Our only complaint is that the "woman's" bike given to my wife was geared badly and designed more for someone wearing a dress than actually biking somewhere; women, be sure to ask for a regular man's bike and adjust the seat!
This spa/resort hotel is superb! We initially booked for two nights, just my wife and I, planning to go on to meet our daughter for a couple of days elsewhere. BUT, given that our goal was to do some hiking in the Bavarian Alps and there are incredible trails right outside the door, we decided to stay! The hotel reception staff were VERY helpful -- both in getting us changed from a double to a family room, and then in offering to help us find train connections for our daughter coming over from Konstanz. At the first questions about trains, the receptionist said she would "do some research" and get back to us! She did, quickly! Our double room was exceptional with a balcony overlooking a blue mountain stream, which cooled the whole surroundings. The family room was equally nice, with lots of ventilation, large bath, and great bedding. Several eating and bar options right there, and it is a short walk into the lovely town of Grainau. Breakfast was exceptional as well -- likely the best we had anywhere in Germany, Switzerland and France -- with many many choices of cooked dishes, breads, self serve items, and fresh fruit. The spa is downstairs and has a wide range of sauna and steam room options. The sauna was our favorite -- hot and dry! The hotel provided a card for free bus and train service, which runs all day up and down the valley. From here there is a train station about 1 minute from our room that takes you up to Eibsee or the other direction to Garmisch. We also rented bikes for the day and did a circuit of lake Eibsee and along the bike trails into Garmisch. I can't say enough about the hiking -- literally out the door, or a 15 min walk down to the nearby ski lifts that can take you up to Alpspitze or Kreuzig. Overall, this was a fabulous place and we highly recommend it for couples or families.