Steigenberger Frankfurter Hof

Central convenient location, good access to public transport, quiet room, good atmosphere, efficient staff

Internet access ~slow and pricey; gym is a little small and under-equipped

The location and the friendly attitude of the staff

The cleaneness of room carbet were not excellent it was good. also for 5* hotel you would expect more in the furniture quality and bathroom set up.

Exquisite hotel with charming decoration. Not a "design" but relaxing hotel.

The hotel is on an old building, it is clear even if the hotel has been renewed some years ago. Room was very big, and discount price was amazing (900+€ to 300). Position was fantastic. King size bed and pillows were extremely confortable! The toilet was provided with a bidet.

On the first night, the Concierge did not informed us about a local festivity with fireworks, etc, and we missed it. Many things were a little bit too old, not at the height of the hotel (Bathroom door was not closing well, Tv was old and small, shower handle was not fixing easily, etc),

The room was spacious and nicely appointed. The location was excellent - right on the ubahn and close to all of the tourist sites. Very gracious and helpful staff.

Our room was very far from the elevators and overlooked the mechanical equipment, which made opening the windows rather unpleasant.

The staff was very professional and friendly. The location was very good, close to the city center. Het building was beautiful. We received a upgrade upon arrival.

The facilities in the hotel are extremely expensive. A diet coke for 5,50 euro is a bit too much I think. But thanks to the good deal with Booking.com, the room was cheap for such a good hotel. However: I would rather classify this hotel 4 stars than 5 stars. It's good, but not five star good.

The situation is the best possible, just in the middle of the city. The hotel staff is what makes the difference with other hotels I have stayed in: extremely friendly, open, natural. At Oscar's there are many wines available by the glass at fair prices and they are very good. The possibility to take a glass and/or dine outside is a definitive plus

The room was pretty unexceptional, clean and quiet but I would have expected more from such an Hotel. Oscar's restaurant has a wide choice of dishes but most are pretty expensive

simply everything!! The staff were the best!

Very convenient location, right in the center of the city. Courteous and friendly staff. Spacious rooms.

Breakfast not included, parking is offsite (although there is valet service) and, have to pay for internet.

Location, staff helpfulness

Conveniently located just outside the Willy-Brant Plaza underground station.

Although it has been refurbished doesn't look like a 5 star hotel; i would rather rate it as a 4 star+ one.