 minutes from Cologne Cathedral.
Score from 1235 reviews Excellent
Offering great views of the Cologne Cathedral, gourmet cuisine, and a free spa area with large indoor pool, this stylish, business hotel is in central Cologne next to the Rhine River.
Score from 1033 reviews Excellent
In Cologne’s trendy Friesenplatz district, this hotel features a sauna and a modern fitness studio with cardio and exercise equipment.
Score from 351 reviews Very good
The Courtyard by Marriott Cologne provides free Wi-Fi access in public areas of the property. The centrally located hotel is just half a mile from Cologne Cathedral.
Score from 1531 reviews Very good
Parking is very limited
Ligging Onthaal Netheid Sanitair Stilte in kamer
Dure parking (Eur 25/dag) Duur ontbijt
The staff is some of the best in the business. It shows by how many staff are still there after years of service. I have been staying at this hotel for three years and it is tops. Just a few of the best are Manuel and Mohammed, Bellmen Extraordinaire, Vanessa, Vicky and Fabian making check-in and check out a breeze. Don't miss the amazing breakfast in the Delight restaurant. Monsieur Laurant is the best. Love Love this place. Mr. Rolf Slickers is a wonderful General Manager and if you need to have a meeting there, Bernadette Rademacher is a breeze to work with on any event
Nothing to Dislike
Location of the hotel so close to shopping areas, restaurants, staff friendly and reply fast all of your requirements, good quality guests, so quite rooms
Parking lot front of the entrance so small
unprofessional and not friendly stuff at the chek in counter
Staff was well informed...efficient, friendly!
Good staff, very apologetic when things went wrong ( but that's all). Great breakfast, even a full English if you want.
No bath that was advertised in the hotel description. The air con didn't work. The safe didn't work because the battery was flat (no technician on Saturdays). Pay per view movie FROZE after 2 hours in could not be fixed as the server is NOT in the hotel. It was suggested that we start it over again. We did not pay for this. Then we found out that king size bed only had a double size quilt fitted and battle commenced. Bit fed up by then. At check out just said sorry and gave us free parking.
The food and view in the Wine Bar restaurant were amazing. We had an interconnecting room with the children which was great. Breakfast was also very good. Would stay again if in Cologne.
Right in the middle of the shopping district and cathedral, the bartender was extremely helpful and put the extra effort in to my drink to make whipped cream, the beds were very comfirtable
Friendly, efficient staff, comfortable beds, very good restaurant, breakfast buffet was excellent
difficulty in locating
breakfast is great, well worth the 24 Euro. Rooms are very clean.
Internet wifi is really bad, can not do basic work.
Service was good
Superior rooms are actually only standard rooms
breakfast buffet central location
Good modern hotel where things worked, with staff who were fluent in English
Not particularly convenient for public transport
leaving to next hotel, nothing to like. AVOID
TERRIBLE EXPERIENCE - PLEASE READ. We informed hotel this was part of our honeymoon before arrival and at check in. But issues started right from start. We were checked in and had to ask what room number was and how to get to room. Our room was not cleaned on second day or refilled with any of the drinks which were part of the expensive room package. I had an urgent message that needed to be given to me on the first day, given to hotel at 10pm, but rather than phone or leave me a note their TV system woke us up at 6am via the TV to tell us with have a message - playing loud music AT 6am. i turned off TV and at 6.30am it automatically started playing music again - saying we have a message. I tried to pull out cables to get some sleep and it set off some alarm - so we had been woken up twice and had an alarm going off at 6.30 because they have a technical fault. Service was shocking, poor nights sleep and horrible honeymoon experience. Stay at any other hotel in Cologne, even the 2 star are far better than the service at the Pullman. They clearly have service, management and technical issues.
Room facilities Front desk staff Breakfast
Bath too small Dodgy TV Bed too soft (worn out?) Air conditioning a bit feeble
The bathroom is small and simple level
The location and the hotel is relatively new.
1. The toilet is rather small and they do not have a anti-slippery sheet. 2. the cleaning staff is rude. the cleaning lady knocked on my door at 8 am!
Breakfast choices. Glass lift. Helpful staff
Sliding bathroom door
The staff are excellent, very helpful and professional
The bed was tired and needed replacing. One glass, one mug and no milk, and only herbal tea. Carpet was wrinkled and lumpy and needed replacing.
Great location near shops and restaurants Great beds! Very good breakfast buffet!
Tight spaces in parking garage
Huge comfy bed, good sized room with fantastic blackout curtains. Great bar food and service.
The restaurant on the 12th floor.
Rooms were comfortable.
I did not like the shower over the very small narrow bath.
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