- no coffee / tea set on room.
- no iron set on room
- no coffee set as a replacement for the rooms' coffee set in the lobby area
- no bottle of water as compliment by the hotel
- confusing communication
At a certain price category, I don't want to bother checking every hotel whehter it has ironing or cofee facilities in the rooms, I expect that.
At least a bottle of water, especially during these particularly hot days - would be a nice compliment by the hotel, and considerate towards business travellers whoarrive very late and have to leave way before breakfast time.
Communication could be enhanced, also the signboards.
After booking, I received three names in my e-mail confirmation : Hotel Reutermann, Bayerischer Hof, Seegarten which is quite confusing, and I didn't know what to communicate to my fellow-travellers to find the hotel.
I found under the address "Bahnohfsplatz" only Bayerischer Hof, whose staff was not good in directing us with a car and lugagge to Reutermann-Seegarten.
For this standard of the hotel, above mentioned points should be standard.
The job of the hotel guest is not to require everything above by detail, but to receive them without asking.
- large rooms
- clean rooms