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Steigenberger Airport Hotel Frankfurt
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When would you like to stay at the Steigenberger Airport Hotel Frankfurt?| Room type | Max | Rate |
|---|---|---|
| Superior Single Room |
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Show prices |
| Superior Double Room |
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Show prices |
| Superior Room |
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Show prices |
| Deluxe Room (1-2 Person) |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage.
Activities
Sauna, Fitness Centre, Solarium, Spa & Wellness Centre, Massage, Children's Playground, Hiking, Cycling, Turkish/Steam Bath, Indoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Airport Shuttle, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Ironing Service, Currency Exchange, Bicycle Rental, Shoe Shine, Packed Lunches, Tour Desk, Fax/Photocopying.
Internet
Wireless Internet Hotspot is available in the entire hotel and costs EUR 4.50 per hour.
Wireless Internet Hotspot is available in the entire hotel and costs EUR 14.50 per 24 hours.
Guest Parking
Public parking is possible on site and costs EUR 18.00 per day.
Hotel Policies
Check-in
From 15:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled or modified up to 16:00 on the date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, 80 percent of the first night will be charged.
Children and extra beds
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 45.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, JCB
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Steigenberger Airport Hotel Frankfurt.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
737
reviews
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Show scores of:
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Individual guest reviews for Steigenberger Airport Hotel Frankfurt
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Yin-han
Solo traveller
Sun Chung City, Taipei,
Taiwan
March 9, 2010
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The location is easy to get airport |
7.5 |
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Anonymous
Group
United States of America
March 8, 2010
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The hotel is well located for the business traveler flying in and out of fra. The on-line reservation system worked well. The lobby bar/bistro and breakfast are excellent, although the bistro could use a few more healthy entrees. I think the gym could use another cross-training machine. Not that many people use treadmills. |
8 |
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Horst
Mature couple
Straubing,
Germany
March 4, 2010
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Airport shuttle very frequent Parking not available from hotel, have to go to private garage.Service in bar extremely slow! |
9.3 |
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Anonymous
Mature couple
United States of America
March 3, 2010
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proximity to airport |
8 |
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Anonymous
Solo traveller
Germany
March 2, 2010
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the bed and the cleanness of the hotel was great. I did not like the fact, that I had to carry my bags to my hotel room, due to the shortage of staff. |
8 |
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Takeshi
Solo traveller
OSAKA,
Japan
February 26, 2010
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Nice location and room, swiming pool is clean and suitable. You shold check the bill carefully,because my case more than Euro 60 was put on my bill from restaurant whici I never been. |
6.8 |
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Carole
Family with older children
hampshire,
United Kingdom
February 25, 2010
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Ease to get to and breakfast I did not feel the rooms were of 5 star quality |
8.8 |
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Vladimir
Solo traveller
Moscow,
Russian Federation
February 25, 2010
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Everything. Some times you put a red paper " Do not enter" on the door and people who clean the room ask for entrance. |
10 |
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Stephen
Solo traveller
Lowestoft,
United Kingdom
February 25, 2010
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Other than the location in terms of airport access there was very little indeed that I liked about my stay here. Whilst this hotel has the appearance of rather plush accommodations and I'm confident there are rooms that could be described as such my experience here was anything but plush or comfortable. The room I booked was described as a single superior room - what I got was a 9th Floor single occupancy room measuring around 12ft x 12ft directly opposite the staff lift which was noisy - it could not at all be described as superior. I ordered a meal via room service and almost an hour later my meal arrived cold and clearly thrown together! To make matters worse I had a rather heated discussion the following morning when the receptionist tried to charge 28 euros for a breakfast I hadn't had. |
5.5 |
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Anonymous
Mature couple
Israel
February 24, 2010
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Reception was very efficient and quick. We got promoted to a higher class room which gave us perfect satisfaction |
9.5 |
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Anton
Solo traveller
mexico city,
Mexico
February 24, 2010
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The hotel was good, The hotel shuttle driver would NOT take us to terminal 2. Pretty stupid service for a 5 star hotel if you ask me. The hotel was good, everything was going perfect until we get to the airport in the hotel shuttle. The shuttle driver would not take us to terminal 2. According to the driver he only picks up and drops off in terminal 1. Pretty crapy service for a 5 star hotel if you ask me. |
6.3 |
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James
Solo traveller
Columbus, Ohio,
United States of America
February 23, 2010
