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Ski-to-door Free parking
Show map SENTIDO Zugspitze Berghotel Hammersbach

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Newest reviews for SENTIDO Zugspitze Berghotel Hammersbach

  • Anna
      Israel
    September 11, 2014

    -State-of-the-art swimming pool -Rich and varied breakfast buffet -Large room My impression is that after being acquired by the Sentido chain, the hotel is undergoing a gradual process of renovation. The spa/pool areas are impressive, while the rooms are not quite of the same level. Hope they will be soon :-).

    The furniture and lighting are a bit tired. No minibar/fridge in the room.

    9.2

  • Benjamin
      United States of America
    August 25, 2014

    This is the second time we have stayed there. The location of the place is amazing considering you can walk out the front door and immediately hit up the gorge between the Alspitze and the Zugspitze. The breakfast and staff cap it out as both being amazing!

    10

  • Mark
      United States of America
    August 19, 2014

    Location is phenomenal especially if you are into hiking. Staff is very friendly and extremely helpful. The buffet breakfast was awesome.

    Bed was a little small (I'm 6'2"). The shower was a little cramped.

    9.2

  • Siddharth
      Germany
    July 29, 2014

    Location, hospitality, swimming pool, breakfast

    8.8

  • Timothy
      United States of America
    July 29, 2014

    Location was perfect for hiking and access to area attractions.

    A bit remote from shopping and dining outside of the hotel resturant.

    10

  • Anonymous
      United States of America
    July 24, 2014

    This spa/resort hotel is superb! We initially booked for two nights, just my wife and I, planning to go on to meet our daughter for a couple of days elsewhere. BUT, given that our goal was to do some hiking in the Bavarian Alps and there are incredible trails right outside the door, we decided to stay! The hotel reception staff were VERY helpful -- both in getting us changed from a double to a family room, and then in offering to help us find train connections for our daughter coming over from Konstanz. At the first questions about trains, the receptionist said she would "do some research" and get back to us! She did, quickly! Our double room was exceptional with a balcony overlooking a blue mountain stream, which cooled the whole surroundings. The family room was equally nice, with lots of ventilation, large bath, and great bedding. Several eating and bar options right there, and it is a short walk into the lovely town of Grainau. Breakfast was exceptional as well -- likely the best we had anywhere in Germany, Switzerland and France -- with many many choices of cooked dishes, breads, self serve items, and fresh fruit. The spa is downstairs and has a wide range of sauna and steam room options. The sauna was our favorite -- hot and dry! The hotel provided a card for free bus and train service, which runs all day up and down the valley. From here there is a train station about 1 minute from our room that takes you up to Eibsee or the other direction to Garmisch. We also rented bikes for the day and did a circuit of lake Eibsee and along the bike trails into Garmisch. I can't say enough about the hiking -- literally out the door, or a 15 min walk down to the nearby ski lifts that can take you up to Alpspitze or Kreuzig. Overall, this was a fabulous place and we highly recommend it for couples or families.

    Our only complaint is that the "woman's" bike given to my wife was geared badly and designed more for someone wearing a dress than actually biking somewhere; women, be sure to ask for a regular man's bike and adjust the seat!

    10

  • Joann
      United States of America
    July 5, 2014

    We were impressed the hotel provided us with the bus and train pass which made our stay much more enjoyable The breakfast was amazing Loved the Bavarian restaurant next door ,had a great meal and wonderful ambience Having the pool was a bonus especially with a child

    Guests smoking everywhere

    10

  • Bernadette
      Germany
    July 3, 2014

    I had a massage that was a bit pricey, but it was very good. Very close to hiking trails and bus and train.

    I booked my room through booking.com, and there was 2 options for a single room. I picked the one for a patio which I offered to show them my confirmation. However, when I checked-in I saw that my room did not have a patio, and they said single rooms didn't have patios, and I could get a balcony for another 20 Euro a night. Which I ended up doing. The bed was very uncomfortable and worn. There was a big dip in the middle that I kept sliding down to and when I told them at check out, they said yeah, we know we need new beds. One side of my shower leaked all over the floor. My telephone did not work and I told them the day I checked in, but they didn't do anything to fix it, which had me running to the front desk every time I needed something. I'm disappointed that the staff did not do anything to rectify the issues, of even offer me compensation, instead I ended up paying more........

    5

  • Anonymous
      Germany
    June 20, 2014

    The breakfast was excellent with so many selections and the facilities was so comfortable and had everything you would need.

    10

  • Jürgen
      Germany
    June 4, 2014

    Excellent breakfast Nice house and room.

    9.6

  • Jeff
      Germany
    March 4, 2014

    Staff was very courteous and professional

    Parking was very limited.

    10

  • Gary
      United Kingdom
    February 18, 2014

    The staff were very friendly and helpful. The hotel is lovely. The swimming pool and sauna are fantastic. The train to Zugspitz stops outside the hotel and the tickets can be bought from reception. The breakfast was exceptional, a wide and varied choice. Our room had a bay window that looked out on Waxenstein mountain. We would definitely return.

    10

  • Anonymous
      Germany
    February 10, 2014

    the sauna after skiing, the breakfast buffet, the hotel bar, generally very well organised for a ski break.

    the room was small for a 4 star, really more the size of a 3 star. the location was quiet and it was easy to get to the slopes, but if you wanted to go to town you needed to travel a while by bus (but this was convenient too)

    7.9

  • George
      Romania
    February 10, 2014

    Great location, one stop by train to the ski slopes and the train station is next to the hotel. Great pool, the water was always above 30 degrees C.

    9.6

  • Martin
      United Kingdom
    February 8, 2014

    Location avoids being stuck in centre of Garmisch and the views of the mountains are good.

    The food is very average. At dinner the French beans looked re-heated and were very soft from over cooking. At breakfast, no real fruit juice was offered, just bottles of concentrate and a jug of water. Disappointing for a hotel of this price range.

    7.1

  • Anonymous
      United Kingdom
    February 5, 2014

    Good Location, easy access to the slopes - the Kreuzeck lift is 5mins by train or car. Facilities between blocks linked by heated underground corridor. Nice hotel for a weekend ski break, with everything available on site (ski-hire, restaurants, bars, pool, saunas etc).

    minor niggle- bathrobes and slippers should be complimentary in a hotel of this standard.

    8.3

  • Petr
      Czech Republic
    January 14, 2014

    Location, wellness, excellent breakfast and dinners, helpfull staff, great value for the money we spent

    In this moment nothing

    10

  • Anonymous
      Ukraine
    December 29, 2013

    Swimmingpool & Restaurant

    9.6

  • Anonymous
      Ukraine
    December 8, 2013

    Good breakfast, spa & swimming pool.

    8.3

  • Thomas
      United States of America
    November 3, 2013

    location comfortable room very friendly staff

    restaurant and meal plan confusing

    9.6

  • Jean-françois
      Belgium
    August 20, 2013

    The pool The location

    8.3

  • Anonymous
      Norway
    August 16, 2013

    Location, spacious clean room, good food

    10

  • Susan
      United States of America
    August 9, 2013

    Wonderful hotel, awesome breakfast, very convenient location! Will definitely stay here again!

    10

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