Regina  

Good location.

Wifi didn't work.

A gorgeous breakfast.

Wi-fi is very low speed, sometimes useless.

The location was good, the staff were friendly, the breakfast room and food was good.

I would prefer to have breakfast a little later, maybe to 10 o'clock

Great location

Reception desk in an odd area

Great room, close to the city centre & river, great breakfast in a nice breakfast room, room was soundproof if you closed all windows - there was street noise which could be heard with the window open. We were lucky that it wasn't too hot as there is no a.c. The staff were very friendly & helpful.

Location is very nice, silence inspite of central position close to Bismark platz, free Internet from September.

I did not found such a feature.

The hotel is located one street away from city center. You can just walk two minutes for city center. The room and other facilities were neat and clean. The breakfast served was OK.

Without lift it is difficult to carry the luggage to upstairs especially if you have kid and his/her stuff. This problem somehow should be addressed.

The breakfast was really nice.

This hotel is right above a loud club/disco. The room and the bed we're ok. But the shower was really tinny. The heat in the room was verry hot! We opened the windows because there was no blower or air-co. So we had to open the windows, but because of the loud sounds from the disco we couldn't sleep until early in the mornig. So we decided to leave to another hotel. Also the Wi-fi is not working in your room!

Very near the edge of the old town, though a walk of about 1 mile to the town square and the castle along the very long main street. Car parking reasonably priced.

No lift. No air conditioning (which was a problem during a very hot spell).

Clean rooms, friendly staff, delicious breakfast

Friendly staff. Adequate breakfast. Walking distance to must see sights. Everything we needed for our short one night stay.

Hotel is in a fantastic location, very central but on a quiet street, superb location for the old town, walks along the river and right beside all the transport available at Bismarkplatz. The staff were absolutely wonderful, very welcoming, attentive and genuinely interested in ensuring your staff is good. Room was spotless, ok the carpet needs some attention like every other hotel, but otherwise absolutely spotless, very comfortable, very quiet. Lovely garden to the rear to sit out if you need to. Breakfast really nice continental/German style. I would certainly stay again. Thank you to the staff for a very enjoyable stay.

I can say nothing bad, I would stay again for sure.

The room was very spacious and well fitted out. The location of the hotel, in Heidelberg, was ideal and only a few minutes walk from a tram/bus interchange and from the end of the main street of the old town. We would recommend the hotel as a good central location.

Location was excellent. Staff friendly and provided sound value.

Mattress is a bit too hard for my wife and I.

Free parking inside the walls.Excellent breakfast at a good price and the staff was always ready to help with directions and information. We recommend this hotel.

Convenience, friendly staff, great breakfast included in price.

No free wi fi.

location,size of room,quality of breakfast

lack of elevator

Good location, nice, clean and big room. Good breakfast.

Could be heard a noise at night from the next room.

Friendly staff, immaculate room, excellent breakfast. Well placed for sightseeing and transport.

Accueil charmant, hotel très propre et calme, chambres confortables.

Le réseau Wi FI est très instable et en pratique il n'y a pas d'accès correct à internet.

Frühstück und Frühstücksraum war o.k.

Personal unfreundlich. Parkplatz musste im Parkhaus für 1,50 die Stunde genommen werden obwohl Hotelparkplätze frei waren. Das Zimmer klein etwas schmuddelig und hässlich. Das Bett zu klein. Das ganze Hotel macht eine angestaubten Eindruck und entspricht nicht mehr dem heutigen Standart.

sehr sauberes, gepflegtes, einfaches Stadthotel, geräumige Zimmer. Gutes, reichhaltiges Frühstücksbuffet (Mo.-Sa. bis 9:30 Uhr, So.bis 10:30 Uhr) gute, zentrumsnahe Lage, 5 hauseigene Parkplätze (8€ pro Tag, können entgegen der Aussage auf booking.com telefonisch reserviert werden!)

Bad war zwar perfekt sauber, aber eigentlich renovierungsbedürftig ( alte Fliesen, Duschwand auf der Badewanne zu kurz, Duschstange viel zu niedrig, Haartrockner veraltet, Holztürrahmen müssten restauriert und neu lackiert werden...) die Geräusche der nahegelegenen Strassenbahn waren bei offenem Fenster störend. Getränke in der Minibar viel zu teuer (Wasser 0,2l 3,50€)

Os funcionários são muito atenciosos, a limpeza é impecável. Ficamos em um quarto muito confortável e silencioso, com bastante espaço, o que era importante para nós instalarmos um berço dobrável.

Não tem estacionamento próprio, mas parei meu carro bem em frente e gratuitamente no fim de semana.

Vriendelijkheid, locatie, inrichting,ontbijt

geluidsisolatie

Direkt an der Fußgängerzone/Altstadt gelegenes kleines Hotel mit günstigen Parkplätzen direkt neben dem Hotel. Saubere Zimmer, freundliches, kompetentes Personal und ein gut sortiertes Frühstücksbuffett