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Am Kaiserplatz, Frankfurt City Center (Old Town), 60311 Frankfurt, Germany – Show map
Excellent location – rated 9.5/10! (score from 1051 reviews)
Rated by guests after their stay at Steigenberger Frankfurter Hof.
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258 properties in Frankfurt
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1053 verified reviews
They speak your language!
Steigenberger Frankfurter Hof's staff speaks: Turkish, Portuguese, Polish, Dutch, Japanese, Italian, French, Spanish, English, German
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Terrace, Sun Deck
Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 20 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, Designated Smoking Area
Turkish, Portuguese, Polish, Dutch, Japanese, Italian, French, Spanish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All children under 13 years stay free of charge for extra beds.
One child from 13 to 16 years is charged EUR 45 per person per night in an extra bed.
One older child or adult is charged EUR 90 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1051 reviews
Value for money
Show reviews from:
This elegant hotel welcomes you with luxurious interior design, modern cuisine and holistic relaxation. It is right in the heart of Frankfurt, only steps from the Zeil major shopping street.
Score from 947 reviews Wonderful
This 4-star hotel is in the heart of Frankfurt, a 5-minute walk from the Zeil shopping street. It offers international cuisine and a spa area with sauna, gym and massages.
Score from 1893 reviews Very good
This non-smoking hotel is on the corner of the Zeil shopping street in central Frankfurt. It features 3 restaurants, a 24-hour gym and a large spa with an indoor swimming pool.
Score from 537 reviews Very good
Soundproofed rooms, free Wi-Fi, and a 24-hour front desk are offered by this modern, 3-star hotel in Frankfurt. The Zeil shopping street and Konstablerwache Subway Station are just 1000 ft away.
Score from 544 reviews Good
The location is great. The staff are very friendly and helpful. The breakfast had good varaity.
The total price shown on booking is different than the actual payed. Even though the tax was shown as inclusive.
The wifi was far from our room
The concierge was welcoming, the check in was easy and friendly was helped to the room which was helpfull room was comfortable and it was a great located hotel
The bar was cliquy, and felt a bit ignored by staff the smoking room doors were open and the toilets and surrounding area smell very strongly of cigarette smoke-and foggy.The rooms were a tap sparse for the money ,tea coffee facility's not available movies were not available
Staff Building Atmosphere
Bad smell in my room
Reception Staff Attitude, Car Park an NCP across the road, Booked a room with extra bed but no bed in room, when we went back down to talk to reception got very curt responses. Attitude of reception extremely poor
Almost all was wonderful Breakfast is amazing
Upon checking in the reception charged higher rate than my booking.com confirmed rate and I had to talk to them to adjust it. Also they have authorized 100€ per night on my credit card without explainination, sharing of information or informing me. He simply took my card and an SMS popped in my mobile phone with 400€ blocked. After two days my friend joined us in the hotel and the same exact thing happened to her. It seems to be a policy.
Very nice staff. Good location.
Y have to change all your clothes after you eat breakfast in the morning. The ventilation Is not functioning well. The cook smile is very strong!v
the wi fi was a bit slow but we didn't really care because everything else was excellent
Location Cleaness Luxury rooms and reception friendly staff
Gym parking far away no swimming pool balcony were made with poor steel value of money isn't fair compared with other closed 5 stars hotels carridors aren't luxury furnished elevators aren't fair spread were I waked more than 200 meters on the floor till reach my room breakfast isn't well variety
Great location great rooms and great food.
Nice room, excellent breakfast and friendly staff
Wifi could be improved
Location staff and facilities Great bar and restaurant
Spa has no pool, but thats it really
Everithig was exellent. Definitely recommend this hotel far staying in Frankfurt.
good BF buffet, location, ambience, decorations
staff almost rude in BF room, esp.maitre d'h., inconsistencies in cleaning and maintaining room, (had to ask each day for some missing item)'superior' room was in the vast never-never land; no upgrade as promised on checking in
Location, Facilites, comfort.
The proximity. Wonderful friendly and knowledgeable staff. The ambiance of the hotel.
All aspects of a palace in a modern city
Room are quite small and staff efficient but "unpersonnel".
Rooms were very good size, tastefully decorated and comfortable. Free wifi is great. Breafast selection was fantastic and very tasty. Good location close to everything.
Breakfast was expensive, compared to general prices in Germany. Spa services were expensive compared to other SPAs available outside the hotel
everything walking descent and best location
This is a "grand hotel" in every sense! From the moment you arrive to when you leave you are surrounded by luxury and comfort!!
Really enjoyed our stay at this hotel, its a beautiful hotel with a great location. The hotel staff were excellent.
it is near to all requirements shopping and dinning
Internet was very poor
I like the location, easy to access to town and market. Bed and room very comfortable, clean rooms, food was excellent.
No tea and coffee facitilies in our room.
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