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Steigenberger Hotel HamburgHeiligengeistbrücke 4, Hamburg Mitte, 20459 Hamburg (Show map)
Very good,
Score from 568 reviews
“ Location is perfect and the hotel provides good service. ”
Koray,
Istanbul
Centrally located in Hamburg’s Fleetinsel area, this 5-star hotel is a 5-minute walk from Lake Alster. It offers free use of the exclusive spa with panoramic views. The Steigenberger Hotel Hamburg’s air-conditioned rooms provide scenic views of the city or canal. Each includes cable TV, a work desk and a spacious bathroom with bathrobes. Wi-Fi is available in all areas. The Steigenberger's 650 m² Shiseido Day Spa includes a panoramic sauna and gym with rooftop fitness area. Ayurvedic treatments are on offer here. In the Bistro am Fleet, guests can enjoy light, tempting meals and plenty of genuine Hamburg atmosphere. There is also a wide range of drinks available in the classic piano bar. Sights near the Steigenberger Hamburg include the St. Michel Church and Hamburg Harbour, both just a 10-minute walk away. Hotel Rooms: 233, Hotel Chain: Steigenberger Hotels & Resorts. The most recent booking for this hotel was made on 24 May at 07:25 from Germany.
GeneralRestaurant, Bar, 24-hour front desk, Newspapers, Terrace, Non-smoking rooms, Facilities for disabled guests, Lift/elevator, Express check-in/check-out, Safety deposit box, Soundproof rooms, Heating, Luggage storage, Air conditioning, Designated smoking area ActivitiesSauna, Fitness centre, Spa and wellness centre, Massage, Turkish/steam bath ServicesRoom service, Meeting/banquet facilities, Laundry, Dry cleaning, Barber/beauty shop, Breakfast in the room, Ironing service, Currency exchange, Bicycle rental, Shoeshine, Packed lunches, Tour desk, Fax/photocopying, Ticket service, ATM/cash machine on site, Concierge service
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Total Hotel Score:8.5
Based on 568 reviews Guest reviews are written by our customers after their stay at Steigenberger Hotel Hamburg. |
Score breakdown
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Score filter |
Has Steigenberger Hotel Hamburg always scored 8.5?
See the average scores awarded by guests over the past 12 months.
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David
Mature couple
Cambridge,
United Kingdom
May 22, 2013
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Within walking distance of main Hamburg attractions. Only 2 minutes walk from S1 S-Bahn station with direct service to airport (25 mins)
1 of 1 people found this review helpful, did you?
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9.6 |
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David
Solo traveller
Hoboken,
U.S.A.
May 19, 2013
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Location, cleanliness, bathrooms. Wifi service extremely poor. Contracted to a company called Cloud and the cost and usage very complicated and non user friendly. By contrast my experience nowdays is that Wifi is usually free for guests, and if not, is easily accessable and convenient. Breakfast is expensive.
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6.7 |
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Sabukhi
Young couple
Москва,
Russia
April 17, 2013
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Disgusting attitude to the guests! Will never stay at this hotel!
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2.5 |
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Richard
Solo traveller
Stonham Parva,
United Kingdom
April 12, 2013
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Clean, modern, luxurious. WiFi was not included in the price, night room service menu did not have a lot of choice.
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8.3 |
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Michalis
Solo traveller
Limassol,
Cyprus
March 31, 2013
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Fantastic breakfast buffet. Very close to city center The price comparing to other similar class hotels is on the high side. If however breakfast was included in the prices it would be fair. Also why should be paying for internet?!?!
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7.9 |
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Anton
Young couple
Frankenthal,
Germany
February 22, 2013
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The hotel staff was very friendly, the room spacious and well cleaned! Thank you so much for the complimentary sparkling wine for our anniversary celebration. Everything was perfect
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9.6 |
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Henry
Mature couple
Macau,
Macao
February 11, 2013
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Great location/ comfortable & spacious rooms / friendly staff No kettle or tea-making facilities in the room/ I was charged twice for breakfast
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8.3 |
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Oleg
Group of friends
Moscow,
Russia
January 24, 2013
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location there is no free wi-fi. wireless connection for money is so bad. furniture too old. near of hotel is railway. it is to noisy.
