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Rådhuspladsen 57, 1550 Copenhagen, Denmark – Show map
Excellent location – rated 9.6/10! (score from 505 reviews)
Rated by guests after their stay at Scandic Palace Hotel.
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509 verified reviews
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Scandic Palace Hotel's staff speaks: English, Danish
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 13 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged DKK 200 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 505 reviews
Value for money
Show reviews from:
In a heritage-listed 1780s building, this waterfront hotel is next to Amalienborg Royal Palace and across from Copenhagen Opera House.
Score from 3043 reviews Very good
Just a 3-minute walk from Tivoli Gardens in vibrant Copenhagen, this boutique hotel has free Wi-Fi and designer rooms with a flat-screen TV. Strøget shopping street is just 320 yards away.
Score from 782 reviews Good
Ideally located next to Tivoli Gardens and Copenhagen Central Station, this Arne Jacobsen-designed hotel offers guests free Wi-Fi, amazing city views and access to a 21,500 square-foot...
Score from 1076 reviews Very good
This modern boutique hotel is 320 yards from City Hall Square and Copenhagen’s pedestrian street, Strøget. It features free Wi-Fi, a rooftop terrace and 2 restaurants.
Score from 991 reviews Very good
Lift was a bit slow.
Male reception staff members need training on being friendly. Helpful concierge
Extremely overpriced.. Accommodations have seen better days. Shower kept on overflowing into the bathroom. We ended up leaving early to a hotel whose cost per value made more sense.
The place was fine.. Absolutely not something to write home about. Like any other big hotel.
Compared to other hotels I've stayed in in copenhagen, the breakfast lacked quality and the serve yourself area was cramped, plus the decor was dated across all the hotel. On the floor we stayed on, the lobby near the lift seemed to be a storage area for boxes.
Location is fab and it looks grand from the outside
The staff couldn't have been more helpful and were extremely friendly. We loved the location and breakfast was superb.
Everything (fish both started and main) came covered and soaking in butter which was really disappointing.
omelette dessert was incredibly delicious!
Staff don't have a4 stars experience at all.
I like the location
Friendly staff, perfect location, stylish rooms
We stayed at Scandic Palace for three days.Upon arrival we were given our room which a considered very nice with decent views, however on our second night my wife decided to take a bath unfortunately there was no cold water available, and the hot water through the bath shower and sink was extremely hot, we rang reception and almost immediately a member of staff arrived to try to remedy the situation, this proved unsuccessful and we were told we had to move rooms, reluctantly we transferred everything to our new room which we were told was the only room available, this room was so disappointing with no views and a unacceptable noise from pipes and boilers which resulted in my wife not sleeping. The next morning we approached reception and told them we were unhappy with the room and to the staffs credit they were very sympathetic and sorry for our experience and upgraded us to a superior room for our last night.
Excellent location, good selection of food for breakfast, friendliness and professionalism of staff, comfort of beds
Poor cleaning and poor handling of complaints: had to wait for proper cleaning and minor repairs in the room from 14/03 till 19/03.
Heating was not working but they provided us with an electrical one that solved the problem.
Staff was extremely friendly. They sent us a tray with fruit and cake to the room when they found out that we got married in those days. That was really sweet from them! Also breakfast was good, and perfect location for city hall.
nothing. In an ideal world it would have a swimming pool but that is the only thing.
Very convenient location and so easy to find when first arriving in CPH. Really helpful staff who were always available to assist and advise. Loved the soap and shower gels. A lovely scent.
not a good look from the window (view to the yard), but it was not important for me
friendly staff. good breakfasts. room was clean and heat.
there was cold in the room the cleaning personal there was not so efficient
The room was of a high standard, albeit a little small and the light switches were very confusing.
We arrived late so getting a train easily from the airport and a very short walk to the hotel was a great bonus. It was easy to explore the city by foot from the hotel. The hotel facilities were excellent and we had a great breakfast each day to set us up.
It was very hot blanket to sleep, I woke up wet.
I like the location, the oldness of building, service and mostly everything
Too hot in the room, no heated floor in the bathroom
Nice and spacious
Door to bathroom not tight enough
Location and service
Everything was amazing :)
Once, when I looking for waitress, no one was in breakfast room for 2 to 3 min.
Typical 4 stars hotel. Nothing extra that could do some difference. The safety box in our room didn't work and also the toilet flushes didn't work properly.
Location in the center of the city.
Only small issue that was the house-keeping was a bit hit or miss and one day they didnt even restock toilet paper. Beds were too soft for my wife and I but some folks may like that. - Hotel Gym: I am a workout fanatic so the gym is important to me. This was the standard hotel shabby gym - 2 x treadmills, 1 x Elliptical, 1 x stationary bike, a "machine" that has bench press, lat pulldown, and leg press, and then dumbbells from 2 KG up to 20 KG. Couple of exercise balls in there also in a pretty large space.
As other posts highlight, great location in historic Copenhagen which gives you walking access to just about everything you want to see (and if not the central station is 2 blocks away so you can catch a train or bus there). - Rooms: Had 2 rooms and both were excellent. Were on the 3rd floor and it was very quiet and we couldnt hear anything (both faced the Town Square). Rooms were clean, more spacious than expected and there were no problems with them. Had to keep the heat very low (even though it was cold) because the heaters work better than good...they can make you start sweating. We had an extra bed in the kids room and my son said it was quite comfortable which was a surprise. - Breakfast Buffet: For families with kids this is the way to go. Very good buffet with enough of the staple hot and cold items to feed just about anyone. Great hours (0700-1100) every day and the staff do a great job of refilling items when they are empty. Hot items include eggs, bacon, sausage, tomatoes, and baked beans. Cold items include various meats, cheeses, breads and jams, pastries, and fresh fruit. Hot beverage machine to get coffee, hot water and tea, lattes, etc. - Front Desk: Very helpful and knowledgeable. Spoke with many different workers and all were courteous and assisted us. They maintained a list of restaurants that were open on Christmas Eve and Christmas which was critical since the vast majority were closed. No issues booking thru Booking.com and the final bill was exactly what I had booked months prior. Checking in and out is easy based on the hotel only a couple blocks from the main train station. - Wi-Fi: Is free which is always suspect because normally this means that it is not that good. Using the failsafe test of what my young adult and teenage kids said, it was great wifi as they never complained once. Was nice for myself as the couple times I had to do work I had no problems connecting and then staying on.
superior room only had one sofa chair. This had a big stain on the seat making it uneasy to sit on. There was an extra bed by default making the room look very small. Staff did not remove it on request.
comfortable bed Overall a very good hotel. The bed quality and the location is something that stands out. Fast wifi (free) Nice location Modern rooms with very comfortable beds. Double glassed windows keeps the sound of the ringing bell on the square out (not disturbing at all -even when we wanted to sleep in the morning) Friendly and Efficient staff
- small rooms - not quite new - could be noisy
- excellent position - good wifi - good breakfasts - really helpful and nice staff
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