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Sankt Annae Plads 14-20, 1250 Copenhagen, Denmark – Show map
Excellent location – rated 9.3/10! (score from 1681 reviews)
Rated by guests after their stay at Hotel Neptun.
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140 properties in Copenhagen
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1681 verified reviews
They speak your language
Hotel Neptun's staff speaks: English, Danish
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Bicycle Rental, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and costs DKK 35 per 24 hours.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
All children under 3 years are charged DKK 275 per person per night in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1681 reviews
Value for money
Show reviews from:
In a heritage-listed 1780s building, this waterfront hotel is next to Amalienborg Royal Palace and across from Copenhagen Opera House.
Score from 2271 reviews Very good
Opened in May 2014, this central hotel is just 270 yards from Kongens Nytorv. It provides free Wi-Fi and modern rooms with private bathrooms. Strøget and Nyhavn are both within a 5-minute walk.
Score from 2159 reviews Very good
This boutique hotel is just around the corner from Copenhagen’s picturesque 17th-century Nyhavn waterfront district. It offers free Wi-Fi and rooms with flat-screen TVs and Danish designer furniture.
Score from 922 reviews Very good
This ultra-modern, stylish hotel is on an artificial island in central Copenhagen, right next to Fisketorvet Shopping Center. Guests can enjoy free Wi-Fi, gym and sauna access.
Score from 1302 reviews Good
Everything was clean and comfortable.
Two lamps were not enough to light the room and despite requesting another one none was ever provided. No shower curtain in the bathroom so the floor was lake like each time I used it.
Be Aware :This is not a 4 star Hotel ! The 4 strs are only a part of the Hotels logo.
Size of rooms. We were not told hotel was under construction. Rooms were tiny and bed was very uncomfortable. Bathroom was not clean. Mold was growing everywhere.
Proximity to harbour, canal and restaurants Palace walking distance of most venues.
Price of breakfast
I liked the location in downtown. Easy walking to see the sites. We were only there for a nite and it was too short a stay. Love to go back for a longer stay and I would choose this hotel again.
Very centrally located hotel. Good facilities and very quiet considering central location.
location. comfortable beds.
House keeping are sloppy and the rooms/bathrooms could use a face lift. I had to change rooms due to burnt smell and overheated room, but that happened on day 3, after several complaints. I had to ask twice to replace lightbulbs that were not working. They are still doing noisy construction work.
Room temperature - very hot.
- Small room - No fresh air - Noise due to renovation from 7/8 AM on - WiFi doesn't work in the room
Loved the location - short walk to Nyhavn harbour with several dozen great little restaurants along the waterfront. Easy walk to beautiful sites. A block away from Amalienborg Palace where the royal family lives. Not in busy commercial downtown area. Easy walk to shopping streets. Bus stop right beside hotel goes right to train station (66). LOVED THE HOTEL AND LOCATION. Staff was very cordial and accommodating. Breakfast buffet was extensive and breakfast room was great. We stayed in several other hotels and liked this one the very best. I will always stay there in the future.
Wi-fi does not work well in rooms. But they had free internet stations to check email or research whatever - so it really was no problem at all. Most reviewers complain about wi-fi but it was very easy for us to work around that problem.
Very nice located and perfect for romantic trip in a nice city with a lot of charming
breakfast coffee and tea facilities and the room and the staff very friendly and great location
my view wasnt that good facing offices but not problem
location, friendly staff, pancakes for breakfast, rooms are good and comfortable, really close to restaurants in the dock. Would probably stay again at the hotel.
a bit pricey (but it is Copenhagen after all), breakfast room a bit on the small side where people are all cramped up just to get access to the food.
small room no view tiny bathroom absurdly high prices
Breakfast great and parts of the hotel nice. Rental bikes were great. Location is ok but I thought it was on the Nyhavn harbour when looking at the photos. Not really a bar available and roof terrace was a bit disappointing as you can't see anything....only rooftops!
Rooms not very well equipped, no tea and coffee etc. Distinct lack of power sockets. Had a concern about the windows and very low sills. Windows open fully so it's easy to fall out hence would not bring my children here. Internet a bit flaky and only 1 hour free which is also heavily restricted in terms of speed/bandwidth.
Location and free coffee & tea any time. Also the one hour of free personal internet time was great and the 2 terminals provided by the hotel were fine as well. Did not feel "disconnected".
Lousy TV channel selections. Could use a couple of US stations.
The public areas are really nice. Good breakfast selection. Really helpful staff particularly at night.
The room was exceptionally hot and the weather was not that hot at the time. The rooms need to be refurbished although they were clean and functiional. The mattress was really soft.
Terrific location, reasonable rates.
The only good part I may say about this hotel is its location and a few front desk staffs.
This hotel is very old, and so far the worst four star hotel I 've ever stayed during my three-month travel in Europe. Actually I wouldn't even give it a three star. First, the mattress was so old that one side of the bed was significantly lower than the other which made my back hurt at night. Pillow, bad quality.. which made me woke up tired every morning. I stayed there for six nights due to non cancel able policy, and yes now I wonder why I paid 150+euro per night for that. Six nights, I had two room services and they never changed my bed sheets! Nor did they clean the bathroom properly! Unbelievable, and you can hear vacuum sound very early in the morning due to bad sound proof walls. Breakfast costs about 23 euros extra and not much selections out there. Oh and there's no water boiling machine in the room which means you ll have to get down to the first floor to get hot water every single time if you want to drink tea or coffee, not to mention if you are in your pajamas and have to change accordingly. There is no air conditioning or fan system in the room either, so you will have to open the window when the room gets too stuffy and it's not a quiet street out there. I have more details to complain for six nights, but I guess the above is sufficient for people to decide if this is a right place for their vacation and bucks.
Good quiet location within easy walking distance of major central area attractions and metro station. Low rise building with central stair access to upper floors. Good breakfast buffet. Friendly, helpful staff.
Choice between room ventilation into internal covered atria with opening windows allowing noise in, or slightly intrusive air handling unit. No tea/coffee making facilities in room.
Nicely located, friendly staff, excellent breakfast and pleasant facilities and nice terrace.
Most of the rooms are looking over patios they are dark and noisy...
Reception staff and maid service
We booked the family room for two nights which was very comfortable and had two big televisions. Location for sightseeing and restaurants was super.
No Window whit access to open air.
Location fine. Breakfast was good, and so were the common areas for our group to work.
4 stars and no air condition? They offer a fan. Mine was broken, which I told them. They told me to leave it outside the room. I did, but they never delivered a new one. - They have pics of gym on their web-site, but they do not have it! Any reimbursement or other options for workout? Nope! "We just don't have it anymore." It was my main reason for choosing this! - My colleagues suitcase got stolen. - Some nice people at the reception, but the overall service value poor.
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