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Newest reviews for Centrum Hotel Wikinger Hof Hamburg

  • Ruslan
      Germany
    August 8, 2014

    close to main station

    staff was not very friendly

    5

  • Anonymous
      Sweden
    August 4, 2014

    This hotel is in a particularly seedy part of town, sandwiched between various brothels and strip clubs, out of the way of the more "touristy" end of the Reeperbahn. Additionally, we paid for a car space and there was none for us upon our arrival and it took considerable arguing with the owner to get one in a garage beside a Turkish restaurant. They wanted us to get up at 8 and move our car from the main road. Our room, which although was budget, was awful - the shared toilet was disgusting and had not been properly cleaned, the TV didn't work and the place was generally shabby and unkempt. We didn't feel safe in the area and decided to move on to a different location for our second night and were refused a refund.

    3.3

  • Anonymous
      United Kingdom
    August 4, 2014

    The place is falling apart in terms of decor and needs some renovation. Very friendly staff

    3.8

  • Anonymous
      United Kingdom
    July 10, 2014

    Central location. Room clean and comfortable and simple but good breakfast

    Doesn't look very inviting for the outside. Quite expensive but a lot of places were booked up so there wasn't a lot of choice. You cannot change or cancel once booked and you pay up front. I tried to cancel over a month before going but wasn't able to.

    6.7

  • Eric
      Netherlands
    June 30, 2014

    We booked the room for three nights, but extended with one night. This was no problem (we checked with the staff), since the room would be available for one night extra. To our astonishment, the last night we were rejected at the hotel. Our belongings were packed by hotel staff and removed from the room in our absence. So we were send out onto the street in the middle of the night. The reason for this was that we hadn't paid in advance for the final night. We were under the impression we could pay on check-out, and the hotel staff never mentioned this wouldn't be possible. Since there were still other rooms free (they actually offered us for a much higher price, hoping we would accept because we had nowhere to go), there was absolutely no reason to clear out our room. I've never been treated this badly at any hotel. If at all possible, you should not book a room with these crooks.

    4.2

  • Anonymous
      Hong Kong
    June 26, 2014

    Great staff Near the main station

    Poor facilities, broken wardrobe One bathroom only for the whole hotel, not convenient for rooms with shared bathroom

    6.3

  • Anonymous
      Australia
    June 24, 2014

    Super cheap

    Signs everywhere about what you should or shouldnt do

    8.8

  • Anonymous
      Poland
    June 15, 2014

    Loud, dirty rooms, share horrible bathroom. Never again.

    3.3

  • Anonymous
      Germany
    June 3, 2014

    the bathromm was situated 3 stories higher than our room. the staff wasn't even trying to be nice.

    4.2

  • Masson
      Mauritius
    June 3, 2014

    Vibrant Turkish neigbourhood at night with good mix of people. Nice twin room with balcony. Reliable Wi-Fi.

    Steep staircases. No possibility for packed breakfast if you go earlier than breakfast time. I had asked for this possibility when I booked but had my (negative) reply only when I checked in. Staff in the morning was reluctant even for hot water. Basically I had chosen this property because it was near the central station and my train early. But the gain was relative. I better stayed in a much more friendly property Altona, paid less have something to eat or drink and leave Hamburg with a nicer feel, using the s Bahn to reach the Haupbahnhof. It is life you cannot know in advance where is the good find. As for me I remember the staff at check-in warning me that I would have to pay more if I invited someone in. That was not my intention. I was not coming in to have a night with someone else! My only concern, expressed through booking.com message box, was breakfast!

    5.8

  • Iulian
      Romania
    May 27, 2014

    You get what you paid for, nothing more, nothing less. It's close to the city center and it's attractions.

    The rate for the late check-out has been changed from one day to another, and we didn't get the receipt. The breakfast isn't varied at all.

    7.1

  • Cliff
      United Kingdom
    May 6, 2014

    The fact I was near to the main station

    I booked a room with a double bed and was shown to a room that was more like a dormitory with single beds, it was dirty, especially the toilet. When I spoke to the manager about this we ended up having an argument about 2 single beds being a double, as I had paid 140 Euro for a night I told him he was wrong and I wanted what I had booked, he reluctantly agreed and moved me to a more suitable room, but still not worth the money, wafer-thin pillows, hard towels, poor cleaning, no air con, fridge, kettle. The breakfast was limited and they ran out of yoghurts and boiled eggs on my first day. My room was up three flights of a narrow winding staircase. Overall, exceptionally poor value for money, unprofessional staff, and a huge disappointment, would definitely avoid this place at all costs.

    3.8

  • Anonymous
      Hungary
    May 6, 2014

    Breakfast is great. Location is good in the point of view of sightseeing.

    7.9

  • Anonymous
      Germany
    May 2, 2014

    Staff was very friendly, the man in the reception didn't speak english, but luckily I knew how to speak littlebit (but enough) german. The location is great, very close to the HBF and busterminal, also grocery store other side of the road. All you needed in the was in the room and it was spacy.

    the man in the reception didn't speak english, but luckily I knew how to speak littlebit (but enough) german. I got my room 2 hours late because they hadn't cleaned it yet. In my bed was someone's long hairs, the soapbottles were empty, No elevator, They cleaned my room and left the cleaning-sprays etc to the room.

    7.5

  • Anonymous
      Germany
    April 29, 2014

    + Staff was very kind & friendly

    - My room was located on the 4th floor & hotel doesn't have an elevator - Curtains let pass light + internal walls are untight - Many hairs in the drain of the (private) shower. - House keeping knocked on my door as they wanted to clean my room at 9.30am.

    4.6

  • Brian
      United Kingdom
    April 24, 2014

    Friendly staff

    Towels were forgotten one day

    7.5

  • Matteo
      Italy
    March 31, 2014

    70 Euros for one night for a mattress on the 5th floor of a building in a bad area of the city is not absolutely honest, they are thieves. 5 floors without elevator no internet in the rooms dilapidated rooms dirty and malfunctioning bathrooms terrible area and highly not recommended

    2.9

  • Anonymous
      Denmark
    March 8, 2014

    there was only cold water in shower

    5.8

  • Ella
      Finland
    March 2, 2014

    The room with own bathroom was clean and it had a little balcony too. Very nice pillows and blankets! The breakfast could have been better but the price was so low that I can't complain about that. Helpful staff.

    No elevator and room was on the 4th floor. Noises sound very clearly from the corridor and next rooms.

    6.7

  • Anonymous
      Denmark
    February 25, 2014

    price

    cleaniness, no lift,

    5.8

  • Anonymous
      Italy
    February 15, 2014

    Position

    Rooms not sound isolated at all and they didn't clean those every day

    5.8

  • Anonymous
      Italy
    February 15, 2014

    It is near the central station, you can go anywhere from there

    Not clean, rooms with no sound isolation.

    5.4

  • Xabier
      Germany
    February 12, 2014

    Very good price and well conected!

    It was not very clean. There were some hairs on the floor and they could clean under the bed!

    5.8

  • John
      Germany
    February 10, 2014

    A low cost establishment that was centrally located and provided clean comfortable rooms,

    7.1

  • Maria
      Denmark
    January 25, 2014

    In spite of not being a 5 stars hotel, it is clean, even the bathroom. The staff is very kind and also the breakfast it is good.

    7.9

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