Ascot Hotel & Spa  

部屋が広くて快適でした。洗面所の流しは少し小さかったのは気になったが浴槽付でした。エアコンはなかった- ので、少し暑かった。 ホテルの照明がおしゃれでした。

Rooms very clean and centrally located: main trainstation, Tivoli, shopping area, restaurants, cinemas and bars are all on walking distance.

Basic rooms are not worthy of the 4 stars! Rooms are very small; paid for upgrade and got a decent 1-person room that they sell as a 2-person room! Wooden floor in hallway and rooms make squeaking noises, that can be heared throug the walls. Lots of noise from the streets comes into the room (traffic and people visiting opposite bar/disco). Kitchenette is hardly worth the price: only one stove, one cooking pot, no oven and no microwave and one noisy fridge. Receptionists are not very customer friendly and will neglect the guests, unless the guests approach their desks (may be something Danish though). They charge an extra fee for foreign credit cards.

Like location, the duplex room etc.

Shall be more friendly recieption front desk. Shall provide more information on going around and sight seeing.

location,room fee

weakness wifi

The location was great and conveniently close to the city center.

Hotel room wasn't clean as I expected, especially the bathroom. When I complained at the front desk, the staff member there didn't seem particularly interested, rather asked if I had cleaned the bathroom and whether it's clean now. I really didn't like paying for a hotel room and have to clean the bathroom for them on checking in. I will not be staying here ever again.

good location

shower was too small and not so comfortable.

Good breakfast kept you going all day if needed - but better earlier than towards end of breakfast session

Room was cold on arrival as the radiator wasn't fully working - better after provided extra heater. Remote control didn't work but as not in room too much didn't bothered requesting new one it was just irritating. Staff on reception did not always acknowledge that you were waiting for service - on worst occasion 2 staff took phone calls while I was waiting and didn't look at me once - I did wonder if this was because I was collecting my bag and no longer a paying customer!!

Location and the breakfast was good.

Rooms are small. Rooms are noisy, you can hear people in the corridors and talking in their rooms. It is terrible. My room stunk of smoke coming from other rooms. The bar isn't always staffed. This is a 3 star hotel at the most. Not a 4 star!

Breakfast was included was good. The room was nice, we got a free room upgrade from standard to superior which was lovely.

For a double room two single beds had been placed together which was comfortable enough but the doona/duvet was not one large single piece but two small ones which was frustrating. Also for the kitchenette there was no kettle or tea/coffee facilities which I usually find when staying in 4star hotels.

Excellent staff Location Safe parking

Parking, expensive and cramped.(but safe)

After my last visit I was disappointed with the Solarium not working and also the running machine was broken. It was great to see the Solarium working again and a brand new running machine :) Delighted to see a hotel keep their standards high

Great hotel, great breakfast,

Good location, good service...