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Rossmarkt 7, Frankfurt City Center (Old Town), 60311 Frankfurt, Germany – Show map
Excellent location – rated 9.4/10! (score from 466 reviews)
Rated by guests after their stay at Hotel Zentrum an der Hauptwache.
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258 properties in Frankfurt
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466 verified reviews
They speak your language!
Hotel Zentrum an der Hauptwache's staff speaks: Serbian, Polish, English, German
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Food & Drink
Bar, Snack Bar
Wireless Internet Hotspot is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and costs EUR 30 per day.
Packed Lunches, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Shared Lounge/TV Area, Dry Cleaning, Ironing Service, Shoeshine, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Serbian, Polish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 9 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 466 reviews
Value for money
Show reviews from:
This 4-star hotel in central Frankfurt offers rooms with free internet via cable, a spa area, and easy access to public transportation. The Zeil shopping street is a 3 minute walk away.
Score from 853 reviews Good
This 4-star hotel is in the heart of Frankfurt, a 5-minute walk from the Zeil shopping street. It offers international cuisine and a spa area with sauna, gym and massages.
Score from 1893 reviews Very good
Soundproofed rooms, free Wi-Fi, and a 24-hour front desk are offered by this modern, 3-star hotel in Frankfurt. The Zeil shopping street and Konstablerwache Subway Station are just 1000 ft away.
Score from 544 reviews Good
Hotel Excelsior provides modern rooms with free minibar drinks and free Wi-Fi. It's just steps from Frankfurt Central Train Station, and a 5-minute underground ride from Frankfurt Trade Fair.
Score from 4080 reviews Good
Location, staff, good mattress, new bathroom
Dirty carpet, the pillows were extremely bad, no noise proof
This hotel is steps from the historic district, Christmas market, and train station which was very convenient. Breakfast was good. Connecting rooms for children was good.
This is a low cost hotel for a reason. It doesn't look like much is invested in cleaning - the carpets were heavily stained and beyond dirty, and the cleaners did a very poor job in the bathrooms. We informed the front desk about one bathroom, but nothing was done (the previous guest was sick and it showed....). We had 2 bathrooms, so just used one during our stay. Obviously the cleaners had different standards than we do. Street noise was loud late at night. This could easily have been a much better review if basic attention was made to cleanliness and carpet cleaning.
The location is great - very easy walking distance to many tourist attractions, and right at a major subway station. The breakfast in the morning was well-stocked and of good quality. They made the scrambled eggs in small batches so they wouldn't get old.
Rooms facing the square can be a bit loud. Room on the interior are quieter but have less good views. The bathrooms are newly remodled and clean and modern, but small. Some of the rooms have a wall-mounted toilet paper and a wall mounted trash can that have been installed right where your leg should go while sitting - so you have to angle yourself on the toilette. If you get a room like this, just ask to switch rooms -- they are not all like this. They are renovating this hotel and started with the bathrooms, but the carpets haven't been done yet.
very helpful staff and place
some pieces of furtniture should be modernized
The hotel is better and better each year I come. It is inside a gallery but the localization is excellent next to Zeil, church, Goethe's House, Pharmacies, restaurants, a few minutes to the Romer, the historical centre of the city and the underground station is front of the hotel. The staff is very polite and kind with the guests. And they were very, very patients when I tried to speak in Deustch. When I checked out, I asked them a taxi. It was 4am and the manager asked the driver to help me with my three big bags. The driver came to the hotel, inside the lobby and carried my heavy bags until the car. The driver was also very polite , helping me at the airport entrance door. The bedroom was very confortable with excellent view to the Hauptwache ! The breakfast was very, very nice with all well known breads, eggs, fruits, cheeses, ham, cereals, juices, teas and coffee. All the rooms were confortable, nice and very clean. I have a lot of pictures I've taken when I was there.
Location. Excellent positioned downtown, close to everything that worth to be visited, and of course, the shopping nexus. In addition, breakfast was good, staff very friendly, and rooms were clean.
Parking rather difficult to find, not very close, and not cheap at all. But that's normal in any downtown center.
Personel was friendly and the room was clean
It's price was little high compare to its availability.
Excellent location if you're visiting the Christmas markets or have a shopping trip planned. The staff were friendly and helpful and the breakfast and afternoon tea were excellent
The hotel is in need of some updating although signs around the hotel said that that was currently taking place. The bathrooms were modern, and the rooms were clean.
Great Location Large rooms Friendly staff Very nice breakfast Beautiful bathroom
Carpet in common hallway should be replaced.
The price wasn't high and location was great. Every day towels were changed, room was cleaned and it was pleasant stay overall. I would definately go again to the same location.
Entrance only with elevator was a new experience, a bit complicated when returning in the night and beds were a bit oldschool.
The receptionist on duty was so kind and helpful - Excellent!
Old furniture and decoration
Perfect location, convenient for city trip, good breakfast, clean bathroom
Rooma need renovation, actually the hotel was under renovation when we stayed. Furniture a bit old, beds were a little bit short
Kind and helpfull staff. Rich and tasty breakfast. Nice and comfortable room.
The carpet in the room is old and should be changed.
- Location - Bathroom
- old carpet - old furniture - TV without function - Old curtain
Location and staff
1- Location 2- friendly staff 3-Good breakfast
1- Carpets need to renew 2- There is no coffee in the room but tea only. 3- Pillow not comfortable 4- White light in the room which is not suitable for 3 stars hotel.
location bathroom quite new
old building TV hurts one's eyes too small bed breakfast room in front of reception desk
Location and toilet
Couldn't ask for more helpful staff. Hotel in a fantastic location in the centre of the city making it fantastic value for money. Hotel was small but great use made of space. Would return for next visit to Frankfurt.
location great relation between price and location good breakfast
old furnitures noise from the street
The fact that initially I was given an Economy room when I had confirmed a Comfort (Business) room!!!
Location. It is perfect for my goals.
people at the front desk location
cleaning very old carpet
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