Hotel Opera  

Localização ótima, ao lado de bons restaurantes e pontos turísticos.

Péssimos banheiros, com cortinas que alagavam. Quarto pequeno.

Localizaçao e simpatia dos funcionarios

A qualidade do banheiro, pessima

Location, courtesy of staff, atmosphere.

Rooms were dark, some too small. I requested a change of room and I was given satisfaction.

The very easy and free access to the internet

Some of the people working in the reception during evening/night time was not just unfriendly. They were rude. I would not recommend anyone to stay at Hotel Opera

I believe that the hotel has a lot of charm, but I was put in a smoking room to start and it was very smelly, however, then I was given a better rom at the very top floor, which was for lack of better words seeming very English, which I liked.

The smell of smoke in my first room and the breakfast area was a bit crowded

The front desk staff were excellent, they really made the difference for me.

Rooms are extremely small, especially the beds

The good atmosphere and the city / theatre / restaurant location.

Parking - it would be good if the hotel could reserve parking for the guests.

Old, unheated and small bathroom

Pleasant staff, very professional, helpful

The most friendly, helpful staff we have encountered in decades of travel. They almost make you a member of the family. Enjoyed the small lounge off reception. Totally convenient for getting around and doing touristy things. While checking in, were told we had been upgraded to a superior room at no cost. Outstanding place!

Excellent location for shopping and taking the metro. I wish I had gotten her name but there was a blonde lady at the desk that was very lovely and helpful.

The rooms weren't the cleanest. Not filthy by any standard. Just needed a good vacuum. The bathroom was dated but the big problem was the shower curtain in the bathroom. It wasn't effective at all and turned the bathroom into a wet room.