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Newest reviews for Serways Hotel Heiligenroth

  • Edit
      United Kingdom
    August 17, 2014

    Room

    Breakfast

    9.2

  • Andrea
      United Kingdom
    August 13, 2014

    Great location Modern new very clean spacious and bright rooms

    Our booking wasn't in their system Staff didn't speak english

    8.3

  • Anonymous
      Netherlands
    August 4, 2014

    hair in badroom, lipstick at desk,

    6.7

  • Alfred
      United Kingdom
    August 2, 2014

    Perfect for a night stopover

    having to go outside, albeit on an elevated walkway, to get from the restaurant facilities to the accommodation area but this is a very minor point

    8.3

  • Thomas
      United Kingdom
    July 26, 2014

    Good parking, good staff, comfortable

    Self service machine doesn't work

    9.6

  • William
      United Kingdom
    July 23, 2014

    great location for stopover when traveling south although there is access at side of hotel if you are traveling in opposite direction. they have a great room for wheelchair user's with a roll in shower

    upgraded to large breakfast which was poor value for money better off just buying what you want from counter

    7.5

  • Marco
      Netherlands
    June 9, 2014

    - Great hotel for an overnight stay directly located at the autobahn - You could not hear the noise from the autobahn, great isolation!

    - Breakfast is poor in the gas station next to the hotel

    8.8

  • Kevin
      United Kingdom
    June 9, 2014

    Lovely comfortable and clean room. The staff were very friendly and helpful. There was a very nice shop and eating place next to the hotel with a good range of food available. Very convenient fir an overnight stop if travelling.

    Automatic check in didn't work and was allocated the wrong room at first. But this was soon dealt with without any fuss. Might have been down to languages though.

    7.5

  • Anonymous
      Netherlands
    February 23, 2014

    fris, nieuw, fine bedden

    9.2

  • Bernd
      Germany
    January 20, 2014

    Room is perfect for families - very quiet because windows opposite Autobahn.

    9.2

  • Ferdi
      Netherlands
    January 3, 2014

    very clean and excellent location .Allthough close to the Autobahn no noise in our room.

    7.9

  • Anonymous
      United Kingdom
    December 30, 2013

    Water provided in rooms. 24 hour restaurant. Great breakfast. Large rooms. Warm and comfortable. Very helpful staff.

    Would have liked tea/coffee in the room too.

    9.6

  • Hilary
      United Kingdom
    December 11, 2013

    The hotel is very conveniently situated for a break in our frequent journeys from Kent to Frankfurt. It is always very clean and good value.

    Room 104 has a really noisy metallic 'bang' on one of the pipes which seemed to make a sound every few minutes. Other than that room problem everything was fine.

    7.9

  • Catherine
      Hungary
    October 28, 2013

    Very clean. Had a lift. Near the motorway.

    The 0-24 checking machine didn't work and had to go into the resturant to check in, but the receptionist was very nice and helpful.

    8.3

  • Hessel
      Netherlands
    October 27, 2013

    Location along highway

    The gps coördinaties and the map on booking.com are wrong.

    8.3

  • Francisc
      Romania
    October 26, 2013

    The self check in machine doesn't work and there is now any information about it. So if don't want to wast your time, you should go directly to the reception and do the check in with the kindest receptionist from the area.

    10

  • Vladimir
      Czech Republic
    October 10, 2013

    Great quality for overnight stay - clean and modern room for reasonable price.

    It's only in the direction to Frankfurt

    8.8

  • Geoff
      Austria
    September 5, 2013

    Location and modern

    Staff were very stretched during check in process. Automatic machine didn't work. Had to wait 45 mins for the queue for food in the restaurant to die down before I could check in.

    8.8

  • Anna
      United Kingdom
    September 3, 2013

    piekny i bardzo czysty pokoj,wyjatkowy komfort.

    10

  • Anonymous
      Belgium
    August 28, 2013

    All the needed comfort for a pit-rest!

    n/a

    8.3

  • Tim
      Netherlands
    August 17, 2013

    It was a clean room. The beds ware good.

    7.5

  • Martin
      United Kingdom
    August 14, 2013

    Nice Rooms Right next to the Motorway Clean and tidy

    Breakfast limited

    7.1

  • Anonymous
      Netherlands
    August 12, 2013

    Nica clean rooms. Build in 2010, and looks still new. No noice from the highway.

    The GPS coördinates on booking.com are not correct. The hotel is directly reachable on the highway, next to the restaurant. The 10 TV channels are analog and poor quality.

    8.8

  • Anonymous
      United Kingdom
    July 27, 2013

    this is a hotel to stop at and leave early next morning on a journey own through germany ... five hours from calais ... five hours from passau

    it is right on the motorway but no-one would have guessed that from the directions...it took us an hour to find it having left the motorway 100 metres too early

    7.5

  • Rhienna
      United States of America
    July 27, 2013

    I was really impressed with this hotel, considering the price, and that it was at a rest stop! Super clean, comfortable, quiet room with a nice balcony and view. It was handy having the 24 hr restaurant an store adjacent, for those midnight cravings! Play area for the kids was appreciated, as well. Room even had an A/C unit, which is hard to find in Europe!

    Had to pay for wifi in the room (5 euro for 24 hrs), and it was very slow and spotty connection. Restaurant food was on the expensive side, but that's what you expect at a rest stop.

    8.3

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