Hotel Vitalis  

Big Room

That they had problems with the Key-Cards. Almost everyone had to go to the reception to get his cars activated again. They know the problem but it seems that they dont care. Also I forgot my mobile charger in the room. Not only they didnt find it but also they didnt care. Last time that I have visited this hotel.

I asked for a NON-smoking room and when we arrived we were on the 2nd floor and were told that the entire 2nd floor was non-smoking. On entering the room it reeked of smoke and had an ashtray on the table. I returned to the desk and was told that the hotel was booked and I had a non-smoking room and floor. I returned with the ashtray and they could not explain how or why it was in my room. It was very unpleasant especially because the towels were laiden with smoke and we didn't realize it until getting out of the shower. I would not go back.

Large room. Easy to get in to city center on tram or bus. Hotel staff is mostly helpful but there is one girl who seemed severely inconvenienced by me trying to talk to her.

Pillows are pretty much a small piece of down comforter. Wifi is 10 Euro? That is ridiculous by even 1995 standards. Who rated this a 4 star? Maybe 3. Not at all worth the price they charge. Much better in Munich for less.

Room and bathroom very large.

Hotel is in the city but isolated from shops/cafè and not really near to public bus.

Cleaning, confort, good restaurant and very good breakfast

Very high price for the time of Oktoberfest.

It was very expensive and not worth the money spent. The Staff was not friendly and the room was not very impressive. Our Patio door was broken, our carpet was dirty and the hotel does not offer any ammenities to cover the cost of the room. The next time I visit munich I will stay in a hostel and be just as comfortable.

Extra costs for breakfast and parking.

Great location for access to Olympic Park, only about 15 minutes walk through the park to the stadium. 10 minute walk to underground and another 10 by tube to the city centre. Good size, clean rooms. The location was nice and quiet and I had a good night's undisturbed sleep. Ours was fairly basic for a 4*, but perfectly adequate for the money. Some of our friends had a refurbished room, which had a more modern bathroom. Stephanie Lutz on reception in the mornings was particularly helpful. If I were going to an event in the Olympic Park I would definitely stay there again.

Although the website says there is parking available without reservation, this was full when my friends arrived in the afternoon. There is on street parking (which is cheaper), but care needs to be taken not to park outside the hotel as it is permit parking only after 6pm. We found a space a short distance away, which was fine. My experience with the staff was good, but the afternoon staff were not very helpful to my friends when they tried to check in.

Room had good amount of space, and was clean. Hotel was located in good area of town with easy access to public transportation

The room was large and comfortable, the breakfast buffet was very good and the personnel extremely helpful, even with unusual and difficult situations.

Considering the size of the room itself, the bathroom could be slightly larger.

Food, the food was good at the hotel and the lounge was good

The service - check in and out, internet service, The hotel does not have ample staff (numbers) to handle the number of guest at the hotel thus everything is slow!

Very nice room, clean, a lot of space It located in quiet neighborhood, 4 km from center, we had a 30min interesting walk.

Receptionists can't answer neither of my three questions about city's information.