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First Hotel Mayfair
Helgolandsgade 3, Vesterbro, 1653 Copenhagen – Show map
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138 properties in Copenhagen
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1441 verified reviews
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First Hotel Mayfair's staff speak: English, Danish
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Hiking, Bicycle Rental, Library
Food & Drink
Free! WiFi is available in the hotel rooms and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
Car Rental, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Non-smoking Rooms, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children from 0 to 3 year stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
First Hotel Mayfair accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 1441 reviews
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Very good breakfast selection in a bright clean breakfast room. Free coffee and tea are available in the lobby during the day. Close proximity to the Central Train Station and shops / restaurants.
No air conditioning or fans..rooms on top floor can be very hot in summer. No batteries in the TV remote control and no spares at reception.
Good size room Helpfull stuff
Small Breakfast room If u go late u may not have a table
Good location. Helpful staff. Great breakfast.
No coffee machine or any coffee available on site. No refrigerator in rooms. No safe deposit in room.
Staff was helpful, communications were prompt, breakfast was very nice, easy walk into main tourist areas
Room was cramped, felt a bit worn, towels were thin
Nice room, good location, ok breafast and very fast and service mindes straff. Enjoyed our stay.
Room 320 have a very poor wi-fi
The staff was super friendly and helpful. Basicaly very nice decor, especially in the common areas.
The room was small, its layout wierd, uncomfortable. Bathroom is in dire need of renovation. The ventillation of the kitchen is in the inner yard, which was very loud and echoed between the buildings.
no air con,safe or mini bar.pillows too soft and small.shabby bathroom,stiff taps,rough towels.had to move rooms due to outside noise at night.rooms overlooked,no privacy when curtains open.no water pressure for taps or shower.
The only good point is its location. It is near Tivoli.
I prepaid the room rate at booking.com half a year ago. But when I arrived at the reception counter, the lady said I did not pay for the room. Luckily, I brought the banking statement with me showing the amount I paid for the hotel. Then the lady said they had changed a new system and that's why whether I paid or not was not shown in their new system! Unfortunately, on the day when I checked out. The same lady requested me to pay the room rate again! I told her one more time I had paid it a long time ago! Secondly, the room is really old and dirty. It is very obvious that the tables and the floor are not cleaned every day. The bedding sheets and pillow cases are not changed. The receptionist said they are changed only every 2 to 3 days. When I asked her why there was still rubbish on the floor. She said the cleaning lady would touch the things belong to the customers. It seems that they don't know how to identify customers' belongings and rubbish! There was no shampoo, body wash.... given on the second day when we stayed. As I was traveling with 2 children, I needed to get two more towels but the lady wondered why we needed 2 more towels. First Mayfair Hotel is the dirtiest hotel I have ever stayed. The staff are not friendly. The breakfast coupons given to me on the first day were not enough for four of us to have breakfast. The waitress at the restaurant asked my children for the coupons. Then I had to go back to the reception and asked whether the children needed to have coupons as well. Then the receptionist found that she did not give me enough coupons. But this happened on the third morning only. Another waitress didn't ask the children for the coupons on the first two days. They do not have a computer at the restaurant to record who has eaten the breakfast already. Once after this waitress asked me for the coupons and then ten minutes later another waitress asked the same question again.
Very small. No AC. Too much furniture I'm room. Seating for five not needed. No shower caps.
We asked for a room in the back and it was nice and quiet. Breakfast was well presented and abundant as to quality and quantity. Staff were very pleasant and very willing to be accommodating.
We arrived on a very hot day and there is no air conditioning. Also the hotel adjoins a subway or some type of road construction site but being in the back it was quiet. Not sure if the rooms in the front could say that.
Great location walking distance wonderful breakfast great staff
lots of noise fri night
The Mayfair has a good location relatively close to the Central Railway Station and an easy walk to many shops and restaurants. The breakfast room is bright and airy and has a very good selection.
The rooms on the 5th floor get very hot in the summer and although you can open the windows, there is no air conditioning or mechanical ventilation available. A large double story workers storage shed is right outside the front of the hotel.
Breakfast was very good, lots to choose from. Comfy seating in the public rooms. Coffee and tea from 4pm is free. Pleasant outdoor courtyard to relax in. Near to or within walking distance of attractions. 5 min from train station.
No shelf in bathroom. Toilet was too close to the basin, and very claustrophobic. No A/c.
Size of room and shower in the bathroom Location close to city center and central station Staff at the reception Breakfast
Cleaning can be improved even acceptable Ventilation (fan at least) would have been welcomed - (noisy outside with open windows)
Room was filthy. Founds two pieces of candy on the floor. Carpet is badly stained.
Quite a handy location for access to the Central Railway Station, about a 5 minute walk. Tea and coffee facilities are provided in room and at reception. Plenty of choices for eating out nearby. Very good selection at breakfast buffet.
The Hotel has had a recent change of ownership and/or management and the front desk staff need training. No air conditioning. Rooms vary greatly in size and there are some some annoying maintenance issues, like no batteries in the TV remote control
The cleanliness, the staff, the breakfast and the interiors are worth appreciation.
The location was a bit confusing. A proper map with directions, for the guests, would be appreciated.
location and bikes
lack of air conditioning and noise from sex shop across the street
Great location, just few minutes walk from the main station and the Tivoli Gardens. Lots of eating options nearby as well. Excellent breakfast including salmon, pates, good cold cuts, bacon and sausages etc. the room was bright and comfortable.
Some noise from construction work nearby in the morning but this is going on all over the city centre with the extension work being undertaken for the Metro system.
Staff attention Breakfast Cleanliness
Lack of safe
central location, good choice breakfast menu
no tea.coffee avaliable
The breakfast was one of the best I have ever had at a hotel. Great variety, everything was very fresh. They did not skimp.
While the rooms were very good, they need a bit a refreshing, i.e. the carpet, etc.
Location was perfect. Right in the heart of lots of action. We could walk to multiple attractions to include a water boat tour of the city, Trivoli, museums and restaurantes. Plus the train station was only a couple blocks away. Perfect location and the staff was very helpful.
The room was small but very nicely done. It was a little tight but in a large city anyway, that is probably to be expected.
Convenient location - 5 min walk to railway station, 10 min walk to city centre. Quiet room, windows opened.. Good breakfast selection. Nice lounge area near reception
Bedding too warm for summer especially as we were on the top floor. Would need a/c on hot nights.
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