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The room was clean My flight was early and breakfast was included on my bill. I was unable to eat because I need to leave for the airport at 05:00. They would not take the breakfast off my bill. |
7 |
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Anonymous
Solo traveller
United States of America
February 23, 2010
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This is a very convenient hotel for people who have a morning flight out of FRA. The rooms are very comfortable. I didn't take advantage of the fitness & spa facilities, but they looked great. |
7.5 |
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Anonymous
Young couple
United States of America
February 22, 2010
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The staff was very pleasant and helpful. We checked in early and somehow got a free surprise upgrade to a suite in the executive tower! The shuttle to the airport leaves every 15 minutes on the hour, and I had to check in at 6AM. A drive to the city doesn't take too long. I was quite satisfied. |
10 |
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Susan
Solo traveller
London,
United Kingdom
February 22, 2010
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I was upgraded to a suite in the Executive Tower, which was a pleasant surprise. The rooms were well appointed and had everything you could want except a conveniently located plug for my laptop -- nothing in reach of the desk in the sitting room area! Although I had requested a no smoking room, it smelled of cigarettes. Also, as above, no plug conveniently located for working on a laptop at the desk. |
7 |
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Dr.helena
Solo traveller
Miami Beach,
United States of America
February 20, 2010
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Staff very polite and making an effort.Great breakfast with excellent service. Good lobby-bar area. Good location for stays between flights. Enjoyed the restaurant Faces immensely Very mediocre and small room for so-called superior room, only one pillow, no extra pillow or blanket in closet. Very old carpeting. Uncomfortable and hard bed. Heat didn't work (but they brought a heater- almost 2 hours later!) Door Key card didn't work- they often had problems with that - I was told... Wake up call button didn't work...Hotel getting old... |
7.5 |
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Can
Solo traveller
izmir,
Turkey
February 18, 2010
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Comfortable - Clean - Competitive Price - Good Service .... |
7.5 |
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Drahoslava
Young couple
Bratislava,
Slovakia
February 17, 2010
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food |
8.5 |
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Thomas
Solo traveller
City Island/ Bronx, NY,
United States of America
February 17, 2010
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Convenience, style |
9.3 |
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Bassam
Solo traveller
ALEPPO,
Syrian Arab Republic
February 11, 2010
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everything was excellent . breakfast and dinner were excellent. i would recomment his hotel for everybody who likes to stay near the airport. |
8.8 |
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Marcos
Solo traveller
NATAL-RN,
Brazil
February 11, 2010
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Its location very close to Frankfurt Airport is great. Shuttle buses work nicely and are free. Check in was fast in spite of the huge line. Continental breakfast was excellent and worth the money charged: don`t need to go for the buffet breakfast. During check-in I received an unexpected bedroom upgrade, so that my bedroom was in the Executive Tower. I am very demanding in terms of cleanliness, but my room deserved an A++ !!!!! Very confortable and extremely clean...!!!! Most members of the staff were very efficient and friendly. The only thing I did not like was a female receptionist who made my check-in: although smiling, she was not attentive to any possible questions that I probably had at that point and kind of rushed me to my room. At first I thought that it was because of the long line at the check-in. However, about two hours later, I went there to inform myself about wi-fi internet and the same young lady was there: again, she was very rushy, rude in a certain way, not considerate, not attentive at all. I don`t remember her name: it`s a turkish name (I think) and she has short, slightly wavy, dark hair. |
9.3 |
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George
Mature couple
St.Petersburg,
Russian Federation
February 10, 2010
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Was full of aircraft crew mrmbers. Rooms are quite small. Parking took 18 euro. Machine tooks only coins. Barely managed to get out of parking. |
6.8 |
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Anonymous
Solo traveller
Israel
February 10, 2010
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Excellent service and efficient staff. Room OK, excellent restaurant, convenient shuttle to airport room a bit small |
8.8 |
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Jeffery
Solo traveller
Naperville,
United States of America
February 9, 2010
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THe hotel was a very short bus ride from the airport with 24 hour service. slow check-in. expensive restaurant. |
7.5 |
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Rajeev
Group
Panchkula,
India
February 9, 2010
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The best part was the shuttle service to and fro Airport every 15 minutes & a friendly reception staff and not to forget the staff at 5 cintinent restaurent. They all were very courtious. Thanks to every one. Yes, for every small thing they wanted to charge. Once I asked a small basket of Ice in my room. We were told that if hotel staff brings to my room it will be charged euro 3.50 but if I go and collect it myself from Lobby rest. It will be free of cost. I could not understand their logic but I feel that for Hotel Guest they should provide such small service fre of cost with a smile. I have never seen this kind of approcah anywhere in the world in my last 20 years of traveling experience. It is not a compalint but a suggestion only. |
6.8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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