Residenz Hotel am Zuckerberg  

The Reception staff were excellent, and the location for anyone wishing to be centred in Trier was good. Car parking facilities and the breakfasts were also very good

The hotel had an empty 'cold' feel about it. Our room had the benefit of no curtains and an outside perimeter light which shined in the bedroom and living room areas all night long making sleep difficult. The bedroom was sparse and very basic with no headboards on the beds, only one pillow, a rock hard bed and no clothes hangers. The room had an attached kitchen area with no cutlery or china. Television was basic, with no satellite channels, no dvd player and only local Deutsche tv stations available The cleaning of the room was appalling with nothing more than a towel change and duvet folding carried out. The 'Gymnasium' consisted of two ancient cycling machines which had no apparent adjustments for size or resistance.while the Jacuzzi was a normal domestic bath with a water jet. Overall this hotel provides a pretty negative experience

The location is perfect for sightseeing.The rooms have balconies and a kitchinet. Breakfast was very good. The staff very friendly. Parking of the car inside the building.

Clean and tidy room. Close to Aqua dome (10 minutes walking). Large breakfast included in the price as well as free wifi. Overall very good

Before you arrive, print a map with the location of the house. My vw-gps brought me 200m away

Rooms were very comfortable; we had a bedroom, a bathroom, a lobby, a living room, a balcony and a kitchenette. All very clean and of good size. Very good position for the town and river. Very good value for money. Highly recommended.

Very comfortable and clean. centrally located to the main sights of the city.

Close to everything in Trier, yet set back away in a quiet back street. Excellent buffet breakfast.

No free wifi.

The room was very spacious, which was great for family traveler. The property was very close to Roman ruins, Dom, city centre, restaurant, and etc.. Staffs were very nice and helpful. I wish I stayed more than a nigh.

It did not have bus tub despite its large space.

More an apartment than a hotel room; very helpful staff; good value.

Quietness

we liked the convenience of locale - we could walk to the train station very quickly and restaurants were practically in the front yard. The surroundings and respect for the older residents were superb. The breakfast was filling and delicous - a great value. The room was huge and very quiet at night. We enjoyed having the kitchen facilities. We were surprised there were no cooking suppolies but I'm guessing we could have requested them. We would recommend this hotel.

Alles war perfekt. Lage,Zimmer, Frühstück Besonders die freundlichkeit des Personals ist hervorzu heben.

D'après le site internet de l"hôtel celui-ci était séparé de la résidence pour personnes âgées. Une fois sur place, nous nous sommes rendu compte qu'il n'y avait pas de différence entre les chambres des résidents permanents et les chambres d'hôtel. Il y avait parfois une odeur d'hôpital indéfinie dans les couloirs et des infirmières ou autres qui passaient. Nous ne nous sommes pas réellement sentis dans un vrai hôtel. La télévision par ex. ne captait pas de chaîne française ou anglaise. Dans la kitchenette (renseignée sur le site internet) il n'y avait que deux tasses, deux cuillers et deux verres et une bouilloire électrique ! Aucune casserole. A quoi cela sert-il alors de mentionner une kitchenette ? Le personnel de réception et de salle ne parlait ni le français et très très peu d'anglais.

De ontvangst was heel goed, personeel vriendelijk en gedienstig, de kamer bleek een woning te zijn (bejaardeflat), ruim,proper.het is gelegen op 5 min van het winkelcentrum. Ontbijt in buffetvorm was heel goed; Er was helemaal geen lawaai te horen van niks of niemand. Zeker een aanrader indien je voor meerdere dagen ga.

De wellness viel tegen, whirlpool sleutel halen aan de receptie en met jetons de baden vullen (waarvan 1 stuk)...............betalend De sauna stond niet aan, moest je zelf doen, dus eerst in de whirlpool en was die afgelopen dan was de sauna op temperatuur. De ondergrondse parkeergarage...............betalend