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Dagobertstr. 22-26, Altstadt, 50668 Cologne, Germany – Show map
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1444 verified reviews
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Hotel Santo's staff speaks: English, German
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Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 17.90 per day.
Room Service, Packed Lunches, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 6 years stays free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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This 5-star hotel offers stylish rooms with on-site parking and spa facilities in the heart of Cologne. It is just steps from the Kölner Dom Cathedral and the Museum Ludwig.
Score from 461 reviews Very good
It is around the corner from my office so very convenient. The staff are always very polite and helpful. It is clean and has trendy low level lighting away from reception.
The bar snack and beverages offering could be a little better, however this may be down to how many people want to use this facility.
Nice modern interior, good location
The location was good. The breakfast was good. Although they ran out of croissants before we could get any.
- I had requested a double-bed (in our Superior Double room) but got two separate mattresses pushed together. When I asked reception about it they were not very polite and said the hotel did not have double beds. - The window was open and there was a lot of noise from the street but as the room was very hot we did not want to close it. Had a sleepless night. No airco.
Very friendly staff
The bed and pillows The Internet was not stable in room
Friendly staff, clean, superb breakfast bufet, close to city center and restaurants, private parking
Refurbished 2012 in a clean, modern, minimalist-style. Quiet well-resourced location, yet ideally less than 10mins walk from Central Station, Cathedral & Old Town. Beside a late-opening 'Rewe' supermarket. Two free Nespresso coffee pods daily in room are a nice touch. Helpful & friendly staff. Rooms with wooden floors, safe, flat screen TV & minibar. Fast, free & reliable wifi. High quality breakfast (with Prosecco wine!), unusually served until Noon at weekends. Generous Noon check-out time.
Nothing, really - all good. Beds might be a little hard for some (I thought they were comfortable). Location (exit Haubtbanhof Station at Breslauer Platz) at first seems a dull, business-like street, but it's v close to centre (or just walk 2mins across road to Eigelstein/north to Ebertplatz for plenty of cheaper, local dining & shopping). Other reviews complain about lack of Air Con - but my room had it ok (but not on in Winter months, not really required in November!). Would stay here again.
Location. Breakfast, coffee machine in room. Quietness. All is fresh and new.
Hard to enter the garage (be careful with sharp edges of walls!)
An extensive breakfast buffet with a lot of choice, very friendly staff at the reception desk and bar. On walking distance from Köln Hbf.
The bar is an add-on to reception, not really the place that you want to hang out. The hotel doesn't have a restaurant, and there is not much around within walking distance. The WiFi is of very poor quality and constantly disconnecting.
position great and very stylish room good, bed hard, no bah but lovely bathroom, breakfast excellent and the décor is great
the bed it was a little hard
The room is a bit noisy facing the street.
Room was of a good size, nice wooden floor, bed was very comfortable. Everything was very clean, good wifi. Breakfast was really excellent, there seemed to be more choice on Sunday compared to Saturday. Located very close to city centre. Nearby a supermarket.
Modern hotel with helpful, friendly staff. Excellent breakfast. Room comfortable . Good position for exploring Cologne. Plenty of eating places nearby..
Duvets perhaps a little heavy.
Nice people and good environment .
There was a piece of broken glass on the room ground. It hurt my foot. Luckily it was small.
Excellent hotel with fabulous breakfast, close to everything but out of major tourist area. Staff was friendly and helpful, especially Wibke, who checked us in with a glass of sparkling wine and took care of our luggage on a late check-out. I would highly recommend.
Very velcoming staff, great breakfast, quiet and cozy room. Very good location, 400m from main railway station only but in peacefull and clean area.
If you have a bigger car, the access to the underground garage is a bit tricky but not a big problem. The staff is very helpful.
This hotel was just what we needed in Cologne. The location is perfect. It is about a 5-7 minute walk from the central train station and the Dom. The hotel is very modern and clean. The bathroom was nice and big and the bed was comfortable. The room was great size. The breakfast buffet was a great selection and the staff was very nice. They spoke perfect English so communication was easy. This hotel is a great value for the money (we got a great deal on booking.com). It is centrally located and an easy walk to downtown Cologne. The area is a nice area and felt ok walking at night. There was coffee in the room that was a nice touch.
Minor complaint was that the wifi was not strong enough to use Skype but for regular internet access and use it was totally fine.
The hotel charged me 20.92 euros over the quoted booking.com price. They don't seem to understand that a booking is a booking, and is binding on both parties!
Wifi needed logging in every few minutes.
Staff helpful Breakfast excellent Room was clean and quiet Not a lot of noise from traffic at night
Approach from station was down a quiet road, which may be a little offputting to older or nervous people. No threats perceived in practice
too loud..you can here everything in the room ...bad isolation too expensive...rooms very small and no bath and balcony
Only a couple of blocks to walk to the riverfront and the old city center. 10 minute walk to the train station and the cathedral. Really good breakfast with plenty of choices.
Good clean and friendly hotel in great location.
Easy to get to with the car. Easy walk to train and main part of town. On the quiet side of the train station.
Went to breakfast literally 2 min after 10 o'clock and was refused as the Finnish at 10. And staff member rude about it. Room on the small side.
First of all,lady from reception was very kind, with us,she done very well her job, quick checking for 5 rooms,solve main problem in Cologne, parking place. Recommended to us a good restaurant for dinner, not expensive ,close to hotel Santo .Great breakfast including champagne .I will return here , each time, visiting Cologne.
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