Best Western Mercur Hotel  

Late check in

Lo staff non è per nulla preparato: crea molta confusione per pagamento con carta di credito, addebitando la cifra errata e bloccando il credito per autorizzazione pagamento. In seguito all'esperienza personale e alle recensioni lette, mi verrebbe da dire che la confusione nei pagamenti viene creata volontariamente. Camere troppo calde, senza possibilità di regolare la temperatura.

Posizione ottima: a 5 min a piedi da stazione, tivoli e radhus. Camera carina colazione ottima e abbondante

Camera senza frigobar camera poco arredata(1 armadio piccolo e nessun comodino), adatta per brevi vacanze ma non per lunghe; doccia senza piano doccia

Buona posizione per visitare la città

Arredamento essenziale, in camera non c'era nemmeno un comodino, e in bagno neanche un appoggio per il beauty case

La posizione è molto buona , a 5 minuti a piedi dalla stazione e 10 dalla zona pedonale. Colazione a buffet buona e varia.

Bagno piccolo e dall'aspetto datato , da ristrutturare. Moquette logora e sporca in camera e nei corridoi.

La posizione

Servizio Internet ... approssimativo ....

Letto e colazione

Moquette

L'aspetto del bagno......davvero misero

l'unica cosa posotiva è che l'hotel si trovsa in centro e non si hanno grossi problemi per il parcheggio

l'hotel ha grossi problemi con il pagamento con carta . "stranamente" eravamo in due con carte aziendali, pertano sicure, e entrambi abbiamo avute prblemi, alla fine pagato con carte private. colazione scarsa per le abbitudini del posto. pulizia scarsa nelle stanze

There was flooding damage prior to our stay and the staff was good enough to accommodate all their guests with breakfast at a nearby hotel. I was also able to change rooms when I found I would be facing a very busy street. They also used breakfast vouchers which I found was a nice touch to deter non-guests as theft was a concern. Also very short walking distance to the Central train station.

It was basic, no frills. The housekeeping could have been better because we never got tissues or hygiene trash bags replaced during our 5 day stay and the coverlet of the bed could have been cleaned better, but these are minor complaints and this is a 3-star hotel so it was not unexpected. Also loud young travelers in the next room are not the fault of the hotel, but it didn't add to the enjoyment.

Staff very friendly and helpful. Reasonably priced, considering location.

Reception staff were excellent. Good location - close to station.

Room was smaller than anticipated.

This hotel is reasonably well located, being a short walk from the main railway station and close to the main shopping streets.

The rooms are stuffy, with little or no ventilation. The window can be opened but this comes at the expense of excessive noise due to the fact that the hotel is located on a busy road and opposite a very noisy train line. Would not recommend if you want a good night's sleep.

Location is fine. Fairly comfortable.

Ventilation in the rooms is very poor, since there is no air conditioning and the windows open just a little, so in the morning of a sunny day the room gets hot. The bathroom would be fine if not for the shower place, whose floor has no separation from the rest of the bathroom. It is very annoyng to dry the floor with towels every time you take a shower. Not compatible with a 3 stars hotel!! Never saw this in a 3 star!