Ibsens Hotel  

We had just left a cruise ship with a lot of luggage and arrived there around 8 am. There was very little room in the lobby area but we were allowed to sit there and they had a room for us at about 9 am. Since we had to get up about 5:30 so that we could disembark by 7:10 we were very thankful that the room was available that early. That evening I found the bed to bevery comfortable and I fell asleep very quickly. We had a wake up call for 3:20 am the next morning and a taxi was waiting for us at 4:30 just as we had requested. Every member of your staff was friendly and courteous.

Your information said that the room was small and it was. We had to put our luggage is front of the door so that we could get into the bathroom. The shower set up allowed water to go all over the bathroom floor. The shower curtain was not adequate to keep the water from splashing out and going everywhere. My husband said that he could hear a woman groaning for about half an hour in the room next to us and he had trouble going to sleep because of that. We found that everything was very expensive in Copenhagen compared to what we are used to paying. I would recomend the hotel for service but was suprised at how little the room was for what it cost.

The Ibsen's Hotel provided us with a lovely warm, cozy room to settle in after our days of trekking all around Copenhagen. Very clean room, stylish, comfortable bed, great shower - lots of continuous warm water, large T.V., phone and nice big windows to look out. The staff was very friendly and helpful. It definitely was a quiet safe haven when we needed it. Great location for the many destinations we wanted to see. Close to the lakes and the Norreport metro station. Easy to get to airport. Everything we wanted to see during our week stay was within walking distance; art museums, Stroget, Botanical Gardens, historical buildings , University, cafes, markets, etc. Really a perfect place to be a home away from home!

I was surprised there were no wash cloths provided. Must be a cultural difference. Plenty of bath and hand towels though. Also I was hoping they would have an electrical adapter I could use to charge my camera. They would sell me one for about $ 10 but I didn't want to pay that much for something I would only use one time. Bring your own !

People always friendly (I come regularly).

In having changed the entrance hall, they also change the breakfast service. For the same price, there is much less choice (eggs, etc, and mainly there were before lovely cakes with marsipan which are not available anymore)- So breakfast is maybe a little expensive, although croissants and "pains au chocolat" were very nice ... Note price of hotel was OK when I did the booking, but seemed to have increased when a friend of mine did his booking a little later. Check price do not increase too much.

Helpful friendly staff. Location

Shower/WC combined and small.

The lobby was great to hang in. The girls at the desk - really nice. Comfy bed. Linen lovely.no place for hanging clothes which was a drag. Lacks product in rooms( had an empty hand/hair/body dispenser for my 3 days!)

Nice people in the reception

Good location. Great staff. Good restaurants.

Very helpful staff-very central, and clean and comfortable

Did not care for the Italian restuarant next door-we were tired and not feeling like going far for a meal

The lobby, the location, the lakes and Nørrebro in walking distance

There was no info in the booking that you have to require hairdryers in the reception, and staff didn't tell us in the evening about that. When we had to get up early to catch our flight, we went with wet hair and then were informed about the hairdryers by the receptionist...too late... Internet connection should be free for the hotell guests, not based on one computer connecting through credit card! No wardrobe or minibar, no proper glasses in the room for the price of 120 Euro is a rip off.

Location, nice room and breakfast

The system for luggage; there should be stairs to the basement room!

The room was clean, practical and comfortable. The beakfast, although a bit expensive, was very nice.

near to my bussiness

Dirty carpet in the room, noisy restaurant below window in the evening, credit card garantee for possible spending in the hotel restaurant requested on arrival

A big effort has been put into the presentation of the hotel and the results are impressive. The lounge and dining areas are particularly enjoyable to spend some time in, and the rooms are cleverly designed. The location is great with lots of good bars and cafes in the surrounding area, and a short stroll to the city centre. Staff were generally very friendly and helpful, and there was a good atmosphere in the hotel overall.

The chambermaids' habit of knocking on the bedroom door at 9am each morning to see if there was anyone inside was irritating. Also of note, the hotel bar is misleading. On requesting a glass of sparkling wine/ prosecco from the barman on duty, we were informed "we don't do that". When I pointed out where it was listed on the menu, a similar blunt reply was given without explanation, and only beer or wine was offered. As there were 2 bottles on display directly in front of me, this was more than a little annoying, and we were left with the impression that he simply didn't want to open a new bottle. A proper hotel bar menu shouldn't be offered, if the bar is not prepared to crack open a new bottle when it's quiet.