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Raphael Hotel Wälderhaus
Am Inselpark 19, Hamburg Mitte, 21109 Hamburg – Show map
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6 Reasons to Choose Raphael Hotel Wälderhaus
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328 properties in Hamburg
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487 verified reviews
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Raphael Hotel Wälderhaus's staff speak: English, German
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and charges apply.
24-Hour Front Desk, Shoeshine, Business Center
Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Raphael Hotel Wälderhaus accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that children's cots are only available on request, and must be confirmed by the hotel in advance.
Guests arriving by car should enter the following address into their satellite navigation system: Neuenfelder Straße 19, Hamburg Mitte, 21109. The entrance to the car park is directly opposite.
Based on 487 reviews
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The rooms were great! Nicely decorated and eco friendly. The food, both breakfast and dinner, was great. The staff was very friendly and helpful.
No AC in rooms
Clean vell maintained rooms, with all anemnities. good food in hotel restaurant.
Bar closes early, parking is expensive.
Nice and clean hotel, located close to the S Bahn. You can buy a Hamburg Card at the reception, which is very useful.
In a hot summer: there is no airco because it is not eco. And the room will het warm and when you open the window you'll hear the trains. The parking lot is not very clear. The address for gps doesn't work, and when you park at the hotel side, it is forbidden. So be careful.
Quirky hotel with interesting local facilities climbing wall and swimming pool. Great Breakfast. Close to transport.
Not a big issue however for a business travelers note there are no laundry services at the hotel.
new, very modern design, very good value for money, friendly helpful staff both at the desk and in the restaurant.
parking is an issue (have to pay 10 Euro per day after discount. airing is a real problem as the windows do no open properly and the ventilation is weak, no air-con makes you suffer when it is hot. Surrounding area has only few shops and restaurants.
No airconditioning. Restruant run by amateurs, good intentions no skills. Could not handle mastercard for food. Most critical. Location information given is totally misleading, the conference centre they reference for taxis to find them is over 300 metres from the hotel. Local taxi drivers ar main station (group of 5 conferring) could not find hotel with their GPS.
The room is spacious, comfortable and layout is well thought out. Individual rooms has their own theme plant. Bio friendly soap is provided to let people try it out. The concept is unique. Although the construction is mainly of wood, it only adds to the charm and it is still as study as any other hotels/ motels. The breakfast is also special, featuring organic foods.
Wifi has to be relogging constantly as it keep dropping connection. It is relatively far away from the city centre compared to other hotels, approx. 15min from hauptbahhof.
The restaurant and the new development around the hotel. Ease of access to city centre.
The architecture and interior design of room, which was a bit small. Wooden slats across windows are not good on the eye and efforts to be stylish lead to impracticalities - e.g. wood blocks without shelves by bedside, lamps hung by metal wire with electric lead trailing to floor.
The wood was beautiful and gives a very pleasant smell in the room.
The best hotel so far!
A good concept for the hotel as a green wood structure, very innovative. The hotel is comfortable, roomy and the public spaces/cafe are pleasant.
Somewhat remote location, but walkable from train station. The area is still underdeveloped, services are a distance away. Staff attitude varies from one to the next...
The lack of a fridge in the room
Great / Unique decore. Very nice breakfast, would easily pay 12€ for an equivalent buffet in town.
Definitely not in the city centre, but an easy 10 minute train from central station, and very close to station in a safe area. The location did not detract from our enjoyment of a "city" weekend.
Great place. Very nice staff. When we had booked a room for a non-refundable rate but had to cancel they allowed us to upgrade to a flexible rate at the difference of the price. Great service!
Unique, almost full wooden exterior and interior. Very environment-friendly. Nice room. Good kitchen, friendly staff.
Quite far away from city-centre.
Very pleasant, clean and confortable hotel with unique charm. In 13 min you are on main train station and the connections to this hotel are very good ones so I was never waiting long. The location is in quiet and safe newly build area. I will definitelly come back would I be visiting Hamburg again.
Very nice new hotel, pleasant staff, comfortable rooms, wi-fi. Excellent value for this price. We enjoyed every minute of our stay in Wälderhaus Hotel, particularly breakfast - perfect buffet, salmon, lots of fruit. We honestly didn't even expect such a rich selection for a 3* hotel.
We were there in off-season time, when the hotel was half-empty. Might get much busier during the time of exhibitions.
Short distance from hotel to public transport for exploring town. Comfy room and good breakfast.
Very nice atmosphere and clean rooms. Friendly staff and nice restaurant downstairs.
Matrasses were a bit hard.
design of the hotel, not central location but close to the S-Bahn station 10 mins from Central Station, nice restaurant, friendly stuff, cosy rooms, free wi-fi
Very nice, clean, functional room - new hotel - everything working fine inside hotel dining was very good
on-site parking is difficult - no proper signs yet (parking is in back of hotel - still under construction) not a proper front entrance to hotel no ATM machine inside hotel
Nature theme Extreme cleanliness Nice folks
A bit awkward to find the first time
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