Very bad hotel. Cold rooms. Even after 4 complains nobody has reacted. Receptionists always tell 'I'll send technician' but technician cannot solve the problem because problem is in central thermostat, not in the room. The roof and walls are unisolated, cold is radiating from all walls and ceiling. Only last night, after my wife got sick, shaking, 39C, fever..., recepcioner gave us electrical heater.
We had to visit the doctor and I asked the receptioner to suggest the hospital or doctor. But the recepcioner didn't know a word of English! (It first time happened to me in 4* hotel!). Somehow I explained and he found a taxi driver who also didn't know a word of English! Although I was trying to explain that we would like hospital or clinic, he first drove us at the doctor office. The doctor was not working during the night, on the office no table with a link to another working doctor/clinic. After that the same taxi drove us to the hospital in opposite part of town. Of course both times charged us, rounding on higher amount (15.1eur to 16eur and so).
And about 4*, who is giving those stars? I suppose they just inspect have/don't have checklist, but you can not turn light into the room. To light the room you must pass all the way to the bad to switch the lamp. There is only one more lamp in the room with something like old 20W lamps, the room is always dark. Is there minimal lux requirement for 4*? Also, to wash your hand you must pass a 15cm corridor between toilet and open door. And everything was dirty, WC not desinfected...