Ascot Hotel & Spa  

Lo único bueno, la ubicación. Y el desayuno.

La habitación era muy muy pequeña e incómoda, el wifi funcionaba muy de vez en cuando. Muy mal la limpieza. El personal no se esmera en atender a los clientes.

Instalaciones, trato, desayuno

El Spa es de pago y solo ofrece tratamientos de belleza. Los aparatos del gimnasio no estan bien mantenidos.

La ubicación.

El hotel está catalogado como de cuatro estrellas. Con los cánones españoles le sobran dos al menos.

Nos ha encantado la ubicación del hotel y la habitación que permitía cenar porque estaba equipada con nevera, fregadero y vajilla.

La verdad que en general estaba todo muy bien.

Buena ubicación

Habitaciones con malos olores, camas sucias y poco confortables

It's beautiful hotel in a great location. My room was a good size and seemed clean. I liked that I had a fridge and the bed was comfortable. Free wifi.

My bathroom smelled like sewage. The deodorizing effort by the staff was not sufficient. The fitness center was in poor shape. One of the two elipticals was missing a power peace, the other squeaked horribly. The treadmill would shutoff after a few minutes of running.

Location. Caused I stayed for 6 nights they kindly upgrade my room to double room with seperation between kitchen/bathroom and bedroom which is very nice.

They should also equip the bathroom with heater and the heater in bedroom is rather small which is unable to make the room warm enough.

Single room is quitespacious & comfortable

Very poor service, front desk lady was very rude

good location

shower was too small and not so comfortable.

Good breakfast kept you going all day if needed - but better earlier than towards end of breakfast session

Room was cold on arrival as the radiator wasn't fully working - better after provided extra heater. Remote control didn't work but as not in room too much didn't bothered requesting new one it was just irritating. Staff on reception did not always acknowledge that you were waiting for service - on worst occasion 2 staff took phone calls while I was waiting and didn't look at me once - I did wonder if this was because I was collecting my bag and no longer a paying customer!!

Location and the breakfast was good.

Rooms are small. Rooms are noisy, you can hear people in the corridors and talking in their rooms. It is terrible. My room stunk of smoke coming from other rooms. The bar isn't always staffed. This is a 3 star hotel at the most. Not a 4 star!

Breakfast was included was good. The room was nice, we got a free room upgrade from standard to superior which was lovely.

For a double room two single beds had been placed together which was comfortable enough but the doona/duvet was not one large single piece but two small ones which was frustrating. Also for the kitchenette there was no kettle or tea/coffee facilities which I usually find when staying in 4star hotels.

Excellent staff Location Safe parking

Parking, expensive and cramped.(but safe)