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Am Inselpark 19, Hamburg Mitte, 21109 Hamburg, Germany – Show map
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644 verified reviews
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Raphael Hotel Wälderhaus's staff speaks: English, German
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and charges apply.
24-Hour Front Desk, Shoeshine, Business Center
Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 644 reviews
Value for money
Show reviews from:
This 4-star hotel in Hamburg offers beautiful views of the Elbe River, an elegant spa, and easy access to the A1 highway. The modern Hafencity district is a 5-minute drive away.
Score from 1295 reviews Good
This hotel enjoys a central location, only 500 metres from Hamburg Main Station and the Speicherstadt district. Ibis Hamburg City has a restaurant and 24-hour reception.
Score from 110 reviews Very good
In a former school building, the family-run Hotel Volkschule has comfortable rooms in central Hamburg. Free Wi-Fi internet access is available throughout the hotel.
Score from 4247 reviews Wonderful
This 4-star designer hotel in central Hamburg features free Wi-Fi, a sauna, a gym, and free-use bikes. It is located 215 yards from Gänsemarkt U-Bahn (subway) Station.
Score from 548 reviews Excellent
Great 'different' hotel, rooms a good size and clean, a bit out of town but hence v quiet. Great wifi.
No sausages for breakfast, no one seemed to be managing levels of food available for breakfast on the Sunday and bacon, croissants ran out. Nice foam mattress but too hard, need a medium or soft option, pillows excellent.
Great location. Very close to S-Bahn. It's actually more easily go to the city than city hotels. Great breakfast.
Poor Wi-Fi connections.
Quiet location, close to public transport. Nice atmosphere in the hotel, good food.
Good location for train and traveling to port
Car park additional 12 euro
Raphael Hotel Wälderhaus is surprisingly comfortable. And located very conveniently close to a subwaystation. The hotel offers spacious rooms, excellent breakfast and quiet surroudings for a good price.
The night doorman was very kind, but it took some time for him to find our reservation. The daytime manager was not very kind or welcoming. That was our only negative experience at the Hotel. Or during our stay in Hamburg.
Nixe and quiet. Parking is 10 Euro per Night. No complains , would go there again
Nice and confortable room with eco-friendly amenities.
a little difficult to find when it's dark.
The staff are friendly, knowledgeable and helpful. The rooms are clean and comfortable.
I didn't like the location. The hotel is a concrete box decorated with rough sawn timber and dead forest tree branches, situated in a concrete business park in a shabby suburb 10-15 minutes by train from Hamburg centre. There are no other attractions or things to do in this location. I hope they didn't cut down a forest to make room for this hotel.
The design of the hotel is very nice. We loved both the outdoor, indoor and the rooms. Really nature-like. Breakfast ok.
Clean hotel. Nice staff.
We seemed to have a one persons deck on the double bed. Or our feet or our waist got cold... The room was pretty small anyway, not 20meters. A bar should not close that early...
unique concept for a city hotel. Staff recommended the adjacent Climbing Hall for a cheap meal
No sign from the main road - at night could not see it's distinctive design. Restaurant was closed for dinner - no staff.
Overall a nice hotel and the price was very nice. The breakfast was not included, but is worth the extra money. Even on the 4th floor the wifi was working fine. Close to the s-bahn station. No problem finding a parking spot
Quite a distance to the city center - 15 minutes by train.
Wifi or lac thereof No coffee making facilities No fridge
The rooms are made completely of pine the windows only open a fraction and there is mesh right against the outside of the window, then there is a horizontal plan of wood against that, God knows what you would do if there was a fire...there is no way out.
Very nice big rooms Friendly staff Free wifi Interesting area Good cafe's and restaurants Alternatively living (energy) Good traffic connection We will be back!
unique decoration, quiet
A little away from the center of the city
I loved the entire concept of the hotel, which is seeking to create an awareness of forestation and the plants of a forest. In addition to the unique architecture it has self developed the shampoos, shower gels and soaps in the bathroom that are made with herbs and other scents. They come in big bottles so as to avoid packaging waste. And they sell the same products in the hotel lobby in addition to other beautiful products, all of which have a link to the forest. There is also a big exhibition hall in the lobby which invites guests to explore all the elements of a forest.
There is a big ashtray right outside the main door, which is never emptied. It is bursting with cigarette butts. I believe that this really doesn't go hand in hand with the beautiful eco concept of the hotel + it gives an impression of filth (whereas the hotel is really very clean and wholesome)
Breakfast a little disorganised.
Everything was environmentally friendly, and the lobby had a small shop which sold delicious chocolate and interesting items. Gret location, all surrounding architecture was fascinating. Additionally, the toiletries were actually full-sized!
Excellent connections to city center Beautiful decorations in room New, fresh and clean room
No watercooker in room
Location very close to the train stop which made getting into Hamburg very easy. The woodsy feel was nice.
Location is fair though we had to search for it the first time. It is close to S-Bahn with good connectivity. Clean but small rooms.
There's an additional cost for business trips! No good restaurants nearby. For everything you need to travel to the city. WiFi wasn't good inside the rooms. Skype voice calls were very bad. I found the problem was the thick doors. When kept open, things were smooth, although not the thing I liked to do. Breakfast cost is extra. Good staff but did not heed to my requests. They did not understand my requests. English of the staff isn't great. Hard time telling them what I wanted. Overpriced.
Ambiance is great. You get a different feel in this hotel. Location (5 min to S-Bahn). Breakfast is luxurious (although you pay 12euros extra).
Overpriced. price/comfort ratio is very high. The room is small. There is a study table which can't be used. Friendly speaking staff but did not cater to my needs (basically they did not listen to my needs!)
Difficult to find. Bicycle way to city somewhat complex, but after the first time easy.
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