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Score from 1258 reviews Review score 6.8/10

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Score from 910 reviews Good 7.2/10

Newest reviews for Hotel Terminus am Hauptbahnhof

  • Georgina
      United Kingdom
    August 26, 2014

    I had a really friendly welcome, staff were lovely. Breakfast was fantastic!!

    Due to the location, it was noisy.

    10

  • Anonymous
      Germany
    August 25, 2014

    just a few minutes walks from the central station

    The rooms to smalls and other facilities for staying,is poor.

    4.2

  • Hans
      Denmark
    August 4, 2014

    The location is perfect

    The elevator stopped between the floors. It's not convenient when you bring a person in a wheel chair.

    6.7

  • Xuchang
      China
    August 4, 2014

    very clean room without noisy.

    Its lift is very very slow and small in a old building.

    8.3

  • David
      United Kingdom
    July 31, 2014

    Cheap and cheerful and situated only woo metres from Hamburg Hauptbahnhof

    Steep stairs and an extremely slow and quirky lift. Steindamm appears to be a turkish enclave in central Hamburg and on the edge of a red light district, with street ladies plying their trade within 100 yards of the hotel. The street cafes stayed open until 2am and were very noisy. Businesses around the hotel began to open at 5am, with turkish music blaring out. In 2 days, I only managed about 6 hours sleep.

    5.4

  • Piotr
      Belgium
    July 15, 2014

    location, nice staff, cleanliness; if one doesn't mind a shared shower and toilet (extremally clean, by the way) it is a place to stay for good money. Breakfast included and free wifi a big plus!

    8.3

  • Pavel
      Czech Republic
    July 12, 2014

    good location, very friendly staff, good breakfast, 24/7 front desk, reasonable price

    dangerous looking neighbourhood, noisy at night

    9.6

  • Anonymous
      United Kingdom
    July 12, 2014

    On arrival,we were greeted warmly by the staff who were friendly and helpful throughout our stay. The hotel is well situated for the town centre.The accommodation was comfortable and clean and the buffet breakfast adequate.

    The station seem to attract a lot of destitute people, a poor sight in a wealthy city like Hamburg and this situation gives the area an atmosphere of poverty. However, the area seems to be safe and the hotel had good security.The lift goes only to alternate floors; Please ask for a room on the right floor if you cannot manage one set of stairs.

    7.9

  • Anonymous
      Germany
    July 8, 2014

    The hotel is old and there is no elevator to get to the reception. If one is carrying large bags, then climbing up the stairs is not so trivial. The rooms were really warm and had a terrible cigarette smell, and the floor was not so clean. One of the staff was incredibly non-friendly, he would not make any effort to try and be nice to guests. Location is also not great; it's quite near Hbf in a busy street, with lots of drunk/on drugs people; we were two women and we felt intimidated when we were going out or arriving at the hotel.

    3.8

  • Yu
      Taiwan
    July 5, 2014

    The location is convenient. Breakfast is good. Staff is friendly.

    It is noisy even at midnight and early morning. The rule about using wifi is a little bit confusing.

    6.7

  • Anonymous
      New Zealand
    July 1, 2014

    The man in reception did an excellent job. He was helpful, friendly, enthusiastic,an asset to the hotel.

    The lift!

    10

  • Chris
      United Kingdom
    June 27, 2014

    Very Friendly & Comfortable. Decent breakfast. Very convenient for station and metro.

    Room a little small

    7.1

  • Hazel
      Germany
    June 25, 2014

    Staff was so friendly and helpful. I even was allowed to leave my suitcase at the reception's locker as long as I wanted AFTER my check-out (with no charge). Breakfast was very good too!

    8.8

  • Gary
      United States of America
    June 25, 2014

    For us, on this trip, the proximity of the train station was of paramount importance. The breakfast was quite nice.

    8.3

  • Maksym
      Ukraine
    June 19, 2014

    Perfect location of hotel, small and clear rooms, not bad wi-fi, good breakfast!

    8.3

  • Graham
      United Kingdom
    June 15, 2014

    welcoming staff clean and airy room

    10

  • Rachael
      New Zealand
    June 11, 2014

    location was great

    8.8

  • Anonymous
      France
    June 10, 2014

    The staff are really nice. Appreciated their help.

    7.5

  • Krishnaveni
      Malaysia
    June 8, 2014

    Wifi is not available for all devices. It is not easy

    5

  • Anna
      Sweden
    June 3, 2014

    LOCATION,HELP..THE ROOM..OPEN WINDOW ..BREAKFAST PERFECT AND SO SPOTLESS..SOFT MUSIC.SAFE FEELING..VERY CLEAN..ONE OF THE BEST NICEST I HAVE STAYED AT ..SMALL BUT PERFECT..THANK YOU..AND NOT OVER PRICED..

    NOTHING..

    10

  • Paul
      United Kingdom
    June 1, 2014

    Well situated for Rail Station and Red signal lights or down the road is the other Red Light district Good Breakfast Buffet

    Room gets rather hot no evident reason ....just open window

    8

  • Robert
      United Kingdom
    May 26, 2014

    Got moved to the Hotel Lumens a bit further down the road. Good if you like kebabs, swarming with them.

    Location is ok for city centre, but if it's the night life you are after, stay closer to Reeperbahn (10 mins away in a taxi)

    6.3

  • Steven
      United Kingdom
    May 25, 2014

    City Centre location

    The 2 parts of the hotel are located about 100 metres apart on opposite sides of the street

    7.5

  • Hsinjung
      Taiwan
    May 25, 2014

    The shower pressure is very strong.

    7.5

  • Alan
      United Kingdom
    May 22, 2014

    Reception staff could not do enough to help. Superb customer service.

    The bed unit is made of chipboard and the covering was coming away, leaving the raw wood particles on view - quite tatty. However, the breakfast lounge looked very new, so perhaps they are starting to renovate the place. Only one English-speaking channel on the TV (CNN News).

    9.2

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