Hotel am Holstenwall Novum    

Very clean and staff very friendly. Good location

No tea/coffee facilities in room

Clean and neat room. Friendly helpfull staff. Fairly central.

Small slog elevator.

Great there is free internet. Everything function as it should for a reasonable price.

Very helpful staff on the reception, especially the tall guy. He is amazing.

Everything was fine.

everything was great.

Very close to St Pauli u bahn and the Reeperbahn is 5minute walk away and the harbour is 10 minutes away.

As the Reeperbahn is close by, there are several police cars with there sirens on passing the hotel through out the night.

it was clean and confortable.

was difficult to find and had foyer at ground level but rooms are on the top ..offices are in between.

i liked i could use wifi on the phone the staff was very nice and helpful

my room was very small

Purity, silence, friendly personnel

Bad lighting in the room, it isn't enough place for clothes

A great hotel, very close to St Pauli's ground and the Dom ( fairground ) and about 5-10 minutes walk to the reeperbahn. Excellent location but distant enough to have no noise. Highly recommended.

Nice and clean room, very reasonable price, good location.

Fantastic building from outside and nice location infront of a park. Breakfast was ok. Quick transport by taxi and close to bus to centre city.

Renovation of interior during my stay. However only renovating the surface. Bathroom stank so they are not doing anything with the sewage etc. Staff were NOT service minded. Not in the reception nor in the breakfast room.

Location - perfect for accessing the centre of Hamburg, and the other interesting areas. Very helpful manager.

The night porter smokes all night inside the hotel and the smell permeates right through up to all the floors via the stairwell and lift shaft.

Very nice hotel, it's situated at 5 minutes from metro station and Ripenban street and not far from Rathaus. The service at the desk was good, you can ask for any help. Breakfast was also good. Thank you a lot!

good location: next to underground station; just 10-15 mins walking to main sightseeing; staff was very friendly and they explained everythind what we need

there are a few cafes around the hotel the same breakfast every day (but breakfast is very good!!)

The smell of cigaret smoke in the room.

Breakfast was a little simple

Great location

Bed unconfortable, room noisy

It was in a great location and was small and quaint.

The door locks took several tries to figure out.

It was easy to find

Convenient

No Parking

The room for 3 people was perfect for a family of 3 adults - plenty of room and comfortable, bathroom was nice. Everything was very clean and didn't have any problems!

The 3rd bed in the 3-person room was a bit small, but still ok for a couple of nights.

only the location

everything is bad

The Hotel was Central to All Amenities and Attractions. Nice Hotel

we had a room for three which one bed was a bed settee its was unsuitable for a bed we explained to to it was changed without question to a Zbed. The one complaint we have is we asked for a 4am wake up call this did not happen its a good job one was a light sleeper or we would have missed are Airplane

Room, Good, adequate size though basic; Good toilet shower facilities: bedding / towel change good. Breakfast good value: No evening meals, bar there operated by another company; Good location for St Pauli area of Hamburg, handy for trains/ferries etc. Close to the Reeperbahn if that is your want!!!

OK: Got what I expected, having stayed in several hotels in the area

The location was excellent, very central, near to many places you might want to visit when in Hamburg. Comfortable room.

No issues at all.