It was a shock to find 5 faults with this room, as soon as we moved in. They were easy to fix, so it was staggering to see how the maintenance had been ignored. A shelf had fallen down in the cupboard. The tap on the right hand basin was really loose, and the plug was so ineffective that the water drained in 2 minutes. The left had basin had the opposite problem - the water wouldn't drain. The carpet and sofa were in need of a good clean. The varnish on the table was chipped off on the edge, and it had bubbled in many places. And this is one of their best room? The staff are very nice and work hard, but someone is letting the team down. Poor management and supervision have allowed maintenance standard to drop!
We had one of the 3 rooms that face the water front. This was due to an upgrade that cost DKK 250 per night. It was a large room, with sofa and table. The view was stunning. Staff were cheerful and willing to help. Great location, lots of places within walking distance.