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Novum Hotel Savoy Hamburg Mitte
Steindamm 54, Hamburg Mitte, 20099 Hamburg – Show map
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372 verified reviews
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Novum Hotel Savoy Hamburg Mitte's staff speak: English, German
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Free! WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 10 per day.
24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage
Newspapers, Safe, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 5 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Novum Hotel Savoy Hamburg Mitte accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 372 reviews
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We chose the location as we were arriving by train at 1am. 24 hour reception and a five minute from Hauptbahnhof Sud was the determining factor in our choice of location. Rooms small but clean and breakfast choice was not huge was perfectly adequate.
Area surrounding hotel not particularly attractive.
Close to train station. Close to a couple of nice restaurants and bars. Large, clean rooms with comfortable beds.
Lack of A/c. We visited during peak summer time and from other reviews knew what we were getting into. We coped, but it was hot. This situation is not confined to this hotel in Copenhagen though and if you really need the A/c then you pay the premium to stay some where that had it or travel when it is a bit cooler.
The layout of the room
Lack of ventilation Rude personnel Lots of noice from the streets
Room not cleaned for 3 days and also no towels change disaster after asking twice ,really unhappy.
beds are comfortable, toilets clean.
Staff is rude and unprofessional, looks like one of those thugs along the street that we came from. luggage room is not locked with no proper system to know who's bag it is. rooms are not air-conditioned, very hot in summer, especially when the surroundings are so noisy. With never ending prayers, and traffic. Lift is too small to accomodate. picture of reception in booking.com is unrealistic, as it includes the entrance of a cinema next to it. In actual fact, this is like a boutique hotel that is totally not suitable for business travellers.
room was big and clean, beds were to soft for me, but for the money this was a good hotel
The guy from the reception was smoking infront of the hotel the whole time, and talking to his friends, really every time when we come back to the hotel this guy was outside smoking and talking not very profesional. The wifi in the room did not work, when i told the people from the hotel they did not act suprised at all.
Nice and comfortable apartment for 3 guests on top of the building. Excellent breakfast. Close to train station.
Full parking garage, but after small fight we'found parking place at the street (daytime parking from 8 AM 1€/hour, nighttime free)
Everything was fantastic , the staff , beds and all round super amazing service
It's location is not the nicest part of hamburg but it is very central , close to train and buss stop
Close to city center. Just a small walk. Good breakfast. Clean and cosy room. Also the parking was a big plus
The locations is perfect but only thet
The staff very poor to english end not helpfull. Price as for radisson but the service is as hostel The pictuers on the site end booking is not realistik
Good value for the money, great breakfast, great location as it is easy access to the shopping streets and easy to walk around if you don't want to use the metro.
Our triple room to the back side was quiet which allowed to leave the window open during the night. Room was big enough for three persons but the 3rd bed is only a couch so only for people without back problems.
The staff at the reception was rather unfriendly.
close to the railway station
room on the first floor at the front of the hotel - hot with window closed and noisy with window open
Helpfull staff, good breakfast. Good value for 35eur per night.
Located in the center of prostitution and sex shops. Small room.
Excellent location of the hotel, 2 minutes to get to the train station
The price of the hotel always changing and rarely get a favorable price compared with three-star hotel
We had a very clean room with a nice view of the boulevard.
The room was quite small, but i think all the rooms may be like that. No free parking. We had to pay 10€/night for parking.
Good breakfast, good price/quality rate.
Staff (especially the men) seem rather uninterested. Location is in a lively area, maybe a bit too lively for some people, but we had no problem with that.
Worst hotel I've ever been in... Wouldn't recommend.
No coffee in room
just 300 mt from HB central and 3 different underground stations.
The hotel is actually at the same building with a nice cinema (English movie)! Surrounding by Turkish quater with many Turkish restaurant !
Excellent bathroom, spotless and great shower. Very close to main station An excellent supermarket close by called 'penny' TV, hanging space, desk, bedside lights. Great breakfast - really generous selection of items.
It sounds so ignorant, but the staff didn't speak English so it was very hard to communicate. Lack of electric sockets.
The staff were very helpful day and night both with hotel needs as well as touristic guidance. The breakfast was nice too.
The room was very basic although comfortable.
Near the main railway station and the city center. Clean and new furnished rooms.
The breakfast was satisfying. When I asked the reception where is the parking garage, they sent me to the parking of another hotel, which costed 6 euros a day more than the one the the hotel has. When I asked for the hotel's parking only then they givr me directions and a place to park there. This costed me 1 lost hour and damage of my car at the other parking. Moreover, the personal didn't let us to leave the car there after the check out. So we paid for 24h and we took 14h. The neighborhood is like more than Ankara than Hamburg. Although the rooms were perfect, the curtains were tored.
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