Grand Hotel  

We are always made so welcome. We have stayed at The Grand several times now and wouldn't stay anywhere else in Copenhagen.It is central to everything, the staff are lovely and the breakfast is amazing!

I would like tea/coffee making facilities in the room.

Good location, very friendly staff.

Not very clean.

Good location and easy to find from the train station. 3mins walk to tivoli gardens and 5 mins walk to the pedestrain shopping street. There is free wifi throughout the hotel and english tv channels.

Condition is quite run down and rooms are tiny. Eventhough the lifts service every floor, we had to walk down a short flight of steps to get to our room (strangely). The bathroom has 2 taps, it takes some time for the hot water to warm up hence difficult to manage the mixing. There is no kettle, fridge or safe in the hotel. Overall not up to the service standards of a 4 star hotel, and is overpriced.

Very friendly personnel

The hotel was fine. Quality of room was worth the money I gave. It was small, but clean. Breakfast buffet was good. Breakfast was not included into the price, but I decided to pay for it. Location is excellent for those who want to go around the city - it is in the center of the city. Metro and train station are in the walking distance - about 1 minute of walking.

Although I reserved and payed for the triple room, it was actually twin bedroom, with extra bed. That extra bed was bad, really bad. We were there in December, and the room was not heated up enough. After I informed the receptionist about this, they gave us electric heater.

Location

Very central location, friendly staff who were very helpful, good breakfast

The room was a little tired

The location close to the railway station is exellent. And the breakfast buffet was quite good. The bed was also fairly comfortable.

The bathroom was not good enough, with a shower that made almost the whole bathroom floor wet when used. And the room was very small.

great location, very near to the central station, the room rate is also quite competitive.

The room's condition is very poor. Our room is missing nessesary things such as fridge, safe and shower cubicle. Breakfast is good.

I liked the hotel's central location, genteel old word charm, the cordial and helpful staff, my pleasant, quiet room, and perhaps especially the wonderful breakfast. It included everything from both Scandinavian, English and American traditions, and all of it of excellent quality. - My "standard single room" was spacier than some European rooms of that description, especially in older hotels.

Very good location, free wifi internet (although not very strong signal in room 328). Good breakfast too.

Room small, bed extra small (very surprising for a norther European country), limited TV channels.

The staff were helpful and curtious

The hotel rooms did not have coffee or tea making facilities.