First Hotel Østerport  

Spacious and comfortable rooms with free wi-fi connection available. Rich breakfast buffet. Friendly and willing to help staff. All this at one of the lowest rates in town.

Unfortunately quite noisy because of its location just beside the railway. Ear plugs are provided freely in e ach room, but trains passing by trhough the Osterport station make the building vibrate vigorously.

Location. Everything worked as it should. Breakfast was fine. Staff were friendly and helpful

My room 201 had too much noise from the attached staircase

Whereas the hotel is located just beside the railway, it is really not noisy, even if your room looks to the railway. It is very easy to find and you can reach it from the airport without changing the train. Very nice and green surrounding. One step away from Kastellet, where you can make wonderfull walks with a view over the city and the sea.

Fine location, just 50mtr from the trainstation. Room was comforatable enough, no extra's though. Room and bathroom were clean.

Unless you are a very sound sleeper, make sure you get a room on the right (means left) side of the hotel, otherwise you sleep about 5(!)mtr from the nearest (and busy) railtrack. In that case there is a permanent noise, either from passing trains or ones that are waiting to depart. No chance to open a window then. I got a room on the good side after a sleepless night.

They have bikes that you can rent. Very close to parks and train station. But you can't sleep during the night.

The hotel is like part of the train station so you can hear and feel every train that arrives or leaves Osterport Train Station. So in the cheapest rooms you cannot sleep and you don't have breakfast included. So it's like sleeping under a bridge: no food, no sleep. Bad smell in the bathroom.

The coridors where smelly and really in bad shape.The carpet was very dirty.

Is good for a hostel, but not a 3 stars hotel.

The friendliness and professionality of the staff

Since the new owner took over, the Swedish tv channels have disappoear. This time not even the main Danish channel worked. The coffee machine in the lobby was out of order

Very friendly and helpful staff - I asked to look at some rooms and this was no problem. Breakfast is good and not a bad price for Copenhagen, nice to have free coffee and tea in reception

Only thing I could comment is that this is a hotel right on the railways lines and the railways 'side' is not as noisy as advertised. Actually, if you like trains, as we do, is nice to site and watch from your hotel room. So what the complaint? Reception initially sold me a change to the 'quiet' side which proved to be a dark and more 'old fashioned' interior and with the most depressing view from the single window... Give me the railway side anytime in preference. The only time you feel the train going by is the train to Helsingør....i can live with that...

The hotel is near the transports, the staff was nice and the breakfast was also good.

When we arrived the room was not very clean and we had food in the chair and other people's hairs in the bed.

Excellent Hotel

Trains are coming often. I did the booking on the internt, but was a little bit surprised by this noise.

I like the free coffee and tea available 24/7.

I would've liked to have a fridge in the room.