On our first stay, we weren´t informed about the free internet access and the receptionist wasn't too friendly. Maybe because we arrived around midnight, coming from a late flight, and left early, or maybe because she wasn´t at her best that day...
Nonetheless, that was mended in our second stay: the receptionist was friendly, helpful, provided with all the information we needed and offered spontaneously to keep our luggage after checkout, since our departure flight was, again, late at night.
We stayed in this hotel for two separate nights, in the beginning an in the end of our road trip to Germany/Baviera and Austria/Tirol. It is perfectly located in the centre of Memmigen, and a 7 minute taxi trip for the airport.
As a family of 4 (2 children aged 7 and 11), it was nice to have a really big bedroom with 4 beds. The facilities were spotless and the hotel combines well the comfort of the rooms with many decorative details in the common areas, dating from various periods since the 15th century. Since the hotel is in a historical building, the floor and the steps squeak a little, so you have to be careful not to disturb the other guests - a little difficult to manage with young children.
The breakfast is excellent, in quality, service and variety, and the instant coffee and tea facilities in the room are a plus.
I would certainly stay again in this hotel and recommend it.