Steigenberger Hotel Frankfurt City

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hotel RAMADA Frankfurt City Center & Financial District Alexander am Zoo Hotel Victoria InterContinental Frankfurt Hotel Monopol Hotel Hamburger Hof InterCityHotel Frankfurt Hotel Zeil show the 8 most popular…Show first two…
Convention Centre Fair Frankfurt 2.9 km Messeturm 2.8 km
Landmark Commerzbank Tower 1.3 km Europaturm 3.9 km
Monument or Landmark Hauptwache 1.0 km MainTower 1.5 km
Museum Goethe Home & Museum 1.1 km Cathedral Museum 0.6 km Museum for Modern Art 0.6 km Historical Museum Frankfurt am Main 0.8 km Jewish Museum of Frankfurt am Main 1.4 km Museum for Communication Frankfurt 1.4 km German Moviemuseum 1.2 km Archeologic Museum 1.0 km show the 8 most popular…Show first two…
Park Zoo Frankfurt 0.8 km Stadtwald 0.4 km
Popular area Römerberg 0.8 km Pauls Church / Emperors Church 0.8 km
Shopping Area Zeil 0.8 km Goethestrasse Shopping Center 1.4 km Zeilgalerie 1.0 km Leipziger Strasse Shopping Centre 3.6 km Centre commercial Fressgass 1.4 km show the 5 most popular…Show first two…
Theatre Old Opera 1.6 km
Train Station Frankfurt Central Station 2.0 km
Airport Frankfurt (FRA) 10.9 km Egelsbach (QEF) 16.8 km Wiesbaden AAF (WIE) 26.8 km

Steigenberger Hotel Frankfurt City

Lange Straße 5-9, 60311 Frankfurt/Main (Show map)

Overview and availability
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Guest reviews

Photo Steigenberger Hotel Frankfurt City

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Score from 96 reviews

7.7

Located in a predominant position on the banks of the Main river and in the centre of the bank metropolis, the newest Steigenberger Hotel opened in May 2001.

True to the hotel's motto "Let the good times roll", you will find a pleasantly casual atmosphere, with a great deal of modern comfort and very personal service.

Relax in the pleasant comfort of the Anglo-American design and enjoy a breathtaking view over Frankfurt's skyline on the upper floors.
In the heart of the banking metropolis, on the banks of the river Main and only 600 metres away from the Römer (City Hall), the Steigenberger Hotel is located in a very central position with good transport connections.

The Trade Fair and Congress Centre (4 kilometres), as well as the main railway station (3 kilometres) and the airport (13 kilometres) can all be reached quickly from here.

Rooms: 149. Hotel Chain: Steigenberger Hotels & Resorts.

Availability

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Hotel Facilities

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Garden, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safety Deposit Box, Heating, Luggage Storage, Designated Smoking Area.

Services

Room Service, Meeting/Banquet Facilities, Dry Cleaning, Bicycle Rental.

Internet

Wireless Internet Hotspot is available in the entire hotel and is free of charge.

Guest Parking

Private parking is possible on site and costs EUR 15.00 per day.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

14:00 - 24/24 hours

Check-Out

07:00 - 12:00 hours

Cancellation

If cancelled or modified up to 16:00 on the date of arrival, no fee will be charged.

If cancelled or modified later or in case of no-show, 80 percent of all nights will be charged.

Children and extra beds

All children under 12 years stay free of charge when using existing bedding.

All children under 2 years stay free of charge for cots.

All older children or adults are charged EUR 28.00 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are allowed. Charges may be applicable.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Food & beverage

Fleming's Restaurant and Wine Bar -

Area information

Distances:
Tram Station - 50 metres (with direct connection to Frankfurt Main Station).
Underground Station - One kilometre (with direct connection to Frankfurt Airport).
Main Station - 3 kilometres.
Airport - 13 kilometres.
Fairground - 4 kilometres.
Banking District - 4 metres.
City Centre - One kilometre.

