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Am Kaiserplatz, Frankfurt City Center (Old Town), 60311 Frankfurt, Germany – Show map
Excellent location – rated 9.5/10! (score from 981 reviews)
Rated by guests after their stay at Steigenberger Frankfurter Hof.
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245 properties in Frankfurt
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981 verified reviews
They speak your language
Steigenberger Frankfurter Hof's staff speaks: Turkish, Portuguese, Polish, Dutch, Japanese, Italian, French, Spanish, English, German
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Terrace, Sun Deck
Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 20 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, Designated Smoking Area
Turkish, Portuguese, Polish, Dutch, Japanese, Italian, French, Spanish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All children under 13 years stay free of charge for extra beds.
One child from 13 to 16 years is charged EUR 45 per person per night in an extra bed.
One older child or adult is charged EUR 90 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 981 reviews
Value for money
Show reviews from:
Featuring a spa with Zen relaxation areas, exclusive rooms with BOSE surround systems, and creative cuisine, this 5-star designer hotel in Frankfurt is 1000 ft from the Zeil shopping street.
Score from 811 reviews Wonderful
This 4-star hotel is in the heart of Frankfurt, a 5-minute walk from the Zeil shopping street. It offers international cuisine and a spa area with sauna, gym and massages.
Score from 1793 reviews Good
This non-smoking hotel is on the corner of the Zeil shopping street in central Frankfurt. It features 3 restaurants, a 24-hour gym and a large spa with an indoor swimming pool.
Score from 490 reviews Excellent
Overlooking the Main River, this hotel features a free pool and gym, and elegant apartments with balconies. Frankfurt Central Station and the Zeil shopping street are just one subway stop away.
Score from 791 reviews Very good
Need to overall check the bath rooms
location,clean and breakfast is rich with varieties.
Wifi is poor
Absolutely everything. Best hotel we have ever stayed in. Very central location, beautiful luxurious room, stunning hotel dining room and the loveliest bathroom ever. I am so impressed with the hotel I would stay there again in a heart beat. Furniture, bed, TV, toilet, sink, bath and shower were all were large and beautiful. The corridors of this hotel are huge too! Staff were welcoming and very friendly too.
I can not complain about this hotel at all.
The rooms (we got a double upgrade for 3 rooms), the staff - very professional, the beautiful building and the concierge's recommendation for dinner
Charging eur35 for breakfast...
Quality of the rooms Helpful staff
There are apparently no English language newspapers available at the weekend!
The room was well appointed. We had very good sleep. Wifi is working efficiently.
Good location Good gym and breakfast buffet Nice lobby
Very slow wifi Room had no view at all despite the price and the upgrade Not one complimentary bottle of water or fruit basket or welcome drink.
Staff are extremely friendly & courteous,as well as efficient. Bar is beautifully decorated,very conducive to doing business
Free WiFi is woefully slow. Brekfas buffet is ecxellent,except baked eggs have to be ordered & it takes ages to get them
The loccation is quite nice, you can reach to the bridge the shopping streets and nice resterant in 10 mins. The staff are excellent, especially the receptionist and the gentlman who can give you several reccommandations for shopping ,meals and entertaiment. I stayed in a suite, where Alfred Hitchcock stayed in 1969, the room service is also quite good and considerable! By the way, the Restaurant Franais is a michelin three star restaurant, the food and the wine is quite nice !
Everything is perfect for me ! I would like to choose Frankfurter Hof when I visit frankfurte next time!
Nothing to complain
Helpfull people working everywhere
No trace from its old charm. Just carrying on using the frankfurter hof name... Nonfunctional internet. Stinky rooms. Badly furnished new rooms. Extremly expensive
Location Friendly concierge stuff
Some of reception stuff they dose not know how to deal with gusts
Great location, beautiful old hotel and staff was excellent. Numerous choices within the hotel for dining and nice selection on the menus. Our accommodation was perfect with large room and modern bath and decor. We would definitely stay again and recommend this property to travelers.
The rooms staff and location
Breakfast is not so good as a five-stared hotel should provide.
- Functional gym for running - The rooms are soundproof - Breakfast is very good, though expensive.
- Housekeeping constantly bothering with undue questions - Extremely slow response for very simple requests (it took more than an hour -- and a few repeated calls) to get a pair of scissors, and they wanted to stay in the room while we were using it !
Best and very good Hotel . I like this hotel very much everything surrounding available.Nice Hotel.
Service too slow. A lots of voices during the night. The extras prices are not valuable 7.5€ for only .5L bottled water?! Elevators from 14th century makes you wait unnecessary sometimes.
The room was beautifully appointed and quite comfortable. The bathroom was stellar. Great service. Great dinner at Oskars. Loved everything about it. Booking.com gave us the best price by far.
the hotel was beautiful , the rooms were spacious and beautifully decorated , the location was perfect and close to the mall , many shops and restaurants , the food at the hotel was also very good
on the first day we had a tray of complimentary chocolate covered strawberries which was nice but the housekeeping didn't remove the empty tray till we checked out 3 nights later ! also they wouldn't change the sheets for 2 days until we asked them to do it because there were obvious chocolate stains on the sheets ( our daughter did it ), also they complimentary wifi was super slow so we had to purchase the fast speed wifi
Location Comfort Friendliness
The internet speed was not fast at all.
Excellent response to late night requests. Delivered with cheerfulness and efficiency.
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