Don't try to contact them on email.
I feel the value for money was bad. The room was ok. At arrival we were asked if we wanted to book a time in the restaurant, which we did.
At 8 PM we went down into the quite nice "cellar", where I expected a menu and a candlelight dinner, but instead it was a buffet. But ok we were hungry, so we took the buffet. The buffet was nothing special. Some of the food seemed like it had been made 2 hours earlier at least.
Anyway, i did not ask for the price, which was a mistake. At check-out they charged us about 75€ for the buffet! This is my second castle stay in Germany, the first one I had a actual candle light dinner, where i ordered from a menu for half of this price. Food was almost half the bill for staying there.
Very friendly staff, even if not so good at english.
The location is very nice, if you like nice walks in the forest or enjoying the grass and trees in the backyard.
The room itself was very spacious and had nice furniture. The bed was average.
The castle have a small library and a lounge area which are quite nice.