First Hotel Østerport  

We have ordered a double bed room, but we were given a twin room instead. Also, the hotel is located just next to the railway, it is very noisy all day. The hotel staff said that the train services would stop between 11 pm to 6 am. However, we could still hear the noise from train past by at 2 am. The staff was dishonest on the noise problem. The room did not has any mini bar. There is only a self-serviced coffee machine at the front door of the hotel. No Kettle in room, poor wireless internet, only occupied for one device at one time.

It was really easy to get to, across from a train station on the line which connects with the airport, and about 15-20 minute walk into the main pedestrian part of town. The hotel is right next to the train tracks but we didn't find the noise of the trains annoying at all, definatly not at night. There was no kettle in the room, however, in the lobby you could get coffees/tea at no charge if you are staying at the hotel.

In my opinion rooms should be clean more frequently and there must me some discounts applicable for personnel who belongs to organizations like UN etc.

It's a nice Hotel to stay a night or two. Maoney for value is very good for quite expensive city like Copenhagen.

Some visitors complained about the noise from the nerby rail tracks. Personally I had no problems with that.

Very friendly and helpful staff - I asked to look at some rooms and this was no problem. Breakfast is good and not a bad price for Copenhagen, nice to have free coffee and tea in reception

Only thing I could comment is that this is a hotel right on the railways lines and the railways 'side' is not as noisy as advertised. Actually, if you like trains, as we do, is nice to site and watch from your hotel room. So what the complaint? Reception initially sold me a change to the 'quiet' side which proved to be a dark and more 'old fashioned' interior and with the most depressing view from the single window... Give me the railway side anytime in preference. The only time you feel the train going by is the train to Helsingør....i can live with that...

The hotel is near the transports, the staff was nice and the breakfast was also good.

When we arrived the room was not very clean and we had food in the chair and other people's hairs in the bed.

Excellent Hotel

Location is good right opposite to the train station

The rooms are only a few meters from the railway tracks and the whole night you can hear the trains passing.

Great value for money, particularly for regulars with the Nordic Choice Club. The superior rooms face away from the railway line and do not suffer the noise and vibration. The breakfast buffet comprises a wide selection of cold and hot delicacies. There are several restaurants within walking distance. Location opposite Osterport station makes it easy to reach from the airport - train (not metro).

The standard rooms overlook the railway line and suffer noise and vibration but it is relatively quiet overnight and I slept well. I did complain when the radiator did not work and was offered another room.The hotel has a bar but no food other than breakfast.

I like the free coffee and tea available 24/7.

I would've liked to have a fridge in the room.

The hotel is very well located, next to a train station and along a main road. It is easy to get to and is a good starting point for exploartion in any direction.

The hotel had some works going on on one of the floors and from 7am I could here drills and other very loud noises which disrupted my sleep every day!

Staff were very friendly after I left something behind and were very hepful in sending it to me.

Breakfast could do with bit more vegetables