SIDE    

we got a breakfast at 1:30 pm because of the festive day. This was an absolutely pleasant surprise.

Staff extremely friendly and efficient, hotel well kept, rooms spacious and clean

A minor detail, a better selection of coffee and more milk needs to be provided.

I was in room 1002 - I thought it was well designed. Great WiFi system I lived there for 3 weeks and I thought the staff were amazing.

It was excellent. One of the best experience I had in a german hotel

Very nice hotel in a very good location. Shopping is at walking distance and so is the Alstar and Reperbahn. The room was quite spacious but the bathroom is unfortunately too small. We had dinner in the restaurant "(m)eatery" once. It was busy and service very slow but the steak was very nice and juicy. The older male waiter should try to be less of a funny guy and perhaps be more attentive and hard working. The bartender Max was very helpful and hospitable.

Bathroom too small, service in restaurant not good

Great Rooms ! Great Food ! Great Location

The price is a bit too high !

Great location close to the centre of Hamburg. The room was comfortable and the hotel has a strong design ethic to it.

The shower was complicated and water leaked onto the bathroom floor. The carpet in our room had some stains on it.

Helpful staff Prompt response to all questions Room service

Nothing

Great hotel, bar lively in evening and superb restaurant and bar food. Staff very helpful and superbly located.

Not a dislike more a recommendation.....Room would benefit from a few comfort elements, tea and coffee facilities for early morning cuppa and shampoo, body wash and moisturiser sparse given that many travellers probably travel with minimal liquids especially if overseas visitors like us.

stylish, modern, clean, great beds, strong shower and hip bathroom, big rooms with all luxury. Loved the Nespresso machine

nothing I did not like

Beautiful hotel and location is excellent and staff friendly and helpful

The rooms are nice and all kinds of entertainment found

ambience

Music in the bar

Excellent interior design. Friendly efficient staff. Good location.

Lack of effective room temperature control.

The pool and gym

a little noisy in the night from other visitors

What spectacular design!! The side hotel is absolutely stunning and so many things to look at. The beauty spa inside was lovely and also surprisingly affordable The pool/spa/sauna was also wonderful. Breakfast was plentiful and a wide variety of things to choose from. The bath was the biggest tub I have ever been in :)

No tea/coffee in the room

Location

Bedding was terrible, the room also looked very tired and in my opinion the Hotel Side is in need of a refurbishment! The hotel is not equipped with air conditioning, and has something called 'climatronic', this does not work, and therefore if you are somebody that actually wants to keep the room temperature below 20, well unless its winter, you are out of luck. Of course you could always open the windows, but thats only if you don't mind being woken at the small hours by street workers, revellers, deliveries etc!

Location

Bedding was terrible, the room also looked very tired and in my opinion the Hotel Side is in need of a refurbishment! The hotel is not equipped with air conditioning, and has something called 'climatronic', this does not work, and therefore if you are somebody that actually wants to keep the room temperature below 20, well unless its winter, you are out of luck. Of course you could always open the windows, but thats only if you don't mind being woken at the small hours by street workers, revellers, deliveries etc!

Design of the room was great, and the nespresso machine in room was very much appreciated.

I liked the helpfulness and friendliness of staff. The hotel was stylish and well appointed.

I liked everything. I was sorry that I didn't get a chance to try the restaurant.

I love it. Great location, excellent staff, perfect service, lovely design, good food in Meatery

There is nothing to write in here

Nice rooms, great design all over, the people are helpfull and frendly, I had a great time!

The parking facility is in a public garage.

I really enjoined the breakfast, it was really great. Also the Spa was very good. But the highlight was the restaurant, the (m)eatery. Magnificent good meat, I advise everybody to eat here. The hotel also has a good location, in the centre of the Neustadt.

The room was mineralized decorated.

Modern, comfortable rooms, friendly staff and good food

Fantastic hotel and Restaurant

Reception staff was courteous and professional; rooms were large and comfortable, especially by european standards; hotel bar and restaurant great (but make a booking!).

While the shower bathroom was well designed aesthetically, it was a little impractical but this was probably due to space constraints.