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Sankt Annae Plads 14-20, 1250 Copenhagen – Show map
Excellent location – rated 9.3/10! (score from 1826 reviews)
Rated by guests after their stay at Hotel Neptun.
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139 properties in Copenhagen
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1826 verified reviews
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Hotel Neptun's staff speak: English, Danish
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Bicycle Rental, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and costs DKK 35 per 24 hours.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years are charged DKK 275 per person per night in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hotel Neptun accepts these cards and reserves the right to pre-authorize your card prior to arrival.
The property will be undergoing renovations from Wed, Oct 01, 2014 until Thurs, Apr 30, 2015. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.
Based on 1826 reviews
Value for money
Show reviews from:
Opened in May 2014, this central hotel is just 270 yards from Kongens Nytorv. It has free Wi-Fi and modern rooms with private bathrooms. Strøget and Nyhavn are both within a 5-minute walk.
Score from 1567 reviews Very good
In a heritage-listed 1780s building, this waterfront hotel is next to Amalienborg Royal Palace and across from Copenhagen Opera House.
Score from 2304 reviews Very good
Opened in 2014, this central Copenhagen hotel is 450 metres from the Amalienborg Castle. It offers individually designed rooms and free Wi-Fi access.
Score from 445 reviews Very good
Dating back to the 17th century, this luxury hotel is a 3 minute walk from Amalienborg Palace and the charming Nyhavn waterfront. It offers elegant rooms with flat-screen TVs and free Wi-Fi.
Score from 1040 reviews Good
Bad internet conection
Great location. The staff is stellar. Very comfortable room. Walking distance to many sights. Metro station about 5 min walk. Highly recommended.
The location was great. Breakfast was really nice. Staff very friendly.
Our room didn't have airconditioning. We had to use a fan which was not so great. Keeping windows open was not really an option due to outside noise. Bathroom very basic. It lacked the little things I expect from 4star hotels: face towels, separate shampoo and conditioner, shower cap etc. It only had wall fixed soap and shampoo. Clean but not very modern. A little too basic for the price.
value for money (very expensive for what they offer) bedroom very small, same the bathroom (I think this has 2 square meters all room; it has bathtub but is useless - it is around 1 meter long -maybe a child can use it)
Location near to nyhavn main harbour.
Rooms need updating. Nice bedding, but needs new bathroom.
Location close to the canals, the garden n the palace
The staff could be friendlier. They could proactively ask customer if they need anything rather than waiting for customers to get their attention.
Location right beside Nyhavn. Breakfast was included and of high quality with free tea/coffee available through the day. We rented the hotel bikes which were great. Rooms were nicely decorated
Some of the rooms face into an internal courtyard and hence are devoid of natural light. Some rooms do not have aircon - though it was cool when we were there so not a problem
It needs an extensive refurbishment and probably a new management because the staff is not always very well trained to answer you in a proper way. The room was utterly narrow, facing over their lounge and noisy. Too expensive for this level of service.
The facility is old and worn out needs serious renovation
Amazing location near the harbour, good breakfast, nice hotel
Location / friendliness of staff / size of rooms/cleanliness of hotel
Very good breakfast
Too small room No shampoo (only liquid soap)
They first put me in the room with no air conditioning and windows coming out to the street. Plus it was actually in a very bad shape. I asked to chane it and had another one with air con but could not regulate it myself and it was sooo loud. Overall I am so disappointed with the hotel, it's state, cleanliness and staff.
Excellent breakfast 10 minute walk from Metro, airport line Nicely decorated and furnished Tea and coffee available all day A few minutes wale from Nyhaven restaurants, bars and a convenience store very close.
No airconditioning in standard rooms
pay for internet after the first hour that didn't work anyway pay for breakfast A/C poor with no controls small room uncomfortable bed no washcloths no bathroom fan to vent Pay for late check out
No aircondition! Lots of sound from the streets
near everything in town free coffe all day
This hotel is pretty good location that why I can come to good spot by waking or bike. Also this building is very historical building and staff is so kindness.
Nothing special eventhough price is expensive but it can't be this country.
Very central. Close to Nyhaven. The superior double room was large enough with outside windows and a bathroom with shower. Large flat TV screen - important because of FIFA Cup. Nice, helpful staff. Very good breakfast.
No air conditioning but they said it is not usual in Copenhagen.
breakfast was good
very hot, not very clean, not very quiet, smokers right out front caused lobby to constantly smell like smoke.
The location was ideal for what we needed. The male receptionists were very friendly and extremely helpful.
Our room was not cleaned throughout our stay, we received clean towels each day. The carpet was not vacuumed and the bathroom was not mopped.
the location was perfect
no wifi!! then when you buy it, it was very poor. requested room facing out and given room facing courtyard. could not even see the sky. staff arrogant
Breakfast was good. Nice bathroom. good location, clean.
We were told that check-in was only at 2:00 pm, there was no attempt to let us know if a room would be available earlier. Also,the room had no access to fresh air-or any view other than the hotel covered courtyard. Poor rooms with no fresh air seemed typical of what we were given when we used Booking..com to book hotels! We were always directed to what seemed to be the worst rooms in the hotel.
Location - superb. Few hundred yards to Nyhavn, National Theatre, Harbour, shops, sights..... Double room was bright and airy Hotel décor very attractive Buffet Breakfast more than adequate Bike hire Lounge on ground floor and Roof terrace
Bathroom was a little tired and cramped but functional. Quite a lot of steps up and down on our floor and step in lobby of room and to bathroom which could be a hazard for the less nimble
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