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Property Highlights

Free WiFi

Places of Interest:

Gänsemarkt (0.2 miles) State Opera House Hamburg (0.2 miles)
Show map SIDE

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Newest reviews for SIDE

  • Slaven
    August 28, 2014

    Very good location and rooms.

    WiFi Internet is slow like dial-up.


  • Karen
      United Kingdom
    August 26, 2014

    Location. Good restaurant and nice spa.

    On arrival we were given a room which smelled strongly of smoke. The hotel has smoking rooms but doesn't ask you if you're happy to be put in one! We asked to change and were given keys to a much smaller much less comfortable room which we declined and were told that was the only room available. So we opened all the windows and went out to dinner. On return all windows had been shut and the room stank of smoke again. We threw open all windows and spent a cold and uncomfortable night. All the sheets, pillowcases etc stank of smoke. So did our clothes - and us - the next day. Horrible. For our second night they did give us another room the same size as our original smoking room but on a lower floor - so no view - and it had a chipped bath and a faulty loo flush. This hotel is not cheap and should do much better for the room rates.


  • Anonymous
      United Arab Emirates
    August 23, 2014

    The light switshes I missed caffe mashine


  • Rafi
    August 22, 2014

    Location is excellent Very clean rooms Nice decorum

    Roomservice food is terrible at night


  • Ingvar
    August 22, 2014

    The internet connection


  • Marianne
    August 12, 2014

    The design was modern and the rooms spacious. Close to city center and a very helpful and friendly staff.

    The free wifi was slow.


  • Ali
    August 10, 2014

    The theams and environment

    There is no privacy in the toilits


  • Robert
    August 5, 2014

    Decor Facilities Room Location Staff

    Asked for a glass of Sauvignon Blanc and was charged €15


  • Iury
    July 31, 2014

    Excellent location, friendly staff, comfortable bed and well-equipped room

    Sauna facilities not working properly


  • Vasileia
    July 24, 2014

    Location Spa Design

    Even though we had booked a superior double room, I believe that we were given a single room because the bed was so narrow, less that 1.50 m and there was only one bathrobe. Their strange A/C system, I think it's called climatronic, was awful, we couldn't switch it off and thus we had to sleep during the night in a frozen room, which means that, the other day, we almost came down with a flu!!! In general, the staff was polite but we had all the time to call to the front desk in order to demand sth, for instance soap and extra bathrobe that the maid forgot to leave. All in all, i wouldn't recommend this hotel to anyone because, apart from the fact that it is a design and modern hotel, they have a lot of problems, I suppose, in running the business... Finally, the wifi was poor and inefficient, probably because of the room we were given, which overlooked the backyard.


  • Ingrid
    July 21, 2014

    Nice and comfortable hotel in general. It is so far our hotel of choice in Hamburg. The location is perfect. It is unassuming for its five-star. Very relaxed and unpretentious.

    All together we were four guests in the hotel. You cannot regulate the climatisation so most of the time the room was at a temperature which were not comfotable with.


  • Erwin
    July 14, 2014

    Bed + bath were really nice

    You have to pay for parking You have to pay for your breakfast This is normally not an issue but if you pay 250,- euro for a room per night you might expect this is inclusive


  • Jiri
      Czech Republic
    July 8, 2014

    Location, price, friendly staff, free wfii

    Very slow free wifi (i preffered to use 3G on my phone) Not working AC (very hot at rooms).


  • Claude
    July 6, 2014

    Style, location, excellent value for money


  • David
      United Kingdom
    July 3, 2014

    Nice clean modern hotel

    Over designed - reception dark and uncomfortable (needs rooflight to atrium.) restaurant uninviting Bedrooms - lights and blinds difficult to control


  • Natasha
    June 19, 2014

    Hotel was stunning--extremely modern and beautifully unique. Hotel staff were very friendly, and were helpful in guiding us to the top spots in the city, reserving restaurants for us, getting taxis, etc. The spa and pool areas were always immaculate.

    Wifi access was quite poor and slow. Had to go into the bathroom of the hotel room in order to get proper wifi signal. Also, the lights in the room are all connected--when you insert your key card, all of the lights become functional. All had their own switches to turn on or off, except for one main, very bright light in the main hallway of the room, which we had problems with 2 of the nights we were there, in that it wouldn't shut off, making it difficult to sleep. Hotel staff dealt with this very well, though, offering to switch rooms for us; and the next day they had someone come in to inspect the light.


  • Dejan
    June 10, 2014

    We had a nice stay in Side hotel. It's in new part of the city, close to everything. The hotel is clean and the stuff is very kind and helpful. Very nice swimming pool and spa.

    Poor Wi-Fi performance. In a 5* hotel this shouldn't be the issue. The breakfast (which is good but not so good) is overpriced.


  • Stephen
      United Kingdom
    June 3, 2014

    This hotel had a very sterile design. A picture or two on the walls might have cheered up the minimalist look. At 24 euros ahead the breakfast was vastly overpriced for what it was and room service failed to bring any butter, jam, honey and had to be asked to bring more milk.


  • Gertrud
    May 29, 2014



  • Anastasia
    May 26, 2014

    Super hotel! one more wonderful place for relaxing


  • Karl
    May 8, 2014

    The room service was excellent, rooms well maintained and the pool area was fantastic

    The bed was uncomfortable. Too hard and the pillows weren't great


  • Kevin
      United Kingdom
    April 29, 2014

    Very Modern clean lines

    Nothing had a good stay


  • Dongyun
    April 26, 2014

    They have very nice swimming pool.


  • Fabrice
    April 25, 2014

    Location into city centre. Nice design and comfortable rooms. Spa center is really nice too.


  • Jenna
    April 25, 2014

    We loved the Easter egg outside our room Easter Sunday. Very nice personal touch Overall we found it to be excellent and would definitely stay there again and recommend it to others

    The only thing I would like to criticize is the sheets. They were fairly rough and uncomfortable. I would have thought for a hotel like SIDE there would be nice soft sheets. And more pillows in the room would have been nice


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