Scandic Copenhagen  

Good food, and the location was great.

Dirty. The floor was very dirty in the lobby. We stay there for three days, and it was never clean. The carpets was also dirty in the hallways. Bad vacumeed.

I was not informed about the construction before or after I ordered room. There was no glasses in my room for drinking water. I ordered for a room far away from the elevator but was given a room just next to the elevator. I don't understand what was the meaning for asking people to leave a notes when they booking.

Nice breakfast, though too repetitive. Restaurant staff was nice, however They would start cleaning and putting food away well before closing time!

Housekeeping vacuuming next to your table while guests were still having breakfast, loud and annoying noise! Room was never properly cleaned during my whole stay( eg floors never cleaned, bed linen changed only twice in 10 days! Even I asked to have it done they didn't, so I had to strip bed down so they could get the message!). Sound from building site was bad however we could still sleep. Upgraded to a newly decorated room, it was ok but not much room for storing your clothes or a bath. Not sure it should be called a 4 star hotel...

Great location. Potential for a great hotel.

Rooms not cleaned properly. Bathroom floor all wet after a shower and no extra towels to dry floor.

Nothing, except the personel at the reseption disk.

They need to renovate inside, not only the outside

Very small room and impossible to watch tv from the bed.

Good locationa, good service - in general a nice hotel

I had a single room that was too small. There was very little space for clothes etc. I missed a nice reasonably big wardrobe/cabinet.

Location, Room size, Room cleanliness, WiFi free, Breakfast included

design of reception

We enjoyed our stay. Nice rooms and good breakfast with huge selection. We will return.

Having initially been placed in a room next to two external lifts that were being used to renovate the hotel, we were moved to another room away from the works at no additional charge.

The hotel is very dated with poor services and is undergoing a much needed one year refurbishment. It is over-priced while this is ongoing and the fact that it is being refurbished should be clearly stated on booking.com and the reduction for this inconvenience should be displayed. It is very annoying to arrive at a hotel undergoing a renovation and not to be aware of this.

The Scandic Copenhagen is centrally located within easy access to all amenities. The atmosphere of the hotel was that of a city hotel, offering one a central location, a clean room and a very decent breakfast.

The only reservation I would have about staying at the hotel again, was the lack of warmth and friendliness of the staff, which is in no way reflective of the people of Copenhagen, who are very warm and friendly. This was the only genuine disappointing element of my stay in the hotel.

Nice clean rooms. Comfortable beds and bedding. Very good breakfast.

A couple of the young reception staff were not very helpful

The location was good, and the breakfasts were just great.The concierge service was good and the front office staff were polite and helpful.

The current renovations were a distraction from our stay in that the entrance was difficult and the drilling during the day bad from the point of view of trying to rest in our room! Impossible.There needs to be a room service menu for guests who want to eat in their rooms after a long day of walking! We were not offered a non smoking room on check in and found we had the tobacco smell in our room which is very off-putting!