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Phoenix Copenhagen
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7.5
Top
Based on
356
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
Solo traveller
Australia
July 4, 2009
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Staff at front desk were very professional and helpful. The room (barring the comments below), bathroom facilities and office services (computer, printer) were good. The location was fantastic, with a short walk to the major destinations and the metro. The room was small and because it was mid-summer, the room was a little stuffy - I couldn't open the window and the air con while working didn't seem that efficient. |
9.5 |
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Liliana
Solo traveller
Paris,
France
June 29, 2009
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Free wifi; central position |
7.5 |
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Adrian
Solo traveller
Guildford,
United Kingdom
June 19, 2009
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This reviewer provided a score but did not have any comments |
9 |
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Anonymous
Solo traveller
Netherlands
May 11, 2009
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The location, the old paintings and furniture in the hall, and the peacefulness of the area The bathroom is a bit old fashioned, in need of a renewal |
6.5 |
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Anonymous
Solo traveller
Italy
May 1, 2009
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This reviewer provided a score but did not have any comments |
5 |
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Christos
Young couple
THESSALONIKI,
Greece
April 29, 2009
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Easy to find,close to city center,nice and beautiful design. Details in wall painting,breakfast it would be better in other place in the hotel,a little bit better price.. |
6.5 |
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Alexandra
Solo traveller
Clondalkin,
Ireland
March 23, 2009
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Excellent staff, free wi-fi. Breakfast is not fantastic. |
8 |
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Helene
Solo traveller
northill, biggleswade,
United Kingdom
March 19, 2009
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Very comfortable hotel close to city centre and restaurants. Nice to have a bathtub, not just a shower! Curtains did not quite close, so light leaked in very early, not good for a light sleeper... |
8 |
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Anonymous
Solo traveller
Luxembourg
March 16, 2009
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This reviewer provided a score but did not have any comments |
6.5 |
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Anonymous
Solo traveller
United States of America
March 14, 2009
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Convenient location. Friendly staff, except in the restaurant. Liked the idea of a refurbished old hotel. Hated the weak shower jets. Noisy room even though it was an interior one because of construction nearby. Breakfast menu awful. |
5 |
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Anonymous
With friends
United Kingdom
February 23, 2009
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Good location, exceptional staff. Rooms ready for refurbishment. My single "superior" room was tight and poorly designed and I would not book another such room again. Double rooms much better. |
7.5 |
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Anonymous
Young couple
Netherlands
January 27, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Anonymous
Young couple
Sweden
January 10, 2009
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This reviewer provided a score but did not have any comments |
10 |
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Anonymous
Young couple
Norway
January 2, 2009
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not new but clean. staff is kind. there is no champagne for us... |
6.5 |
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Anonymous
Young couple
United Kingdom
December 28, 2008
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Central Location |
7.5 |
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Sten
Mature couple
350-Vestmanna,
Faroe Islands
November 16, 2008
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This reviewer provided a score but did not have any comments |
7.5 |
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Anonymous
Solo traveller
United Kingdom
November 9, 2008
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This reviewer provided a score but did not have any comments |
5.5 |
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Anonymous
Mature couple
Norway
November 4, 2008
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The hotel should have more staff attending breakfast. There was constantly something missing at the brakfast buffet. |
6 |
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Anonymous
Young couple
Greece
October 30, 2008
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The breakfast was quite comprehensive. Also the hotel breathes an air of Royalty (although a bit dated). The location is quite good, a few minutes walk from Kongers Nytorv square and Nyhaven. During weekdays the breakfast room is mega-busy and there are only 2-3 waitresses trying to serve dozens. The hotel is also a bit worn and needs some restoration. On check-out we were informed that breakfast was not included and had to pay extra, at which point I produced the printed receipt from Bookings.com were it was clearly stated otherwise and things got fixed. |
7.5 |
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Anne
With friends
Maryland,
Ireland
October 29, 2008
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Staff was excellent , friendly and helpfull at all times. |
9.5 |
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Runar
With friends
Reykjavik,
Iceland
October 28, 2008
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This reviewer provided a score but did not have any comments |
7.5 |
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Anonymous
With friends
Iceland
October 28, 2008
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The location Smell of smoking |
6 |
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Mark
Young couple
London,
United Kingdom
October 12, 2008
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Very plush - 5 * reception. No problems here. |
9 |
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Anonymous
Young couple
Sweden
October 2, 2008
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This reviewer provided a score but did not have any comments |
7.5 |
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Anonymous
Mature couple
Czech Republic
September 29, 2008
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proximity to city centre small room, small wardrobe, problems with electronic key |
6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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