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Holstenwall 19, Hamburg Mitte, 20355 Hamburg, Germany – Show map
|Comfort Double Room with Sofa Bed (4 Adults)|
|Economy Single Room|
|Standard Double Room|
|Comfort Double Room|
|Double Room - Queen Size Bed|
|Comfort Double Room with Sofa Bed (3 Adults)|
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1283 verified reviews
They speak your language!
Novum Hotel Holstenwall Hamburg Neustadt's staff speaks: English, German
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in all areas and is free of charge.
No parking available.
Packed Lunches, Vending Machine (drinks), 24-Hour Front Desk, Baggage Storage, Fax/Photocopying
Newspapers, Safe, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1280 reviews
Value for money
Show reviews from:
This hotel has classic-style rooms with free Wi-Fi. The Novum Hotel Graf Moltke Hamburg is 325 ft from Hamburg Central Train Station and a 5-minute walk from the Mönckeberger Straße shopping street.
Score from 2074 reviews Good
This hotel enjoys a central location, only 500 metres from Hamburg Main Station and the Speicherstadt district. Ibis Hamburg City has a restaurant and 24-hour reception.
Score from 103 reviews Very good
This 3-star hotel is a 2-minute walk from the Reeperbahn entertainment mile in Hamburg’s St. Pauli district. It offers great public transportation services and modern rooms with a flat-screen TV.
Score from 2266 reviews Very good
Featuring a historic 19th-century facade, free Wi-Fi and soundproof rooms with cable TV, this 3-star hotel provides a central location across from the Hamburg Main Station.
Score from 1337 reviews Good
The staff were excellent and hard working. The breakfast was also excellent. Friendly staff and helpful. Well done!
Nothing - all excellent
Location of Hotel everywhere was easily reached on foot Rooms ready ahead of check in Staff very helpful and friendly Hotel was very clean and tidy
No bar and lounge area No tea/coffee facilities in room Only one english channel on TV
Hotel and location were good as was my time in Hamburg. But this was tarnished by money going missing from the room and also some of my friends. Never noticed the safe but only cleaners could have taken it.
right next to st. pauli underground stop which took us to all the main tourist destinations. Also the hotel is near st. michealis tower which is great to go up
they were out of extra pillows, only one per person
We enjoyed our stay in the hotel, everything was well located for getting around.
Breakfast was good, wifi worked, room and bathroom were clean. No minibar but selection of drinks and snacks could be purchased in reception area. We had a big and quiet room in the "basement" with doors out to patio so we could air out our clothes after being out in smokefull bars at night. 5-10 minutes walk to Reeperbahn and St.Pauli area. 10-15 minutes walk to Rathaus and all the shopping streets, and the S-bahn station at Stadthausbrücke where you can go directly from/to airport for only 3 euros. Reception called for a taxi for us back to the airport, it came after 2 minutes and costed less than expected (26 euros daytime, weekday). Nice park for walks/jogging (and ice skating!) right outside hotel.
Rerfect location: very close to st. louis. Rich breakfast
I had to wait to check-in because the room was not ready. After half an hour it was still not ready and they gave me another room
Adequate facilities and god value for money
The location is nice (near the park and near the underground and "s-bahn" stations).
The food for breakfast was just out of date (bread and muesli at least). Coffee wasn't nice too.
Staff were very friendly and helpful as we'd never been to Hamburg before. About 15 min walk to the city and 5 minute walk to a little square with great bars and restaurants. Rooms are a nice size and comfortable. Breakfast was tasty and simple.
My pillow! Was a bit flat compared to everyone else's in our group. Had I complained I'm sure it would have been replaced but I didn't so that's my fault!
Room was spacious and tidy, personell was very helpful and the hotel is situated ideally.
Although breakfast itself was okay, we had to wait in line for a free table.
the hotel is close to St Pauli station and a 15 minute walk from the centre of Hamburg. The Reeperbahn is a 5 minute walk away. At the rear of the hotel is a square of restaurants and an Irish pub. The hotel is clean and comfortable with the staff only too willing to give advice on travel and places to visit
Awful attitude, worst mgr ever
The staff in dining room, very helpful and accommodating. The desk clerk helped us with our train schedule. The whole hotel is very clean and modern.
Location is fine, close to underground trains and buses
We were two adults and an 11 year old girl and we were charged for 3 adults.
sirens all night long and every 15 minuets made sleep unlikely.
Good location,clean,good value for money 5 min walk to reeperahn
Good location. Nice staff.
VERY dated, and not in a charming way. The rooms are tiny and uncomfortable (but the bed was reasonably comfortable). Over all I wish I would have stayed at the Motel One around the corner.
We have stayed at this Hotel twice and found it very good and well located for Hamburg. It is unfortunate that we have to report about the day or check out.
Before the day of check out we were told that a locked room was available for our cases to be stored. As we had a flight later on the day we checked out it was very good for us. On check out day the male receptionist was very not very friendly and did not thank us for staying, he just took our keys then started talking to his next customer. We waited for him to finish before asking for the key to lock our suitcases away so we could spend the rest of the day in Hamburg, his reply was that the room was full so you will have to leave them unattended in the lounge area. This we not prepared to do, so we had to take our cases with us for the remainder of the day.
Location convenient to public transport (U bahn and bus. Wifi worked well. Very helpful front desk staff who were knowledgeable about local transport and travel times. Public computer in lounge. Good breakfast with food replenished often and good opening hours
Traffic noise if you had a room that faced Holstenwall and emergency services sirens throughout the night. bathroom was rather small and not much space between the shower cubicle and the toilet.
While on vacation our daughter got really sick and we asked the receptionist for help. The man was so kind to check with the nearest clinic, made us an urgent appointment with the doctor and ordered a taxi for us even thou the clinic was only 200 m from the hotel. I was so stressed that I didn't ask what is the name of the man at the reception desk but I'm sure the hotel management can find out easily who was the receptionist on Monday morning 25th August. Once again a big thank you for his help on that day! All the staff of the hotel was very kind and willing to assist whatever information we needed. I will definitely recommend this hotel to all my friends that are visiting Hamburg!
Excellent choice and quality of breakfast.
Everything was fine for a for three star hotel.The staff were very helpful and efficient.
Location, cleanliness, big room
location was close to the action and center of town.
it was hot and had no A/C or air circulation.