The Ritz-Carlton, Berlin

The concierge services were excellent on the Club level, the breakfast was absolutely fantastic and the staff there most attentive, the hotel very well appointed. Location was great.

First, the food and drinks at R-C Club were not on par with what can be expected and, further, not on par with the club levels of other luxury hotels that we've stayed in around the world. Second, communicating with the hotel via email after booking but before arrival was not easy and apparently there is quite a bit of room for improvement in the manner in which the staff communicates internally regarding guests. Third, there was fairly strong odor of cigarette smoke in our bathroom, in particular the separate toilet "booth". All in all minor issues.

Fantastic hotel with fantastic facilities. Nice big clean rooms. The Staff was very professional, and very nice. We highly recomend this hotel, and we "will-be-back". Alexander Platz is just out the front door.

This is absolutely, without qualification, the best hotel experience my wife and I have ever had. Every person on the staff was very well trained in their area of responsibility and understood not only the core concept but also the nuances of being in the hospitality industry. Although the Ritz Carlton is considered a luxury hotel and could never be described as inexpensive, it is a hotel that understands value at every level of operation. I recommend Ritz Carlton and especially its Berlin, Potsdamer Platz, hotel enthusiastically.

The hotel is beautiful and the staff are extremely friendly and helpful. The spa was a delightful extra.

Excellent location, good standard and excellent service

The spa was small and allowed small children to be loud for a very long time

Great Service, Front desk staff and the rest of the crew were great!

Tout était juste parfait. Le personnel, les services, le confort, et surtout la propreté. Bravo !

Sehr aufmerksames und freundliches Personal. Sehr schönes, sauberes Zimmer, ein Bett wie auf "Wolke Sieben". Sehr beeindruckendes Ambiente.

Leider war der eigentliche Frühstücksraum völlig überfüllt und laut. Die "Alternative" dagegen sehr ruhig und gemütlich.

Confort des chambres

Le personnel trop présent : ex : si tu reste devant l'entré il te demande de "dégager" même si tu est client tu ne peut pas te balader dans le hall tranquillement! Ou encore tu ne peut pas rester assise dans le coin salon sans avoir consommer

le personnel de l'accueil est vraiment sympathique, l'hotel est tres luxueux.bien situé,tout est a disposition.

oui, le fait que les celebrités bloquent plusieurs acces comme le fumoir ou les ascenseurs.je pense qu'on est tous client et avons tous droit aux memes droits!

todo conforto dos quartos luxo

Der Aufenthalt im Ritz-Carlton war ein Erlebnis.Sollte man sich einfach einmal gönnen.