Savoy Hotel

Arrived with some money problems as funds were in transfer progress, staff were more than helpful and took my passport as guarantee of payment. Fantastic place to stay, beautiful pool and sun-room along with excellent value for money. Great stay and have already recommended to others :)

I was just slightly disappointed there was not any free English movie TV channels, although it did prompt me to learn more German !! :)

Comfortable room with a good central location. Helpfull staff.

From 30 channels on the TV, only 1 was in english.

Not bad location as it is close to many restaurants, bars & main staition. Nothing is good otherwise !! as I booked a double room but my room wasa single bed !!

So expensive room rates compaired to nearby hotels , they informed me the price been increased due to one very big in town book exhibition.

Room was large, availability of the pool was excellent and the hotel was quiet despite being in the very centre of the city.

No bar or restaurant facilities in the evening apart from a small bar at reception. No room service. Certainly not 4* standard on a Sunday night.

Friendly staff, small details like cake pieces, freh water and free lotto tickets at the reception. Room was ok but a bit small.

Needs a bit of renovating. Furniture looks a bit old/cheap. Shower separation did not close properly so we had the bathroom flooded after having a shower!!!

It was a comfortable stay with efficient and kind staff and an excellent breakfast. I though it a good idea to offer a simple breakfast in addition to the full breakfast.

The Hotel is nice, however not 4star!...Reception staff did not have the correct knowledge of the area and cost us time & money, by sending us to places that were closed. manager was never available. There was no tea/coffee facilities in the rooms. Hotel restaurant advertised was closed, and only opened for breakfast at 15 Euros per head!!! Very hot no air conditioning, very noisy as directly opposite, main train station, trams, taxis, buses..... would not recommend as a family hotel, or if you want a good nights sleep!! Would have left and gone to another hotel, but the rooms were booked and paid for in advance, on a non-refundable basis. Dont book these rooms, you can end up very disappointed, and unable to do anything about it.

Staff was friendly and helpful. Room was neat and clean. Hotel in general was excellent.

Business center computer was nearly useless - they had to let me use a computer they had at the front desk to print since the printer would not work in the business center. However the excellent staff did compensate for an unfortunate situation.

Savoy is central, near the main train station. Bus from Frankfurt Haan airport arrives and leaves from outside that train station. Small swimming pool on top floor. Hotel basic but nice.

The swimming pool was closed during our stay. We don't really know why..something about water quality..no real apology or compensation. We booked that hotel because of the pool.

Free mini bar, offering of afternoon snacks, local to the river, exhibition halls and train station.

I had a look at the breakfast and thought it was to expensive for the offering

Quite near the river and within walking distance of the city centre.

I didn't know that I would have to pay extra for a smoking room until after I arrived.

The free snacks and drinks in the lobby each afternoon, the sauna and steam room on the top floor, the helpfulness of reception staff , the best massage I've ever had and the location close to the main railway station

I booked a single room but found the room and bed to be very small and extremely expensive (102 euro)