Christiana's WeinArtHotel  

Outstanding staff, excellent food, incredibly clean rooms, and an excellent wine list.

Little far from the downtown Kues area, but really not an issue.

The staff were very helpful, especially on our last day as our flight was not until 8pm that evening, they allowed us to leave our luggage at the hotel which enabled us to do extra sight-seeing.

This is very minor but I would have liked tea/coffee facilities in the room as room-service wasn't an option.

This hotel is superb!!!!! We are compelled to write at length as the hotel is extremely worthy of a substantial praise. We are an Irish couple and this was our very first time travelling to Germany. We wanted to have a peaceful, restful, romantic weekend and also experience the Christmas Markets. We are absolutely delighted we visited Bernkastel- Kues, it is a very magical, special, characteristic, romantic and friendly place. We flew into Frankfurt Hahn airport and travelled the 25 minute journey to Christiana's WeinArtHotel by taxi. We are of the view that a hotel you select for a short break can often make or break your weekend away. Our stay in this hotel has been one we will cherish for some time, and we will definately revisit again. It was the most comfortable, relaxing and romantic hotel stay we have ever experienced. On arrival, we received a very personable, warm, friendly and helpful welcome from Christiana herself (she took the time and effort to walk us to our room and give us all the hotel information we needed regarding meal-times etc (from the very onset we felt our business was very much appreciated, and as guests we were made to feel very meaningful to the owners). We booked the 'Wellness' Room. It was absolutely wonderfully comfortable, warm/cosy, spotlessly clean, modern and the large Jacuzzi near the bed was so relaxing and enjoyable. The ensuite facilities were also modern and luxurious. On the first night of our stay we had dinner in the Steak House Restaurant at the hotel. Diana the waitress was so professional, attentive, courteous, friendly and catered to our every need. She also spoke very good english and presented us with english menus. There is a varied menu, something to cater for everyone's taste. The food was absolutely superb - sumptuous, very nicely presented, so fresh and tasty and cooked to perfection. The courses arrived very timely, the restaurant ambience was magnificent.

First the hotel staff was not eager to provide wood for the fireplace in the suite, despite that was requested in the original booking. The argumentation was that if the fireplace was used, the room would be smelling for the next guests to arrive. Since availability of the fireplace was the main reason why we chose this hotel, we insisted, and then had the fireplace nicely prepared, and could enjoy our stay as planned. Otherwise the hotel is very convinient and breakfast was great. If coming for wine tasting to this region (which we this time were not) there are wines from 17 estates available for tasting and buying in the hotel. So, if too lazy to go around to wineries, can do all of that not leaving the hotel.

Owners should not list fireplace as available facilities, if are reluctant to let guests to use it. Or brief their staff, that it actually is ok.

From the moment we arrived everything was perfect. Beautiful room, clean and modern. Comfortable bed. The included breakfast was plentiful, fresh, and delicious. But the staff was the real stand out. On our first night, we had some trouble connecting our new iPad to the hotel wifi. We had three staff members happily offering their assistance to work out the problem which was quickly solved. Christiana, the owner-operator was pleasant and extremely helpful in every way. Highly recommended.

Really nice room but no lift and if you're older and infirmed it's not easy staying on top floors. Restaurant was excellent for dinner and breakfast was good. A bit off the city route but walking to main town is acceptable even for older folks. Free parking.

No lift. Very difficult unless traveling light or younger.

Nice room, great views over valley

The noise from the road below - aircon would have meant we could shut the windows and it would have been quieter at night

Very good breakfast.

The WeinArtHotel appears to have recently undergone an almost total update to all its rooms, with the result that they are now very modern and beautifully equipped. The owners and their staff are friendly and accommodating - making fresh scrambled egges on demand for the lovely breakfast. The dinners are excellent and there is a magnificent wine list. Half the rooms overlook a quiet street and the other half overlook the busy L47 road into Bernkastel, although these rooms have lovely views of the River Moselle and the whole Moselle Valley. Recommend you decide what you want and ask when booking. Observations: the internet is fully accessible but only by cable (loaned to you from Reception) so wireless-only devices will not be able to reach the web. Secondly, the hotel is quite a long way out of the centre of Bernkastel (1.2km). However, there are buses on the main road and if you consult Google Earth, you will see that there is footpath down past the local schools down to the riverside and it is then a lovely walk along the river into town. Why go out in the evening - the restaurant at the hotel is SO good. Restaurant is closed on Monday nights. Also, there is no lift to the upper floors (where all bedrooms appear to be located), so travellers with mobility problems may not find this hotel so convenient. Overall: Highly recommended but remember the observations made here.

Although the entire hotel accommodation seems to have been through a recent modernisation, they are still using some quite old towels which don't quite match up to the rest of the decor.

familiengeführtes, modernes Hotel mit sehr enthehenkommenden Besitzern- gutes Essen

Het hotel is modern en proper en het personeel is zeer vriendelijk en behulpzaam. Het restaurant heeft zicht op de wijnvelden en het leuke was dat je de wijnen die je bij je eten dronk daar ook kon kopen. Ontbijt was zeer uitgebreid en verzorgd. Dit hotel is zeer de moeite waard!

Sehr Freundliches Personal, klasse Frühstück und sehr sauberes Hotel. Immer wieder gerne.