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7.1
Top
Based on
168
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Marius
Young couple
Pretoria,
South Africa
July 5, 2009
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Excellent view. Very friendly and helpful staff. Hotel is close to Castle, and is based in old town. Close to bus stop. All in all, a very nice stay. Even though room was non-smoking, room smelt like smoke. |
8.5 |
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Anthony
Family with older children
orlando,
United States of America
June 22, 2009
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Hotel was in a excellent location convenient to all the city's attractions, staff was extremely helpful and breakfast was fine. |
8.5 |
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Alice
Mature couple
BROOKS,
United States of America
June 10, 2009
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The location was great. Right across the street from the river and in old town. |
10 |
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Ausra
Group
Ann Arbor, MI,
United States of America
June 6, 2009
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Very beautiful location, infront of the river, as well it is downtown area. Beautiful view through the window. Very good breakfast. Helpful staff. Car parking is extra charge, and need to be reserved in advance. No elevator to the 3rd floor. |
9.5 |
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Raymond
Solo traveller
Salisbury,
United Kingdom
May 28, 2009
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Very central to the old city No lift |
5.5 |
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Anonymous
Family with young children
United States of America
April 28, 2009
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Location is very good. Eevrything in teh old town is close and easy to reach from this hotel. The view from the front rooms is also beautiful. Accessing it may be much simpler if they provide on the hotel homepage the address on the main street (in front of the hotel) instead of the one on Haspelgasse 2 which leads to the back of the hotel where there is only a one-way street so a big detour is needed in order to access the hotel. |
6 |
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Rita
With friends
blessington,
Ireland
April 22, 2009
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spacious room no guest sitting area. no tea making facilities in bedroom.more like bed and breakfast accomadation but prices like hotel. |
5.5 |
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Anonymous
Family with young children
Austria
April 20, 2009
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This reviewer provided a score but did not have any comments |
4 |
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Paul
Family with young children
La Crescenta,
United States of America
April 18, 2009
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The hotel is in a good location and the rooms were fine for our needs. |
7.5 |
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Kimberly
Young couple
Vallejo,
United States of America
April 3, 2009
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Clean hotel with a great location on the waterfront and in old town. Hotel could use some updating, no elevator, shower a bit small with low water pressure. |
6.5 |
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Pam
Family with older children
Tucson,
United States of America
March 30, 2009
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The location is fantastic -- just adjacent to the "old Bridge" in Heidelberg and steps away from the old town, marketplatz, etc. The staff was helpful. We had gated parking. The buffet breakfast, included in the price, was fine and presented in a charming dining room. |
8 |
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Eloy
Family with older children
Cincinnati,
United States of America
March 29, 2009
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The breakfasts were fantastic, not too much but enough to get your day to a great start. Also, the staff was very friendly and helpful, and they all speak English. No. It was just the classic European place you want to stay. But, yes, the bed blankets were too small, but I guess that's how they do it in GE. |
9.5 |
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Randy
Solo traveller
Apo,
Kuwait
March 24, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Elizabeth
Young couple
Bruxelles,
Belgium
March 23, 2009
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The room we stayed in had a nice view of the Neckar River. The receptionist was also friendly and helpful. Creaky floors, no lift, average breakfast. |
5 |
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Anonymous
Young couple
Greece
March 23, 2009
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This reviewer provided a score but did not have any comments |
5 |
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Shehab
Mature couple
cairo,
Egypt
March 4, 2009
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the hotel localtion is wonderful, friendly staff very poor breakfest, no lift, mattess are not comfortable. |
5 |
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Anonymous
Mature couple
Germany
January 21, 2009
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It's close proximity to old town Heidelberg; everything was well within walking distance. Parking garage was about three blocks away |
8.5 |
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Steven
Solo traveller
LEIGH,
United Kingdom
January 20, 2009
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the receptionist was very attentive and helpfull both on check-in and check-out. The location was good, allowing quick access to the restaurants and bars in the centre of town small gloomy entrance creates a poor first impression. |
5.5 |
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Anonymous
With friends
United States of America
January 18, 2009
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Excellent location and helpful staff. Our shower drain was clogged the first morning, but the staff took care of the problem immediately. |
7.5 |
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Anonymous
Solo traveller
Italy
January 18, 2009
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The elevator is missing; the wireless network is not for free. |
6.5 |
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David
Mature couple
winmalee,
Australia
January 14, 2009
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Close to old town square. Looked after well. Expensive for what you receive. Breakfast was limited. Comfortable and clean although basic. |
6.5 |
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Leni
Mature couple
Pfäffikon SZ,
Switzerland
January 3, 2009
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This reviewer provided a score but did not have any comments |
6.5 |
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Anonymous
Mature couple
Germany
January 2, 2009
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Very central and has its own parking area and for Heidelberg this is important. Very freindly English speaking staff No bar |
8 |
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Richard
Family with older children
St-Genis-Pouilly,
France
January 2, 2009
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Great location. Friendly staff. One of the few hotels to offer a room for 4. Strong cigarette smell. Limited breakfast, and not a "buffet" as claimed. Parking far away and hard to find. It took about 5 min to figure out how to turn the light on in the bathroom (switch high up on the side of the light). |
7 |
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Anonymous
With friends
United States of America
December 31, 2008
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The hotel is right in the old city (Alt Stadt) and just a few blocks from the tram up to the Schloss. The price was low, and you got what you paid for. A clean room (with the problems listed below) in a great location. The bathroom is EXTREMELY small (a little over 1 meter wide). The shower tiles were painted over (hiding something?), with paint all over the shower handle. The pillows had practically no stuffing in them. The carpet had a large bleach stain. The TV was 12" (30 cm). The breakfast "buffet" is not a buffet. Parking was 6 blocks away. None of these would stop me from going again. |
5.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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