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Sankt Annae Plads 14-20, 1250 Copenhagen, Denmark – Show map
Excellent location – rated 9.2/10! (score from 1582 reviews)
Rated by guests after their stay at Hotel Neptun.
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Hotel Neptun's staff speaks: English, Danish
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Bicycle Rental, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and costs DKK 35 per 24 hours.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years are charged DKK 275 per person per night in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1582 reviews
Value for money
Show reviews from:
In a heritage-listed 1780s building, this waterfront hotel is next to Amalienborg Royal Palace and across from Copenhagen Opera House.
Score from 2473 reviews Very good
Opened in May 2014, this central hotel is just 270 yards from Kongens Nytorv. It provides free Wi-Fi and modern rooms with private bathrooms. Strøget and Nyhavn are both within a 5-minute walk.
Score from 2761 reviews Very good
This hotel is in the hip Vesterbro district, about a 5-minute walk from Copenhagen Central Station and Tivoli Amusement Park. The hotel has free Wi-Fi and a varied breakfast buffet.
Score from 1764 reviews Good
This modern boutique hotel is 320 yards from City Hall Square and Copenhagen’s pedestrian street, Strøget. It features free Wi-Fi, a rooftop terrace and 2 restaurants.
Score from 590 reviews Very good
- Nice staff - Nice design - Nice loaction
- Really bad cushions in the bed - Poor breakfast and they did no refill even if there were many customer eating breakfast - Top level room "small double room" to heated.
The location was perfect, 2 minutes from Nyhavn and 5 minutes from Amalienborg. The room was very well decorated and cosy. Staff were nice. Genuinely the hotel has a nice 'feel' to it.
The pillows weren't the most comfortable (2 pillows instead of 1 pillow + 1 cushion would have been better) and free wifi would be nice.
No available coffee/tea facilities in room or during the day in the bar/cafe Expensive one only choice for breakfast. Double bed was separate singles with separate duvets.
I made a reservation in the last minute and so there was only a small room left. But upon arrival the hotel offered me an upgrade for free - so I ended up in a big room with a very big and very comfortable bed. Greatly appreciated! Clean and nice hotel with easy access to restaurants in the neighborhood. I can strongly recommend the hotel.
Breakfast was a litlle pricy
We stayed at Hotel Neptun also a few months ago with a group and are going to stay there again next January although there was a construction going on - I think that says everything what we think of the hotel. H og S - Reykjavik
Very nice cosy hotel in a quite area and very close to Nyhavn. Everything is in a walking distance. Very comfortable bed. Two guys at reception were very helpful.
The hotel is under reconstruction (noticed in advance) and it hasn't been very pleasant to hear all construction sounds at 7 in the morning. But honestly, I spent 2 days on weekend and during the weekend it was peace and quite in the morning :)
The night porter ( from Jamaica) was very good and service minded. Needs mentioning.
minibar did not work (no cooling or power. could not be fixed during our stay. No soap in the bathroom, only shower. Tiles broken on floors and walls. reception personnel not very friendly. We have stayed in Neptun many times, but service level and comfort greatly reduced, and even had to pay for the WIFI ( out of touch!) and higher room price. would need some improvement for us to come back again
Friendly staff, great location and access to sights, subway, and restaurants
The staff were exceedingly helpful and polite. I even had a welcome home 1 night which was just how it felt ( like home). Everybody went out of their way to be friendly and accomodating. Will return and do highly recommend. Outstanding
Location is awesome, just perfect! Hotel is small and cozy, decorared with care and style. Staff is friendly and helpful.
Our room was very warm, and the aircon was out of order. Hard to fix, and our room was facing the internal courtyard si no windows could be opened for fresh air.
Excellent breakfast and related facilities. Prospects for a new bar will be a welcome and necessary addition at a claimed 4 star hotel.
Window to closed courtyard without fresh air.
-Kind people,always eager to help you anytime.(everybody speaks English..) -Clean city with good public transportation.
-Awfully expensive city. -Too cold in winter.
Staff helpfulness and overall comfort, good breakfast.
Wifi which was paying did not work all the time... Wifi is a standard commodity which nowadays is part of the service so it did not help that the connection was unreliable , in fairness to the staff I did not get charged for it...
We keep returning to this hotel primarily for the location, which is more pleasant than the Vesterbrogade area.It is a clean comfortable midscale place with a reasonable breakfast and is not too expensive for Copenhagen.
The hotel is undergoing a renovation program until at least May 2015, so some noise was evident even on Sunday. Overall though the noise level was low. On check out my credit card was used without the normal "do you want to leave the bill on the card?" question, so as I wanted to pay with cash (to avoid the hefty foreign card charge) a refund procedure was necessary. I'm still waiting for the refund!
room arrangement, beakfast selection and friendly staff
renovation work at hotel
Ambience - the room overlooked a covered courtyard Tea and coffee constantly available Rooftop terrace Free one hour of Wi-Fi Location close to Nyhavn
Pleasent and polite staff.
The hotell was difficult to enter with a stroller. The rooms were small (we paid for superior but it turned out to be a regular one), fungus in bathroom ceiling, uncomfortable beds and generally in urgent need of renovation and dirty.
The staff is helpful but inexperienced.
The bathroom is very badly designed and is dangerous for senior citizens.
Excellent position just around the corner from the Nyhaven. Very god breakfast. Very helpful staff.
Although frosted glass windows, the lack of any blinds/net curtains in the bathroom made us feel rather "exposed". Very poor water pressure and inconsistent hot water. Having to pay for WiFi after first hour is not in line with majority of hotels we have stayed at around the world.
I like the location.Very good. The arquitecture of the hotel,interior and exterior. Also friendly staff.Good cleaning of the room.Good Breakfast.Nice music.
I was a little hot in the bedroom. Also the shower could be better.
We have been coming to this hotel for the last 6 years and it is Always a pleasure to come again. As we read on the page before booking, renovation of the hotel is going on. Though it did not affect our stay (or good sleep) at all. We stayed the night to Sunday. Fair space in the room, with all we needed. Strong water pressure in the shower. Comfortable bed and pillow. The breakfast room is now bigger than it used to be (I miss the big pink soffa anyway ;) ).Great variety of food. All delicious. Good coffee. Guests can drink coffee even outside the breakfast time, so generous. Thanks.
proximity to nyn haven, opera house , metro museum of art (SMF) range of restaurants ,bars in vicinity. free coffee in post breakfast period. staff were friendly and very helpfull
builders early start in adajent rooms. weather was poor ..not hotels fault !! lack of bar. probably as a result of builders works
Everything was clean and comfortable.
Two lamps were not enough to light the room and despite requesting another one none was ever provided. No shower curtain in the bathroom so the floor was lake like each time I used it.
Be Aware :This is not a 4 star Hotel ! The 4 strs are only a part of the Hotels logo.
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