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Rådhuspladsen 57, 1550 Copenhagen, Denmark – Show map
Excellent location – rated 9.6/10! (score from 468 reviews)
Rated by guests after their stay at Scandic Palace Hotel.
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469 verified reviews
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Scandic Palace Hotel's staff speaks: English, Danish
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 13 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged DKK 200 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Value for money
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there was cold in the room the cleaning personal there was not so efficient
We arrived late so getting a train easily from the airport and a very short walk to the hotel was a great bonus. It was easy to explore the city by foot from the hotel. The hotel facilities were excellent and we had a great breakfast each day to set us up.
The room was of a high standard, albeit a little small and the light switches were very confusing.
I like the location, the oldness of building, service and mostly everything
It was very hot blanket to sleep, I woke up wet.
Nice and spacious
Too hot in the room, no heated floor in the bathroom
Location and service
Door to bathroom not tight enough
Everything was amazing :)
Once, when I looking for waitress, no one was in breakfast room for 2 to 3 min.
Location in the center of the city.
Typical 4 stars hotel. Nothing extra that could do some difference. The safety box in our room didn't work and also the toilet flushes didn't work properly.
As other posts highlight, great location in historic Copenhagen which gives you walking access to just about everything you want to see (and if not the central station is 2 blocks away so you can catch a train or bus there). - Rooms: Had 2 rooms and both were excellent. Were on the 3rd floor and it was very quiet and we couldnt hear anything (both faced the Town Square). Rooms were clean, more spacious than expected and there were no problems with them. Had to keep the heat very low (even though it was cold) because the heaters work better than good...they can make you start sweating. We had an extra bed in the kids room and my son said it was quite comfortable which was a surprise. - Breakfast Buffet: For families with kids this is the way to go. Very good buffet with enough of the staple hot and cold items to feed just about anyone. Great hours (0700-1100) every day and the staff do a great job of refilling items when they are empty. Hot items include eggs, bacon, sausage, tomatoes, and baked beans. Cold items include various meats, cheeses, breads and jams, pastries, and fresh fruit. Hot beverage machine to get coffee, hot water and tea, lattes, etc. - Front Desk: Very helpful and knowledgeable. Spoke with many different workers and all were courteous and assisted us. They maintained a list of restaurants that were open on Christmas Eve and Christmas which was critical since the vast majority were closed. No issues booking thru Booking.com and the final bill was exactly what I had booked months prior. Checking in and out is easy based on the hotel only a couple blocks from the main train station. - Wi-Fi: Is free which is always suspect because normally this means that it is not that good. Using the failsafe test of what my young adult and teenage kids said, it was great wifi as they never complained once. Was nice for myself as the couple times I had to do work I had no problems connecting and then staying on.
Only small issue that was the house-keeping was a bit hit or miss and one day they didnt even restock toilet paper. Beds were too soft for my wife and I but some folks may like that. - Hotel Gym: I am a workout fanatic so the gym is important to me. This was the standard hotel shabby gym - 2 x treadmills, 1 x Elliptical, 1 x stationary bike, a "machine" that has bench press, lat pulldown, and leg press, and then dumbbells from 2 KG up to 20 KG. Couple of exercise balls in there also in a pretty large space.
comfortable bed Overall a very good hotel. The bed quality and the location is something that stands out. Fast wifi (free) Nice location Modern rooms with very comfortable beds. Double glassed windows keeps the sound of the ringing bell on the square out (not disturbing at all -even when we wanted to sleep in the morning) Friendly and Efficient staff
superior room only had one sofa chair. This had a big stain on the seat making it uneasy to sit on. There was an extra bed by default making the room look very small. Staff did not remove it on request.
- excellent position - good wifi - good breakfasts - really helpful and nice staff
- small rooms - not quite new - could be noisy
noise from street
Location - in the heart of town. Breakfast good selection and 11am finish time was perfect
the concierge was really helpful at a time when we were struggling to get restaurant bookings due to christmas parties... they got us in to two places who had told us no!
no herrings or tomato juice at breakfast!
Nice hotel, great location, very helpful staff
Have had a couple of disappointing stays in Copenhagen in the past due to hotels not living up to their hype. But the Scandic Palace is a real find - brilliant central location and big comfy rooms with excellent en suite bathrooms.
The hotel staff at the reception desk were friendly and patient when providing directions and suggestions. I was given non-allergic bedding on request. The breakfast buffet was excellent. The hotel is easily accessible from the train station without being right on top of it. The location is superb for sight-seeing, with the tourist center located a mere block or so away.
My room was quite small for the money and the rooms don't seem to be sound-proofed, so I often heard people in other rooms. I wish the hotel supplied real coffee instead of instant -- how about Keurig machines? The "gym" could have been better equipped, since it was one of the amenities that led me to choose this hotel.
I found the staff helpful, friendly, and courteous. The breakfast buffet offered quite a bit of variety, though I was surprised not to see either lox or herring. The gym is adequate, but nothing to write home about. The location was superb -- not too far from the train station and the tourist centre as well as shopping, restaurants, bakeries, and restaurants. It is also a block away from the famous Tivoli Gardens.
The main drawback was the monastic proportion of my room. I understand that I have to pay a lot for location, but I felt sort of ripped off nonetheless. Moreover, only instant coffee is available in the rooms. They skimp a bit on other amenities as well. That seemed cheap and lazy to me for a hotel that is aiming at 4 stars. Why not invest in Keurig, or at least a conventional coffee machine for filtered coffee?
Nice Location, nice staff, clean rooms
Poor WiFi, thermostat was not functioning, the TV sound from the next room could be heard in our room.
Good bed, good bath, quiet, good room size, good location, good WIFI
poor room heating, too expensive for amenities offered, no operational fitness center, comforter was too small for bed
Really central location. Good rooms.
Old dark corridors (maybe in the process of renovation soon?)
Excellent breakfast and very, very friendly and serviceminded staff. Location can't be better. General comfort. Old fashioned with Classic style.
Extremely soft pillows. The sound from the bells of Rådhuset. Modern window glass would help. The Scandic signs on the classic facade. Tasteless. Unable to close the bathroom door, there is an annoying gap.
same breakfast every day
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