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6.3 |
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Peter
Solo traveller
Den Haag,
Netherlands
December 31, 2012
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A very good hotel, pleasant and competent staff, wonderful dining arrangements during Christmas days and a very comfortable wellness area. Making my reservation I had asked for certain drinks in the minibar and a special hard pillow, both requests were not granted at my arrival. Since I arrived late at night it took some time and phoning to get them. Obviously my reservation request was not read. This was the only disappointment.
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10 |
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Morten
Group of friends
Horsens,
Denmark
December 20, 2012
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Great location - with a good breakfast - really nice and very clean rooms - extremely friendly staff
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10 |
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Sergey
Family with young children
st-petersburg,
Russia
December 12, 2012
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There was not Internet for free
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6.7 |
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Dirk
Mature couple
Troisvierges,
Luxembourg
December 12, 2012
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Breakfast Rate is much to high
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7.9 |
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David
Family with young children
London,
United Kingdom
December 10, 2012
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We've stayed here before and returned because this is a very good hotel. We had a baby with us and the hotel set up a fantastic cot and were very helpful. We asked for extra blankets and pillows and they were delivered to our door shortly thereafter. Great service and an excellent location to explore Hamburg.
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8.8 |
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Robert
Mature couple
Baelen,
Belgium
November 1, 2012
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We liked the comfort and the location. Everything is almost in walking distance as ie Planten en Blomen, the shopping area, the Harbour, the Binnenalster and Aussenalster and many other monuments. The Hotel itself is modern-it's not the cheapest you can find but it's worth the money
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8.8 |
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Sean
Mature couple
Constantia,
Greece
October 14, 2012
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It's excellent location, the efficiency of the staff, and the range of facilities available.
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8.8 |
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Reynaud
Group of friends
Le Plessis-Robinson,
France
October 9, 2012
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Perfect Hotel in the center of the city (600 meter from the railways station Hauptbahnhof Hamburg or 2 stations by S Bahn or U Bahn), along a canal, not far from the the 2 lakes (symbol of Hamburg) and the Port: you can visit the city by foot from the Hotel.
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8.8 |
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David
Group of friends
Pepperell,
U.S.A.
September 30, 2012
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Location was perfect, was a walking distance to most attractions. Staff was friendly and helpful to help. Rooms were clean and had a nice view of the canal's and city. Traveled with a group of 10 adult friends.
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9.6 |
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Ang
Group of friends
Singapore,
Singapore
September 30, 2012
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The hotel tried to confirm our arrival before any cancellation of our bookings. Some staffs at the reception were not too friendly to Chinese travellers. The follow up service (to fix a fault in the room) was not delivered.
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5.8 |
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Anna
Mature couple
Milano,
Italy
September 17, 2012
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The location: near to everything. The courtesy of the staff. The quiteness o the room. Too expencive breakfast. Lack of free internet connection.
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7.9 |
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Mark
Solo traveller
Kariong,
Australia
September 11, 2012
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Location, walking distance to shops,harbour,subway, in house resturant. Breakfast was expensive and selection was limited.
Did you find this review helpful?
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9.5 |
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Abdullah
Family with young children
Kuwait,
Kuwait
September 11, 2012
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trip and shopping
1 of 1 people found this review helpful, did you?
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10 |
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Gunnar
Family with young children
Oslo,
Norway
July 30, 2012
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Location No air-condition like annonced
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5.8 |
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Ahmed
Family with young children
qurtoba,
Kuwait
June 29, 2012
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Nice hotel and I recommend it to family trip
Did you find this review helpful?
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8.8 |
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Lama
Family with young children
Riyadh,
Saudi Arabia
June 24, 2012
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Location was good,frendly staff ,wide rooms. Old furnished rooms,needs renewvation .
Did you find this review helpful?
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9.2 |
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Wolfgang
Mature couple
Bangkok,
Thailand
June 21, 2012
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Mainly the perfect location Bathrooms are quite old
1 of 1 people found this review helpful, did you?
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8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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