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Am Kaiserplatz, Frankfurt City Center (Old Town), 60311 Frankfurt, Germany – Show map
Excellent location – rated 9.5/10! (score from 1003 reviews)
Rated by guests after their stay at Steigenberger Frankfurter Hof.
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1004 verified reviews
They speak your language!
Steigenberger Frankfurter Hof's staff speaks: Turkish, Portuguese, Polish, Dutch, Japanese, Italian, French, Spanish, English, German
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Terrace, Sun Deck
Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 20 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, Designated Smoking Area
Turkish, Portuguese, Polish, Dutch, Japanese, Italian, French, Spanish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All children under 13 years stay free of charge for extra beds.
One child from 13 to 16 years is charged EUR 45 per person per night in an extra bed.
One older child or adult is charged EUR 90 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1003 reviews
Value for money
Show reviews from:
This elegant hotel welcomes you with luxurious interior design, modern cuisine and holistic relaxation. It is right in the heart of Frankfurt, only steps from the Zeil major shopping street.
Score from 890 reviews Wonderful
Overlooking the Main River, this hotel features a free pool and gym, and elegant apartments with balconies. Frankfurt Central Station and the Zeil shopping street are just one subway stop away.
Score from 825 reviews Excellent
This 5-star hotel is in the heart of Frankfurt, just minutes from all main attractions.
Score from 367 reviews Very good
This non-smoking hotel is on the corner of the Zeil shopping street in central Frankfurt. It features 3 restaurants, a 24-hour gym and a large spa with an indoor swimming pool.
Score from 529 reviews Very good
This is a "grand hotel" in every sense! From the moment you arrive to when you leave you are surrounded by luxury and comfort!!
Really enjoyed our stay at this hotel, its a beautiful hotel with a great location. The hotel staff were excellent.
it is near to all requirements shopping and dinning
Internet was very poor
I like the location, easy to access to town and market. Bed and room very comfortable, clean rooms, food was excellent.
No tea and coffee facitilies in our room.
Everything was perfect, staff were fantastic, room was gorgeous. Couldn't have been better!!!!!!
Very good location, walking distance to old city and shopping district.. 5 star hotel, very good service, all staff smiley, respectfull... Especially the live music in the bar was veru good, we did enjot every moment of our stay. This hotel merits all the 5 stars he has. After our AWFUL&TERRIBLE experience last week in centro basic-phonix in hamburg, we are very happy to stay in steigenberber-frankfurt hof which is veri high quality.
No complementory drinking water in the room.
no swimming pool
Excellent breakfast; very helpful, polite and friendly staff all over hotel.
Feels great to be there during Christmas times
Didn't have available rooms with twin beds
great Front Desk Service!!! Great Concierge!!!, Great Francaise Restaurant!!
Elegant surroundings and ideal location from which to explore the city. Internet discounted rooms are likely to face the inner courtyard with no view and a long walk from the elevator. 10 out of 10 on people watching in the public spaces. Sunday brunch ended too soon (11) and cost a pricey 35 euro each .
Bathroom walls needed to be cleaned. Wifi at basic level was slow and required relogging into frequently.
Upgraded to suit got the room upon arrival 06 am very special. Excellent breakfast Excellent SPA
There was no complimentary bottle of water. The two available bottles were at EUR 6.75. Very expensive for a bottle of water. At least one bottle for the guest who just arrive in.
The hotel & especially the room.
Food & drink service. Over priced and not very good. ie. less than half a glass of wine for 16Euros. Oscars - don't order main courses. Noone was in the main restaurant.
It is very elegant hotel and are good location.
The stuff in the reception it is very lost, take so much time for do it check in and check out.Also the room service it is very time consuming.
You could walk to Old Town or new trendy shopping stores. Look out for people on bicycles!
Free upgrade to a huge suite So many extras So comfortable In the middle of everything One of the finest hotels Ive stayed in
Partner ran in to the hotel to ask about parking and initial greeting by receptionist was very judgemental and then parking entrance machine opposite hotel was not working properly. Valet said he would park the vehicle but didn't, so I had to do about 4 block circles until I could finally get in.
Rooms: deluxe rooms are large and nicely decorated very clean quiet Location: walking distance to business center, to shopping street, to historical sights Staff: Very friendly, very kind and very helpful, as usual
Nothing to dislike, though I am not an easy-to-please person.
- Location, location & location. - Good staff.
- Room is very dark. - Sheet is small. - Room is cold. - Bed is small. - Worn carpet & must replace.
Nice Staff Especially the people in the reception. Perfect Location
Wall panels in the room are made of cheap material with pretensions to luxury. It does not correspond to the level of the hotel and looks strange. The light switch of the bathroom located at on the other side of the entrance door. Find it at once is impossible, especially at night. Fashionable switches set of the water in the bath do not work well. Fill the bath was impossible.
Within a walk to the shopping Zeil street, relaxing Spa and spacious room
Some rooms are old and not renovated yet