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

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Overview and availability
Photos
Guest reviews

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Overview and availability
Photos
Guest reviews

The guest reviews are submitted by our customers after their stay at Steigenberger Hotel Frankfurt City.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

7.7

Based on 96 reviews

Staff	8
Services	7.7
Clean	8.2
Comfort	7.6
Value for money	7.2

Show scores of:

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 96)

Moshe
Young couple
Holon, Israel
August 13, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

I will fiid an another hotel.

Michael
Solo traveller
Amherst Ohio, United States of America
August 5, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

No airport shuttle service 27-30euro added each way

Michael
Mature couple
Amherst Ohio, United States of America
August 5, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

no Shuttle service to airport

9.5

Anonymous
Young couple
Canada
August 1, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Amentities

Decor in the room a little outdated, but overall a very pleasant experience

Paul
Mature couple
Katy, United States of America
July 15, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The staff was very friendly and helpful, excellent breakfast buffet.

9.5

Tamar
Solo traveller
ramat hasharon, Israel
July 12, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

6.5

Anonymous
Solo traveller
United Kingdom
July 10, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

what's not to like?!

Anonymous
Mature couple
Australia
July 8, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

good location, good shower

the room could do with some refurbishing

7.5

Jeffrey
Young couple
hanhofen, Germany
July 1, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The room was larger and more comfortable than I was expecting. The staff was very helpful. When there was a problem with our reservation, the lady at the front desk was quick to solve it, and cheerful in doing so.

Anonymous
Solo traveller
Germany
June 29, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous
Family with young children
Luxembourg
June 25, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Breakfast 18€/person, tad too expensive.

Victor
Young couple
Pfaffenhofen, Germany
June 3, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Freindly staff, good service, super room

i would like to have chocolate in the minibar but this is a very small point, no critic

Anonymous
Solo traveller
Australia
June 1, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

room service great

the armenian football team were trying to check in, as people were checking out. there was a long queue and only two people working the desk and answering the phones. there were many disgruntled business travelers trying to check out.

6.5

Anonymous
Solo traveller
Germany
May 29, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Nice room, nice hotel, option to call in external spa / massage services and have physiotherapy in your room. Right next to the River Main, i.e. good for running or taking a walk.

In rooms that face the street the noise is terrible, you can't open the window (but theres A/C in the room...)

9.5

Ray
With friends
New Orleans, Louisiana, United States of America
May 23, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Close to Sachsenhausen. Good deal for the price. Have stayed here many times and always go back.

Had a problem at the desk due to a valid double reservation. Clerk canceled the 2nd reservation and lost my initial rate. However, the general manager personally found me to discuss the problem and to assure me it would be taken care of, and it was. I was very impressed with the visit from the GM and his attentiveness to the problem.

Anonymous
With friends
United Kingdom
May 21, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

This is the 4th time we have stayed in this hotel

Naresh
Mature couple
New Delhi, India
April 28, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

courtesy from staff

The toilet seat was very dirty. It was in unacceptable condition. Even on complaining , nothing was done.

5.5

Anonymous
Solo traveller
Israel
April 21, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Anne
With friends
Durham, NC, United States of America
April 8, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

8.5

Marco
Solo traveller
Shanghai, China
March 19, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Restaurant staff is very good

the Internet was down all the time, and too expensive for the value

5.5

Tatiana
Family with older children
Rostov-on-Don, Russian Federation
February 12, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

9.5

Ekaterina
Solo traveller
Moscow, Russian Federation
January 28, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

free wi-fi

breakfast is until 11 am on sat, however the staff started to clean up already at 10:30 am

6.5

Mary
With friends
New Ross, Ireland
January 7, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

9.5

Kelly
Mature couple
Parrish, FL, United States of America
December 5, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

The easy access to other parts of the city.

Anonymous
Mature couple
United Kingdom
December 2, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Comfo

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Steigenberger Hotel Frankfurt City

Score from 96 reviews

Availability

When would you like to stay?

Check-in date

Check-out date

Hotel Facilities

General

Services

Internet

Guest Parking

Hotel Policies

Check-In

Check-Out

Cancellation

Children and extra beds

Pets

Accepted credit cards

Food & beverage

Area information

Terms & Conditions

Area photos

Individual guest reviews