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Steigenberger Hotel Hamburg
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When would you like to stay at the Steigenberger Hotel Hamburg?
Top
Based on
373
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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David
Mature couple
Ellesmere,
United Kingdom
December 12, 2009
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The staff were both courteous and helpfull. The restaurant was excellent. Very good value. |
10 |
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Anonymous
With friends
United Kingdom
November 4, 2009
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Staff was very friendly and helpful. Nice, comfortable, clean hotel in the heart of the city. |
10 |
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Alvin
Mature couple
Singapore,
Singapore
October 30, 2009
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Spa and conveineince of location to shopping. |
8 |
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Hatem
Mature couple
Waterloo,
Canada
October 27, 2009
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Room Services They charged me for vat although you have stated in your website during reservation process that the vat was included within the price. |
8 |
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Irene
Mature couple
Glasgow,
United Kingdom
October 7, 2009
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Staff could not have been more helpful, even though this was a city centre hotel. Lovely room and great location. |
10 |
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Sulaiman
Mature couple
Sharjah,
United Arab Emirates
October 5, 2009
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yes.. such as: No water poiler, Pillo are not comfort, Room decoration is simple & not attractive |
6 |
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Patricia
Solo traveller
sligo,
Ireland
October 4, 2009
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I absolutly enjoyed my stay at the Steigenberger Hotel Hamburg. It was easy to find very central. Staf were very heplful providing a map and lots of information without even asking for it. Room was perfect and got my pillows changed the minute I asked. I would love to stay there again. |
10 |
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Anonymous
With friends
Poland
September 23, 2009
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Good location next to all sights and scenery Check in after 3pm. I was on a very early red yey flight to Hamburg and arrived at the hotel at 9 to be told that check in was after 3pm which I knew but usually it's possible to organise something earlier, not here, I got in finally at 2pm, quite tired! In saying all that the staff did the best they could, hotel was obviously close to full. |
7.5 |
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Simon
Solo traveller
London,
United Kingdom
September 14, 2009
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Good location for business and shopping A peculiar means of connecting to Wifi, some third party provider which I couldn't fathom out. It's a pity the cost of the hotel did not include free internet access! |
7 |
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Anonymous
Family with older children
Kuwait
July 14, 2009
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- excellent, freindly staff + good location 1-the air condition was horrible, we had to change the room but still was very bad and hot 2- we booked two rooms (one for us and one for our children)the complementary fruit and water were given only to one room |
6.5 |
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Brian
Family with older children
TULLAMORE,
Ireland
July 4, 2009
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The staff were very friendly and professional |
9.5 |
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Anonymous
Mature couple
Switzerland
July 2, 2009
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We liked the room, the calm, the staff and the bistro. Yes, that there is no smoking facility in the bar, even though it is big and airy. |
9.5 |
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Khalid
Solo traveller
Dhahran,
Saudi Arabia
June 30, 2009
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A top class hotel indeed. One "shared" PC only in the business center, and the fact that internet is not free for guests. |
9 |
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Jekaterina
Young couple
München,
Germany
June 17, 2009
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Everything was perfect! The location is just the right one if you are coming to Hamburg for shopping or sightseeing. When we made check- in we were given the single room instead of the double, but the room was changed in 5 minutes without any troubles and we even have got some small extras:) There is S-Bahn close to the hotel, but if you do not open the window, you practically do not hear it and... No swimming pool and the expensive parking ( about 20 euro per day) |
9.5 |
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Patricia
Family with older children
Graefelfing,
Germany
June 16, 2009
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I especially liked the friendly and helpful staff. When I needed and umbrella, they had some available right by the entrance. All requests were entertained. |
10 |
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Adnan
Solo traveller
sharq,
Kuwait
June 8, 2009
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The staff and the spacious rooms |
10 |
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Peter
Family with older children
Brussels,
Belgium
June 5, 2009
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Only complaint was some confusion about the breakfast policy. We were not aware that we were having the more costly breakfast. I guess staff assumed we knew or would figure it out. |
8.5 |
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Rebecca
Young couple
little sutton,
United Kingdom
May 28, 2009
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Hotel was immaculate and nothing was too much trouble for the staff - front of house were extremely helpful |
9.5 |
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Janet
Mature couple
Virginia Beach,
United States of America
May 15, 2009
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Everything about this hotel was excellent, from the level of service to the decor of the room, to the central location. A real class-act. |
9.5 |
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Arthur
Family with older children
staten island, new york,
United States of America
May 8, 2009
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great lcation, surroundins, beautiful |
10 |
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Mike
Young couple
Milton Keynes,
United Kingdom
May 7, 2009
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I wanted a kettle!! |
9 |
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Anonymous
Mature couple
United Kingdom
May 5, 2009
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excellent food, very modern, good location, possibility to eat on a nice terrace |
9.5 |
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Philip
Family with young children
Manchester,
United Kingdom
April 14, 2009
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The location, quality and cleanliness of the hotel, the professionalism of their staff.The wide range of breakfast food available. |
10 |
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Miranda
With friends
Assen,
Netherlands
March 30, 2009
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Everything is in easy reach. |
10 |
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Anonymous
Group
France
March 30, 2009
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quiet place to work and spent time after work |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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