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Steigenberger Frankfurter Hof
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8.3
Top
Based on
113
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Mugur
Solo traveller
Bucharest,
Romania
June 14, 2009
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Elegant room, friendly staff, good location. |
9 |
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John
With friends
Giza,
Egypt
June 7, 2009
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the hotel style,the arround atmosphere and the service in every thing were perfect,the location was ideal for my needs. the aircondition was poor |
9 |
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Steven
Mature couple
Bury,
United Kingdom
May 27, 2009
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The comfort and facilities of the room. The staff were both helpful and attentive. The public areas of the hotel were very smart, small details like jugs of iced water and fresh fruit were a nice touch in the reception area. The price of a bottle of water in the room at €7 was very expensive as was €30 per head for breakfast. |
9.5 |
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Anonymous
Solo traveller
Greece
May 26, 2009
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The central position, the walk-inn closet, the armchair with table, the shampoos in the bathroom, the beautiful building the noisy air-condition, that the room was not enough warm when turning off the fan of the air-condition, the bath-towels were thin and not changed in the evening, one had to use the same wet towel the next morning, the lack of cushions of different thickness (for people with cervical fragility difficult), the lack of an extra blanket, the poor quality of breakfast jams (artificial), the fact that... |
4.5 |
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Ross
Mature couple
Bromsgrove,
United Kingdom
May 26, 2009
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It is a luxury hotel and all staff we met were friendly and courteous. It centrally located, so ideal for sightseeing, shopping and close to resataurants and bars. |
9.5 |
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Gerard
Solo traveller
Muntinlupa,
Philippines
May 26, 2009
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The facilities are both extensive and excellent. Our experience commenced upon check-in. F&B facilities are warm and comfortable. My family and I have decided that from here on in, it will stay only at Steigenberger Frankfurter Hof whenever we're in Frankfurt. The total expereince made it hard to leave. |
9 |
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Nenad
Mature couple
Belgrade,
Serbia
May 19, 2009
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location, hotel building, junior suite, breakfast buffet, staff fitness room, air conditioning, slow computer system at front desk, takes ages to execute anything |
9.5 |
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Rajiv
Solo traveller
CHANDIGARH,
India
May 17, 2009
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Breakfast/room size/interiors Water pressure in shower/tv/no tea &water |
6.5 |
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Kasim
Mature couple
Amman,
Jordan
April 28, 2009
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hospitality& luxury |
10 |
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Vipusana
Mature couple
Rajadamri Rd.,Pathumwan, Bangkok,
Thailand
April 7, 2009
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The bed is very comfortable... There some smell in the toilet, but really it is not a very strong smell, however, it should be like none, consider as 5 stars hotel... |
7.5 |
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David
Solo traveller
kfar-saba,
Israel
March 14, 2009
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the distanc to the center of the city,the roms are nice. i dont like the idea that such hotel with a very high rate not including breakfast and internet services i need to pay for it , its a shame it makes the hotel looks very low cause they are still trying to make money from small things while lower standart hotel are providing them for free, or includ them in the rate of the room, that is very low, when you pay 450 euro per a night then you need to... |
6.5 |
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Anonymous
Solo traveller
Turkey
March 8, 2009
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excellent location, nice room, very good for business travellers. this is my second time. I would probably stay at this hotel every time I am in Frankfurt. |
7 |
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Khalid
Solo traveller
Dubai,
United Arab Emirates
February 22, 2009
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the room was too small, the furniture is very old. I did not like it at all. I think that I did not get the value that I did pay as a personal opinion. |
5 |
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Gert
Young couple
Bergen aan Zee,
Netherlands
February 19, 2009
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Atmosphere of the Hotel and the space inside the Hotel. Friendly restaurant staff Sauna was turned off before the official closing time. For a 5 star Hotel the spa and gym is quite limited. People at the door are not alert.We had to go out of the car and walk to the door to ask were we have to park our car. The bathroom was a bit messy. Loose Lamps near the mirror. A hole in the marble bath wall and the adult channel was the default audio channel. |
6.5 |
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Mr
Mature couple
Glasgow,
United Kingdom
January 8, 2009
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atnew year residents at the hotel were made to feel unwelcome as they were not part of the private parties we were made to feel out casts because we did not know or were not informed of all the parties.And were chased by the bar s because they were fully booked by new year revellers we ended up sitting in a corridor drinking our expensive drinks as their was no space. |
8.5 |
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Anonymous
Group
France
October 24, 2008
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It was very comfortable in general. It is located at the center of city. The quality of the wired internet connection was not so good. Sometimes it was lost the connection. |
9 |
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Anonymous
Young couple
United States of America
October 16, 2008
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Bathroom a little shoddy (hot water knob came off). No one replaced empty tissue box. |
7 |
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Brigitte
Family with young children
Wolvertem,
Belgium
September 30, 2008
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comfort, english spoken |
9.5 |
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Garren
Young couple
Ardee,
Ireland
September 22, 2008
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Its central location. |
10 |
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Luca
Mature couple
Milano,
Italy
August 27, 2008
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the perfect service it wold be perfect with a bit more of friendliness |
10 |
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Anonymous
Family with young children
United States of America
August 21, 2008
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I hope Booking.com can negotiate a better deal with this hotel as far as the room quality and services because we will not stay in this hotel again nor we will book another hotel through booking.com. We were told as soon as we arrived that 'Our reservation was done through booking.com so there are certain rooms e can have'. The room that was given to us all the way in the back of the hotel, looking into an alley and smelled like raw sewage. We did remind the hotel staff and were told that they were sorry. The rooms were not very clean, equipment old and towels stunk. |
4 |
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Stephen
With friends
Nr Alton, Hants,
United Kingdom
July 23, 2008
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Particularly friendly and helpful staff. Good room Only one restaurant open for dinner (French restaurant was closed) |
7 |
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Sahar
Mature couple
Cairo,
Egypt
July 9, 2008
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housekeeping services poor variety of international chanels |
10 |
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Bassam
Family with young children
DOHA,
Qatar
June 10, 2008
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Location it is 3min. walk from Zaiel shoping plaza, good 5 stars hotel. Spa (self service) |
8 |
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Kevin
Mature couple
Perth,
Australia
May 30, 2008
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Efficiency of the staffand the breakfasts |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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