Ascot Hotel & Spa  

Rooms very clean and centrally located: main trainstation, Tivoli, shopping area, restaurants, cinemas and bars are all on walking distance.

Basic rooms are not worthy of the 4 stars! Rooms are very small; paid for upgrade and got a decent 1-person room that they sell as a 2-person room! Wooden floor in hallway and rooms make squeaking noises, that can be heared throug the walls. Lots of noise from the streets comes into the room (traffic and people visiting opposite bar/disco). Kitchenette is hardly worth the price: only one stove, one cooking pot, no oven and no microwave and one noisy fridge. Receptionists are not very customer friendly and will neglect the guests, unless the guests approach their desks (may be something Danish though). They charge an extra fee for foreign credit cards.

Like location, the duplex room etc.

Shall be more friendly recieption front desk. Shall provide more information on going around and sight seeing.

location,room fee

weakness wifi

Not all of many but staff at the reception desk was not very helpful nor nice.

good place, rather convenient for sightseeing

ungracious stuff, a smell of mold in the rooms

it was really clean and the staff very kind. it is next to tivoli therefore it is in the center next to the central station next to the main market street.

it was not a 4 star hotel. the rooms were small it was a 3+ but the rest were ideal

The location was great easy come and go. Old building but nowdays facilities. I like it, we like it all what adult couble need from hotel.

Must say brakfest was great but personnell too active and plates and knifes dessappear even was middle of plate. comes like nerveuse, hurry feeling in breacfast room.

Excellent location near Stroget and Tivoli

Rooms were not cleaned properly or beds made up every day. No tea or coffee facilities in room. Room service for 2 cups of tea cost 100Kr and consisted of two mugs of warm water, tea bags and a beaker of milk, handed over at door without a tray. Much juggling required. Soap in bathroom was not renewed when it ran out. Personal items however were removed from bathroom before they were empty. Manager unavailable for comment. Wonderful Copenhagen, not spoiled by awful hotel

It was a good location.

The staff were not very helpful with requests such as plug adapter and other, they do not cater to a business traveller. The rooms are very small and there is nobody to help with luggage when bringing it upstairs. I had requested an early check-in but was unable to get this.

Good use of older building with nice roomey entrance, restaurant, stairs etc. Room was small but very comfortable. Good location for downtown, yet quiet surroundings.

Price stated on Booking.com in booking confirmation (dkk 1650 did not agree with what the hotel actually charged on my creditcard (dkk 1698.68).

Excellent restaurants, Il Peccato, Beef and Reef and Evita. Fair hotel price for the location. Quiet hotel in the city centre. Good breakfast.

It is located in the city centre very close to Tivoli. This was the hotel that offered the best prices, though expensive, in the area.

The room I had on the top floor was rather small (about 8 m²) and at the end of a long corridor. For that reason (I guess) I had some problems to access the wifi connection. Furthermore the heading was noicy. Nothing "additional" in the room (eg no iron, kettle, shower cap). The breakfast was not included so I had to pay for it. However I found that 150 DKK for a "normal" breakfast was very expensive.