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Drehbahn 49, Hamburg Mitte, 20354 Hamburg – Show map
Excellent location – rated 9.2/10! (score from 1262 reviews)
Rated by guests after their stay at SIDE.
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Sauna, Fitness Center, Solarium, Spa, Massage, Turkish/Steam Bath, Indoor Pool, Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs EUR 20 per day.
Private parking is available on site (reservation is not needed) and costs EUR 20 per day.
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator
Italian, French, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 40 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 1262 reviews
Value for money
Show reviews from:
Featuring a free spa with free indoor pool, fine international cuisine, and a private boat dock, this 5-star designer hotel stands next to the Alsterkanal Canal in Hamburg city center.
Score from 1226 reviews Excellent
Featuring a modern interior, this 4-star-Superior hotel in central Hamburg features an elegant restaurant, a lobby bar and excellent spa and fitness facilities.
Score from 1742 reviews Excellent
Rising high above the city of Hamburg, this designer hotel provides direct services to the CCH Conference Centre.
Score from 1245 reviews Excellent
This 5-star hotel in Hamburg's Rotherbaum district features free Wi-Fi, 6 restaurants and a luxurious spa with indoor swimming pool.
Score from 1238 reviews Wonderful
Staff, design, food, location
Nothing i did not like
Behaviour of staff
there is nothing special
the location was excellent! the pool was great!
the service was terrible. we arrived at our hotel at 4 pm after being out all day and the staff had not made up our room. we were told that they were going home at 5.30 so we had to leave the hotel for them to make up our room which would take an hour. the receptionists were not even sorry about this so I spoke to a very friendly m.o.d who offered us drinks(which we did not have time for ) and breakfast the next day. this was very sweet of her but it did not make up for the inconvenience. We had made plans to meet friends for dinner and could not get into the room to change because the room was being made up. Not good enough for a five star hotel. we also had other problems with the front desk!
Very good location and rooms.
WiFi Internet is slow like dial-up.
Rooms were enormous, staff super nice.
Location. Good restaurant and nice spa.
On arrival we were given a room which smelled strongly of smoke. The hotel has smoking rooms but doesn't ask you if you're happy to be put in one! We asked to change and were given keys to a much smaller much less comfortable room which we declined and were told that was the only room available. So we opened all the windows and went out to dinner. On return all windows had been shut and the room stank of smoke again. We threw open all windows and spent a cold and uncomfortable night. All the sheets, pillowcases etc stank of smoke. So did our clothes - and us - the next day. Horrible. For our second night they did give us another room the same size as our original smoking room but on a lower floor - so no view - and it had a chipped bath and a faulty loo flush. This hotel is not cheap and should do much better for the room rates.
The light switshes I missed caffe mashine
Location is excellent Very clean rooms Nice decorum
Roomservice food is terrible at night
The internet connection
The design was modern and the rooms spacious. Close to city center and a very helpful and friendly staff.
The free wifi was slow.
The theams and environment
There is no privacy in the toilits
Decor Facilities Room Location Staff
Asked for a glass of Sauvignon Blanc and was charged €15
Excellent location, friendly staff, comfortable bed and well-equipped room
Sauna facilities not working properly
Location Spa Design
Even though we had booked a superior double room, I believe that we were given a single room because the bed was so narrow, less that 1.50 m and there was only one bathrobe. Their strange A/C system, I think it's called climatronic, was awful, we couldn't switch it off and thus we had to sleep during the night in a frozen room, which means that, the other day, we almost came down with a flu!!! In general, the staff was polite but we had all the time to call to the front desk in order to demand sth, for instance soap and extra bathrobe that the maid forgot to leave. All in all, i wouldn't recommend this hotel to anyone because, apart from the fact that it is a design and modern hotel, they have a lot of problems, I suppose, in running the business... Finally, the wifi was poor and inefficient, probably because of the room we were given, which overlooked the backyard.
Nice and comfortable hotel in general. It is so far our hotel of choice in Hamburg. The location is perfect. It is unassuming for its five-star. Very relaxed and unpretentious.
All together we were four guests in the hotel. You cannot regulate the climatisation so most of the time the room was at a temperature which were not comfotable with.
Bed + bath were really nice
You have to pay for parking You have to pay for your breakfast This is normally not an issue but if you pay 250,- euro for a room per night you might expect this is inclusive
Location, price, friendly staff, free wfii
Very slow free wifi (i preffered to use 3G on my phone) Not working AC (very hot at rooms).
Style, location, excellent value for money
Nice clean modern hotel
Over designed - reception dark and uncomfortable (needs rooflight to atrium.) restaurant uninviting Bedrooms - lights and blinds difficult to control
Hotel was stunning--extremely modern and beautifully unique. Hotel staff were very friendly, and were helpful in guiding us to the top spots in the city, reserving restaurants for us, getting taxis, etc. The spa and pool areas were always immaculate.
Wifi access was quite poor and slow. Had to go into the bathroom of the hotel room in order to get proper wifi signal. Also, the lights in the room are all connected--when you insert your key card, all of the lights become functional. All had their own switches to turn on or off, except for one main, very bright light in the main hallway of the room, which we had problems with 2 of the nights we were there, in that it wouldn't shut off, making it difficult to sleep. Hotel staff dealt with this very well, though, offering to switch rooms for us; and the next day they had someone come in to inspect the light.
We had a nice stay in Side hotel. It's in new part of the city, close to everything. The hotel is clean and the stuff is very kind and helpful. Very nice swimming pool and spa.
Poor Wi-Fi performance. In a 5* hotel this shouldn't be the issue. The breakfast (which is good but not so good) is overpriced.
This hotel had a very sterile design. A picture or two on the walls might have cheered up the minimalist look. At 24 euros ahead the breakfast was vastly overpriced for what it was and room service failed to bring any butter, jam, honey and had to be asked to bring more milk.
Super hotel! one more wonderful place for relaxing
The room service was excellent, rooms well maintained and the pool area was fantastic
The bed was uncomfortable. Too hard and the pillows weren't great
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