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Am Kaiserplatz, Frankfurt City Center (Old Town), 60311 Frankfurt, Germany – Show map
Excellent location – rated 9.5/10! (score from 1069 reviews)
Rated by guests after their stay at Steigenberger Frankfurter Hof.
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257 properties in Frankfurt
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1070 verified reviews
They speak your language!
Steigenberger Frankfurter Hof's staff speaks: Turkish, Portuguese, Polish, Dutch, Japanese, Italian, French, Spanish, English, German
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Terrace, Sun Deck
Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 20 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, Designated Smoking Area
Turkish, Portuguese, Polish, Dutch, Japanese, Italian, French, Spanish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All children under 13 years stay free of charge for extra beds.
One child from 13 to 16 years is charged EUR 45 per person per night in an extra bed.
One older child or adult is charged EUR 90 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1069 reviews
Value for money
Show reviews from:
This elegant hotel welcomes you with luxurious interior design, modern cuisine and holistic relaxation. It is right in the heart of Frankfurt, only steps from the Zeil major shopping street.
Score from 981 reviews Wonderful
|Featuring elegant modern interiors and free WiFi access throughout, Holiday Inn Frankfurt - Alte Oper is located in Frankfurt am Main.||
This 4-star hotel is in the heart of Frankfurt, a 5-minute walk from the Zeil shopping street. It offers international cuisine and a spa area with sauna, gym and massages.
Score from 1903 reviews Very good
Overlooking the Main River, this hotel features a free pool and gym, and elegant apartments with balconies. Frankfurt Central Station and the Zeil shopping street are just one subway stop away.
Score from 896 reviews Excellent
Location-location; excellent buffet breakfast with lots of choice, excellent staff; excellent shopping nearby; very good bathroom and shower facilities; room service was good!
This time, we were overall happy with our stay, especially the upgrade because of our previous bad experience! However, the headboard cloth material was not so clean or appealing, otherwise good!
Hotel location is superb, it is walking distance from the center. Hotel SPA is fantastic, we really enjoyed it.
Very nice hotel at the good place. Very comfortable bed, wonderful breafast.
One of hotels restaurant ( the traditional German) was really bad, the food was terrible :(
Staff ringing the doorbell regurlarly even though dnd was in place No hotel movies.
Location. Comfortable bed. Great breakfast included! Friendly, professional staff.
Apparently there is an adjacent disco that played loud, percussive music all through Saturday night into Sunday morning. Could not sleep! If we cannot be guaranteed a quiet room we will never re-visit, despite staying on numerous previous visits.
Location-location, the wonderful staff, the excellent breakfast, and decent free Wi-Fi!
1st check-in was a disaster with both rooms having major problems - badly soiled carpet and bathroom lights not functioning properly!
Breakfast not included
We went there for our anniversary i had previously emailed and requested special arrangements (roses,champagne,...) in our room for that night which they seemed to have forgotten
Very helpful personnel Clean and spacious rooms. Excellent beds.
Free wifi is not high-speed. For high-speed wifi it's an extra 8€ per day. Generally, rooms could keep up with technology and have control panels installed. Room breakfast of medium quality and of small potrions. Very overpriced room service. The room's window lock did not work. As it was giving to a connecting balcony, I asked for it to be repaired. They never repaired it.
بطاقة الدخول الى الغرفة تتعطل بستمرار و هو شيئ مزعج نوع ما
very well maintained nicely designed rooms
The steps out of the bathroom are dangerous; almost fell twice
Easy to come and go. Nice place to walk and shopping.
everything is perfect
Spa And staff
The rooms are really simple for a five star catogory.No parking facility.No complimentary water or atleast a kettle for tea inside the room which all or most 5 star hotels do give
Primarily the location. However we were given a very nice room and the breakfast was excellent.
The hotel was too large for our liking, and our room was a long walk from the lifts. In future we will book smaller boutique hotels
The hotel was clean and the staff kind and helpful.
Housekeeping lost an item of mine and they couldn't find it and acted like it was my mistake.
There was a slight mix up in the room i reserved and the room i was given. once i brought it to the front desk attention, they fixed it immediately! this is the second time this has happened to me and each time the staff did a great job in making it right!
Service, the design, the breakfast.
Free wifi was slow, unless you were willing to pay for fast connection. Our room was very far away from the main building. Nice exercise.
The location is great. The staff are very friendly and helpful. The breakfast had good varaity.
The total price shown on booking is different than the actual payed. Even though the tax was shown as inclusive.
The wifi was far from our room
The concierge was welcoming, the check in was easy and friendly was helped to the room which was helpfull room was comfortable and it was a great located hotel
The bar was cliquy, and felt a bit ignored by staff the smoking room doors were open and the toilets and surrounding area smell very strongly of cigarette smoke-and foggy.The rooms were a tap sparse for the money ,tea coffee facility's not available movies were not available
Staff Building Atmosphere
Bad smell in my room
Reception Staff Attitude, Car Park an NCP across the road, Booked a room with extra bed but no bed in room, when we went back down to talk to reception got very curt responses. Attitude of reception extremely poor
Almost all was wonderful Breakfast is amazing
Upon checking in the reception charged higher rate than my booking.com confirmed rate and I had to talk to them to adjust it. Also they have authorized 100€ per night on my credit card without explainination, sharing of information or informing me. He simply took my card and an SMS popped in my mobile phone with 400€ blocked. After two days my friend joined us in the hotel and the same exact thing happened to her. It seems to be a policy.
Very nice staff. Good location.
Y have to change all your clothes after you eat breakfast in the morning. The ventilation Is not functioning well. The cook smile is very strong!v
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